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Commerce.com highlights the growing turmoil in the agency world driven by AI disruption, budget pressures, and platform chaos. Presenting on the 'Keeping Commerce Weird' podcast, experts Travis Hess and Rick Watson dive into these challenges.
They discuss what remains broken in the industry and where real opportunities still exist. The podcast promises insightful analysis blended with humor, as it aims to dissect current trends impacting agencies.
The turbulence surrounding agency models amid AI and budget headwinds draws parallels to earlier industry shifts, such as the emergence of AI-powered solutions highlighted in Commerce.com's strategic alliance with Stripe on an AI-driven commerce suite. Further, the ongoing dialogue about innovation and operational transformation echoes the themes explored during Commerce.com's collaboration with Accenture for a session on the future of checkout at NRF, underscoring the persistent quest for adaptability in a rapidly evolving landscape.