Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- User-friendly interface suitable for both novice and experienced traders;
- Wide range of spot assets traded with low fees;
- Functional mobile apps;
- High-level security measures to protect user funds.
- No instruments for professional traders, such as leveraged futures;
- Direct deposits from bank cards are not supported.
PointPay is a leading cryptocurrency exchange that has been operating since 2018. With mobile apps launched in 2020, the platform has garnered over 1 million active clients. Committed to providing a high level of security, PointPay leverages blockchain technology across its entire suite of services, including trading, currency exchange, and a robust cryptocurrency wallet.
To further enhance security, PointPay employs advanced measures such as unique payment passwords, two-factor authentication, and biometric verification. The platform strictly adheres to AML and KYC protocols to safeguard user funds. PointPay specializes in spot cryptocurrency trading, staking, and savings plans. PXP, the platform's native token, plays a crucial role in its ecosystem.
TU Expert Verdict
PointPay demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
PointPay User Reviews
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PointPay Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7 /10PointPay received a 7/10 score for its trading fees. While PointPay is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are PointPay trading fees?
We analyzed PointPay’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
PointPay trading fees vs competitors
PointPay Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.12 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.12 0.22 0.2 0.194 What are PointPay deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0006 BTC 0.00444 ETH Does PointPay offer P2P trading?
No, PointPay does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology5.8 /10With a 5.8/10 score, PointPay demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- No successful hacks history
- 2FA
- Investor protection fund
- Cold wallet storage
- No facial recognition
- Not U.S regulated
- Not tier-1 regulated
We also compared PointPay against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
PointPay Security Factors PointPay OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. YesYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs PointPay a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
PointPay is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean PointPay is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at PointPay?
Yes, KYC verification is mandatory at PointPay. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is PointPay available in the USA?
Yes, PointPay is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4.5 /10PointPay received a 4.5/10 rating for its deposit and withdrawal services. PointPay offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- Google Pay supported
- No deposit fees
- No PayPal option
- No support for bank card payments
Deposit and withdrawal options
PointPay supports the following deposit and withdrawal options: Crypto, Google Pay, Apple Pay.
PointPay Deposit and withdrawal options vs competitors
PointPay OKX Coinbase Bank transfers NoNoYesBank card NoYesYesCrypto YesYesYesPayPal NoNoYesWhat is PointPay minimum deposit?
The minimum deposit at PointPay is 1 USD/USDT or 0 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
PointPay minimum deposit vs competitors
PointPay OKX Coinbase Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 0 5 1 Minimum trade amount, USD/USDT 1 1 2 Does PointPay support fiat money?
PointPay supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR, UAH.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.5 /10PointPay received a score of 5/10 in this category, reflecting a solid selection of tradable assets and markets. PointPay supports 320 cryptocurrencies and basic trading types, although some advanced features or asset diversity may be limited compared to leading exchanges.
- Fiat currencies supported
- NFTs available
- Staking available
- No tokenized stocks or real-world assets
- Copy trading not available
PointPay supported coins and markets vs competitors
We compared PointPay with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
PointPay OKX Coinbase Supported coins 320 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs YesYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO PointPay passive income options vs competitors
We also compared PointPay with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.7.5 /10PointPay received a score of 7.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Advanced charting with TradingView support
- Advanced tools and automation with API
- App data protection with 2FA
- Mobile indicators allowed
- No access to Copy Trading
- No trading bots for traders
- No standalone desktop access
Trading apps
PointPay provides web and mobile apps for both Android and iOS users, with an average rating of 4.6 on the App Store and 4.6 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the PointPay platform is for mobile use.
PointPay OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes PointPay offer a desktop app?
No, PointPay does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does PointPay offer advanced charting with TradingView integration?
Yes, PointPay offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at PointPay based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria5.3 /10PointPay offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- Support ticket system available
- 24/7 customer support available
- Live chat support available
- Limited language support
- Phone support unavailable
PointPay Support Channels vs Competitors
PointPay OKX Coinbase Live Chat YesNoYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Official site https://exchange.pointpay.io/ Contacts info@pointpay.io
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