8X8 integrates Mitel phones into streamlined CX strategy

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05.11.2025

8X8 integrates Mitel phones into streamlined CX strategy — @8x8: 8X8 integrates Mitel phones

8X8 has announced the integration of Mitel SIP desk phones into its services, allowing businesses and contact centers to smoothly incorporate physical handsets into their contemporary customer experience (CX) strategies.

This development enables organizations to modernize their communications without the inconvenience of replacing existing devices, providing a flexible approach to updating their systems.

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This latest step by 8X8 in streamlining communication infrastructure demonstrates the company's sustained commitment to modernization—a theme underscored when it cautioned that delayed transformation can result in significant costs in its prior warning on the imperative for strategic business transformation. The company's role in facilitating efficient technology upgrades is further highlighted by its earlier support of the World Council of Churches’ transition to digital systems, illustrating how such initiatives can benefit both global operations and tenant engagement.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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