Moomoo Review 2024
Minimum
deposit:
  • $1

Trading platform:

  • Fututrade

Moomoo Review 2024

Updated:
Updated: October 06, 2023

5.71

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $1

Trading platform:

  • Fututrade
Leverage:
  • 1:2 for long-term leverage, 1:1.67 for short-term leverage
Trading features:
  • Access to margin trading opens when depositing funds starting from $2,500

Summary of Moomoo Trading Company

Moomoo is a moderate-risk broker with the TU Overall Score of 5.71 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Moomoo clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews. Moomoo ranks 36 among 79 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

Moomoo is a trading and investment broker aimed at beginners and experienced investors as well as traders who rely on technical analysis.

Moomoo (moomoo.com) is a California-based broker-dealer and a member of FINRA, SIPC, DTCC, OSS, and NASDAQ. Moomoo Inc. was established in 2018 and is a subsidiary of Futu Holdings Ltd., which is registered with the SEC (0001667858). Moomoo is a member of the LSE and SGX, and is licensed by MAS. The broker offers an intuitive trading platform with professional fundamental and technical analysis tools, as well as interest-free trading in US stocks, ADRs, ETFs, and options. For experienced traders, the platform provides a customizable news feed with audible alerts that allow you to quickly respond to market changes. Users have access to quotations on the exchanges of the USA, China, Hong Kong, and Forex markets. They also have enhanced possibilities for building both standard charts (bars, hollow, full candlesticks, and lines) and multi-charts, including VWAP with different time frames.

💰 Account currency: USD, SGD, HKD
🚀 Minimum deposit: from 1 USD
⚖️ Leverage: 1:2 for long-term leverage, 1:1.67 for short-term leverage
💱 Spread: absent
🔧 Instruments: Shares, options, ETFs, ADRs
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Moomoo:

  • No commission when trading stocks, ETFs, options, and US ADRs.
  • Analytical tools include third-party analyst ratings, graphical financial reports, and various charts with over 50 technical indicators.
  • No minimum deposit required to open an account.
  • All accounts open through a mobile application.
  • Active trading community with over 100,000 users.

👎 Disadvantages of Moomoo:

  • No chat and phone support.
  • Limited investment opportunities. You cannot use cryptocurrency, mutual funds, or bonds.
  • Withdrawal of funds only via bank transfer and АСН.

Evaluation of the most influential parameters of Moomoo

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

4.52

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

7.16

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

6.80

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

6.58

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

6.74

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

7.10

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

7.32

/10

Geographic Distribution of Moomoo Traders

Popularity in

36.67%
SG
Singapore
29.34%
US
United States
9.62%
CN
China
5.63%
MY
Malaysia
2.65%
HK
Hong Kong
1.7%
IL
Israel
1.6%
EG
Egypt
1.1%
GB
United Kingdom
1%
SA
Saudi Arabia
0.9%
JP
Japan
0.62%
CA
Canada
10.87%
Others
Others

User Satisfaction i

18 comments
Total score:
7.3 /10

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jamesu
2 years ago

The initial deposit on Moomoo can be anything, at the discretion of the trader. But to receive a margin loan, you will need to replenish your balance by at least $ 2,500. I started with this amount. Once I had a trouble: the position went negative, and the broker, instead of closing the deal on a margin call, sold part of my assets on the account. Moreover, I myself would have sold completely different ones, but they did not ask me. Of course, I don’t blame Moomoo in this situation, since the terms of trading with margin are written on the website and in the contract, I should have read it more carefully.

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vargheset
2 years ago

I have been trading with Moomoo for two years. This broker offers trading in Chinese stocks, and the Chinese stock market is currently one of the most promising and the risks of investing capital are minimal. At least, for now, everything is in Openwork. In addition, currency conversion is free, and the transaction fee is only 0.01 USD. For me, the only downside is that there are no cryptocurrencies. It is a pity that the broker does not work with crypto because today it is a rather interesting and profitable area. But otherwise, I am very happy with Moomoo, so I recommend it to others.

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cristkrakal
2 years ago

The advantage of trading with Moomoo is that the company provides Level 2 market quotes from Nasdaq for free. For intraday trading, this is very valuable information. In addition, we can note a convenient multifunctional platform, which has more than 20 graphical tools for plotting trend channels, reversal figures, etc. There are also mobile applications based on iOS and Android. The software costs only $0.005 per share upon order execution, and no payment is taken during inactivity. Moomoo has good conditions, and the broker works honestly.

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ianbolon
2 years ago

A normal broker, the platform works well. Fast and no requotes. Very convenient and fast refill system. I have a significant deposit and trade with a good profit, while I have never received a profit cancellation. I haven't noticed any dastardly moments like hairpins or frequent requotes either, but there were a couple of technical glitches.

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supriyadi
2 years ago

My acquaintance with the stock market happened only three months ago. I decided to start at Moomoo, as it compares favorably with its competitors in many ways. For example, maintenance and account management is free, there is no commission for inactivity and for withdrawing money. In addition, for the first replenishment, a bonus is awarded in the form of free shares worth $300-350. Of the useful services on the broker's website, I liked the economic calendar. A bonus is that the data is updated every minute, and therefore the most relevant news is displayed in it. The moomoo.com trading terminal is without unnecessary bells and whistles and is extremely clear. So far, the overall impression of the broker is positive.

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cnc_4apple
3 years ago

I chose moomoo.com for cooperation because the broker offers favorable trading conditions for independent traders and also provides convincing guarantees for the fulfillment of obligations and the safety of investments. Moomoo is registered with the US Securities Commission (SEC) and is FINRA licensed, and customer accounts are insured up to $500,000. For withdrawing funds by bank transfer, you will have to pay 10 bucks, so I use ACN, where withdrawal and replenishment are free. On the downside, support is available only on weekdays.

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alloyho
3 years ago

I consider Moomoo a suitable broker to start on the stock exchanges. Not all investors have the opportunity to invest $50-100,000 and trade comfortably with their own money. Moomoo provides credit funds, so you can get started with a minimum investment of your own funds. True, the rate is as high as 6.8%, but other companies do not offer margin trading at all. To register, just enter your email address and password, or sign in with your Google account. Active traders are allowed to trade during off-hours sessions. I have only a positive experience during cooperation.

Expert Review of Moomoo

The Moomoo broker only allows open margin trading. The process is completely digital and does not require a minimum deposit. Account verification takes one business day. Having $2,500 on the account allows the client to qualify for opening a margin loan at the cost of securities on the accounts.

If the equity in the investor’s account falls below the requirements set by Moomoo, the broker can sell securities and other assets in any of the user’s accounts to cover the margin deficit. The client neither has the ability to choose which of his assets will be sold nor to extend the timing of the margin requirements. Users of the Moomoo brokerage company have access to second-level market data. They have access to stock quotations (NYSE, Nasdaq), data on transactions made on the exchange in real-time, and more than 50 technical indicators.

The main disadvantages of Moomoo are that clients cannot open joint, corporate, and custodial accounts. There is also no way to trade futures or cryptocurrencies. Deposits and withdrawals are only possible using a bank account and using the ACH. The customer can only contact support by email. In some cases, they have to wait for a response for several days.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Moomoo’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Broker

Moomoo’s clients can invest their funds in over 5,000 stocks, municipal, corporate, and US Treasury bonds, options, ETFs, and ADRs. 

Exchange-traded funds (ETFs) and investments at Moomoo

Moomoo users have the option to invest in ETFs. The broker allows you to use different types of ETFs for income generation, speculation, price increases, hedging, or partial risk recovery. Commodity ETFs, Currency ETFs, and Bond ETFs are available to investors. Features of ETF trading on Moomoo are:

  • You can track geographic, industry, commodity, and other ETF parameters.

  • You can set market, limit, and stop orders.

  • ETF trading is carried out without charging a brokerage commission.

  • You can customize and save screeners for ETFs.

  • You can manage the account from any device.

  • 24/7 trading on market days.

ETFs are open-ended investment funds that are listed on stock exchanges. They are also trading instruments.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Moomoo’s affiliation program

At the moment, the broker does not offer affiliate programs to users.

Trading Conditions for Moomoo Users

Moomoo allows you to trade stocks, ETFs, and options. The broker does not charge a fee for opening a brokerage account. It allows clients to trade on margin with leverage from 1:1.67 to 1:2.

$1

Minimum
deposit

1:2

Leverage

24/5

Support

💻 Trading platform: Fututrade
📊 Accounts: Demo, individual margin
💰 Account currency: USD, SGD, HKD
💵 Replenishment / Withdrawal: Bank account, АСН
🚀 Minimum deposit: from 1 USD
⚖️ Leverage: 1:2 for long-term leverage, 1:1.67 for short-term leverage
💼 PAMM-accounts: No
📈️ Min Order: No data
💱 Spread: absent
🔧 Instruments: Shares, options, ETFs, ADRs
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No data
📱 Mobile trading: Yes
➕ Affiliate program: No
📋 Orders execution: No
⭐ Trading features: Access to margin trading opens when depositing funds starting from $2,500
🎁 Contests and bonuses: available

Moomoo Commissions & Fees

Information
The Moomoo platform does not charge US residents a brokerage fee to open an account, for a margin account, maintenance, or the transfer of funds to an account. When trading Hong Kong and Chinese A-shares, the broker will charge a platform fee of 15 HKD or CGD, respectively, as well as a commission of 0.03% or 3 HKD/CGD. The long-term margin for US and Hong Kong stocks is 6.8%, and for Chinese A-shares, it’s 8.8%. There is a trading and clearing fee from $0.01 to $0.045 per transaction or contract from the SEC, FINRA, and OCC regulators. For non-US residents, fees are $0.0049 for shares and ADR. The platform fee is $0.005. The broker has several non-trading commissions such as internal wire transfer fees that cost $10 for deposits and $20 for withdrawals if the account balance is less than $2,500. Under the same conditions, the international transfer fee is $25. Transfers via ACH are free.
Account type Spread (minimum value) Withdrawal commission
Individual Margin Account 6.8% Yes

We compared the trading fees of moomoo.com with those of other popular brokers.

Broker Average commission Level
Moomoo $0.04 Low
Charles Schwab $11 High
Ally Bank $4 Medium
Logo Moomoo
$0.04
$11
$4

Detailed Review of Moomoo

Moomoo allows its clients to trade shares and ETFs using margin accounts even before a deposit is made to an open account.

Moomoo advantages by the numbers:

  • You can trade US shares, options, and ETFs with a $0 / 0% commission.

  • Insurance coverage for clients is up to USD 500,000.

  • Its trading community has over 100,000 users.

Moomoo is a broker for experienced investors who use a variety of analytical tools that are not easy for beginners to understand.

Moomoo is a broker that allows you to trade American, Chinese, and Hong Kong stocks, options, and ETFs. Clients gain access to NYSE Arcabook, NYSE Open book, and Nasdaq Total View Level 2 quotes. You can open up to 40 different orders at the same time.

The Moomoo platform is available in desktop and mobile versions. It is compatible with Windows and Mac operating systems, as well as Android and iOS mobile operating systems. Synchronization of the platform on various devices provides the user with mobility, allows trading both at home and while moving around the city or when in the countryside.

Moomoo useful services:‌

  • Option Analysis. An optional profit-and-loss charting tool that allows the user to combine charts and make forecasts for options execution.

  • Single Moomoo. A tool that allows you to build a diagram of the major situation in the options market to determine the maximum and minimum losses and the break-even point.

  • Futu Bull. A set of customizable technical indicators that an investor can use to analyze current market trends.

  • Indicators. There are MACD and RSI oscillators, Bollinger bands, moving averages, and cash flow indices, etc.

  • Economic calendars. They display upcoming reports on business earnings, IPOs, and other financial events.

  • Smart reminders. Automatic notifications about changes to parameters are monitored by the user.

Advantages:

1

The possibility to trade from various devices.

2

Access to exchange information in real-time with a stable internet connection.

3

The possibility to trade from 4:00 to 20:00 ET.

4

No minimum deposit required to open an account and no charges for providing second-level market data.

How to Start Making Profits — Guide for Traders

Moomoo offers its customers the opportunity to open an individual margin account.

Account types:

Account Type
Description
Individual Margin Account allows you to trade funds received from a broker
Moomoo has a margin rate of 6.8% per annum. The platform does not allow an investor to open a margin account if the amount on his deposit is less than $2,500. On short-term selling, the leverage ratio is 1:1.67. In other words, if there is $10,000 on the account, the investor can get $16,700 from the broker. On long-term sales, the leverage ratio is 1:2. That is, if there is $10,000 on the account, the investor can get $20,000.

Moomoo has a demo account that can be used in both mobile and desktop versions of the terminals.

The broker attracts experienced traders with a variety of analytical tools and allows beginners to get comfortable with the stock market.

Bonuses Paid by the Broker

When opening a brokerage account, the trader has a chance for free shares

After depositing $100, the user gets 1 free share worth from $8 to $1,000. When depositing $5,000, a Moomoo client has a chance to receive an additional 2 free shares worth from $8 to $1,000. The shares provided by the broker are randomly selected. With moomoo.com, the probability distribution is the following: a $100 deposit gives you a 97.7% chance of getting a share worth between $8 and $13.

Moomoo Bonuses - Free shares
Moomoo Bonuses - Free shares

The chance of getting stocks worth between $13 and $1,000 is 1:50. If you have a deposit of $5,000, the chance to get 2 shares at a price from $8 to $13 is 97.7%. The chance of getting shares in the price range from $13 to $1,000 is 1:50. The moomoo.com customer has a 1 in 100 chance of receiving shares of Tesla, Netflix, Apple, or Microsoft.

Investment Education Online

Information

The broker’s website does not contain a training section, but information useful for clients is available in the Help Center. In the News section, clients have access to current stock news (7x24), political and economic news affecting the markets (Highlights), and the Financial Calendar.

Information available at the Help Center section
Information absent from Moomoo’s website
Account opening procedure and available Moomoo account types
Basics of stock trading for beginners
Depositing and withdrawal methods
Features of the functioning of exchanges in individual countries
Basic concepts and terminology of the stock market
Descriptions of the optimal strategies for novice traders
Description of the basics of technical and fundamental analysis (Stock Academy)
Major mistakes of investors
Procedure for the functioning of the interbank foreign exchange market
 

Security (Protection for Investors)

Information

Moomoo is a subsidiary of Futu Holdings Ltd., a broker-dealer, with insurance of $500,000. It is registered with the Securities and Exchange Commission (SEC). It is also a member of the Financial Industry Regulatory Authority (FINRA), and is licensed by the Monetary Authority of Singapore (MAS). The company is part of the Securities Investor Protection Corporation (SIPC).

Moomoo has additional insurance from Interactive Brokers LLC. It does not cover the fall in the value of securities, but it protects the company from bankruptcy.

👍 Advantages

  • Clients of Futu Inc. are insured for up to $500,000 (including $250,000 in the event of a cash claim)
  • Claims arising from the trader against the broker can be considered by the regulatory authorities of the United States and Singapore.

👎 Disadvantages

  • No negative balance protection
  • There is no Better Business Bureau profile where users can leave comments about Moomoo

Withdrawal Options and Fees

  • Moomoo’s clients can withdraw funds using ACH or bank transfer. According to Moomoo’s support service, withdrawals through ACH are possible without commission. The process takes from 3 to 5 business days.

  • It is also possible to withdraw funds by bank transfer. Moomoo charges a fee of $20 from American clients and $25 from traders from other countries. The broker warns that for making a bank transfer, additional fees of $30-50 within the United States and $50-70 for non-US residents.

  • The broker makes withdrawals in US dollars. If the client needs to withdraw money in a different currency, he can use the conversion service. Moomoo has restrictions on the number of transactions. For example, the client cannot withdraw more than $10,000 at a time.

Customer Support Service

Information

The broker has an assistance service that the trader can contact by email. Waiting for a response takes from 1 to 3 days.

👍 Advantages

  • Email support with fast response to customer inquiries

👎 Disadvantages

  • No way to contact support in real-time by phone or chat

Assistance service’s emails:

To organize effective assistance, Moomoo support recommends attaching a screen image to the message as well as specify the Moomoo identifier.

Contacts

Foundation date 2018
Registration address 720 University Ave, Suite 100, Palo Alto, CA 94301, US
Official site
Contacts

Review of the Personal Cabinet of Moomoo

It’s easy to start trading with Moomoo. Follow the following algorithm:

1

Open the official website Moomoo.com. On the main page, click the “Open Account” or “Get Started” buttons.

Moomoo Review - Open an account
Moomoo Review - Open an account
Moomoo Review - Open an account
2

After that, you will see a form where you have to enter your email and password, and then confirm them. The system will ask you to enter your US Social Security number, and then confirm your phone number and residential address. You can provide a bank statement/utility bill/certificate of house rent as a document for checking registration.

Moomoo review - Signing up
Moomoo review - Signing up
3

In Moomoo’s personal account, traders can:

1. Deposit and withdraw funds in SGD, USD, or HKD.

2. Use tools for tracking market quotations, and exchange rates on the US, Singapore, Hong Kong exchanges.

1. Deposit and withdraw funds in SGD, USD, or HKD.

2. Use tools for tracking market quotations, and exchange rates on the US, Singapore, Hong Kong exchanges.

Also in the personal account, the user can:

  • Divide the workspace of the screen into several parts to simultaneously see information about the company and its assets, as well as diagrams for effective decision-making.

  • Set up notifications about events that are necessary for successful trading to receive sound notifications about any changes in the monitored parameters.

  • Use technical indicators simultaneously or by choice.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the Moomoo rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Moomoo you need to go to the broker's profile.

How to leave a review about Moomoo on the Traders Union website?

To leave a review about Moomoo, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Moomoo on a non-Traders Union client?

Anyone can leave feedback about Moomoo on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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