Crypto.com has yet to launch promised AI agent eight months later

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Crypto.com has yet to launch AI agent

Competitors have already launched their own AI agents

While Crypto.com continues to develop Ai.com, other crypto and financial platforms have already started offering AI assistants, although their capabilities are still largely focused on trading and portfolio management.

Robinhood on Tuesday introduced in-app AI agents capable of automatically executing trades. Kraken added AI-powered tools in July to help users identify investment opportunities based on their financial goals. In June, Bitget launched its own crypto trading assistant, GetAgent.

Crypto.com expects Ai.com to offer much broader capabilities. When announcing the platform, the company said personal agents would be able to organize work, send messages, interact with different applications and build projects.

The developers also said the agents would be able to develop missing capabilities on their own and share those improvements with other agents across the network.

At the same time, major AI companies have significantly expanded the capabilities of their own products in recent months. Anthropic added computer-use features to Claude Cowork in March, while OpenAI launched ChatGPT Work in July to handle multistep tasks across connected apps and files.

Crypto.com continues to invest in AI

Despite the delay with Ai.com, Crypto.com has already launched several other products related to artificial intelligence. In March, the company integrated OpenClaw, allowing users to deploy personal AI trading agents that can execute trades.

That same month, Crypto.com announced a workforce reduction of about 12%. The company said the cuts were linked to broader AI integration and the reallocation of resources toward key growth areas.

In February, Crypto.com also obtained ISO/IEC 42001:2023 certification, an international standard for AI management systems covering governance, responsible development and deployment.

Why AI agents are trending now

Interest in AI agents is growing because the market is gradually shifting from chatbots that only answer questions to systems that can independently take action. These agents can work with applications, search for information, send messages, analyze data, manage files and complete sequences of tasks without constant user involvement.

For technology companies, this represents the next stage of AI development after the mass adoption of generative models. OpenAI, Anthropic, Google and other developers are expanding the capabilities of their systems, while financial platforms are using agents for trading, portfolio management and identifying investment opportunities. As a result, competition is increasingly shifting from the quality of individual answers to how much real work AI can take over.

Previously, OpenAI launched voice assistants as part of its expansion in the AI agent market.

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