Alliance Bank offers a loan moratorium of up to six months for customers affected by floods
Following recent floods in Malaysia, Alliance Bank Malaysia Bhd is offering repayment assistance to affected individual and business customers. The measures include a loan moratorium of up to six months, repayment restructuring and fee waivers for selected facilities.
Highlights
- Alliance Bank is offering a loan moratorium of up to six months and assistance to customers affected by floods, covering conventional loans and Islamic financing across all segments.
- Applications for flood assistance are open until 31 March 2027. Each request will be assessed individually, and customers are encouraged to contact the bank.
- Alliance Bank is waiving fees for replacing debit cards, ATM cards, cheque books and passbooks that were lost or damaged in the floods, helping ease the burden on customers.
This article was translated from the original. Read the original version by our correspondent here.
Assistance details and application period
As reported by The Edge Malaysia, citing a statement from Alliance Bank, the bank’s Flood Relief Assistance programme covers eligible conventional loans and Islamic financing facilities across consumer banking, small and medium-sized enterprises, commercial and corporate banking segments.Applications for assistance are open until 31 March 2027, with each request assessed on a case-by-case basis. The bank also encourages affected customers to contact its customer service hotline at 03-5516 9988 or their respective relationship managers for more information.
Alliance Bank Group Chief Executive Officer Kellee Kam said the bank recognised the challenges faced by its customers and staff following the floods. She said the bank was ready to provide support when it was needed most and urged those affected to discuss their individual circumstances and the assistance available.
Fee relief and impact on customers
In addition to moratoriums and repayment restructuring, Alliance Bank is also waiving fees and charges for selected services for customers affected by the floods.These services include replacing debit cards, ATM cards, cheque books and passbooks that were lost or damaged in the floods. The measures could help ease the immediate financial burden on households and businesses as they restore operations and manage disaster-related damage.
Previously, we reported on financing risks weighing on the construction boom in US AI data centers.
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