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Tech services face pressure to transform for 2026, Gartner warns
Gartner is calling on technology services leaders to overhaul their approach to delivery, competitive differentiation, and operating rhythm as the industry prepares for major shifts by 2026.
The company announced an upcoming webinar aimed at outlining the bold moves required for tech service providers to remain ahead. Gartner points to evolving market demands and rapid advancements in artificial intelligence as key drivers influencing this push for transformation.
The industry’s renewed focus on artificial intelligence as a driver of transformation aligns with Gartner’s projection that AI will handle half of HR workload by 2030, underscoring the imperative for leaders to evolve their operational models. Additionally, heightened attention to security and risk management—fueled by technological disruption—was highlighted during Gartner’s Security and Risk Management Summit in Sydney, reflecting ongoing concerns that continue to shape strategic decision-making.
This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
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