Vault Markets Review 2024
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- $5
- MetaTrader4
- 2020
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- $5
- MetaTrader4
- 2020
Our Evaluation of Vault Markets
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Vault Markets is a high-risk broker with the TU Overall Score of 2.57 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Vault Markets clients on our website, Traders Union expert Anton Kharitonov does not recommend working with this broker, as, according to reviews, most clients are not satisfied with the broker. Vault Markets ranks 357 among 417 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.
Vault Markets is one of the leading CFD [contract for (price) differences] brokers. It has many advantages, including a wide variety of assets, the use of MT4, and its own mobile application. There are many deposit and withdrawal options, and the initial deposit is one of the lowest. Traders have access to flexible leverage, negative balance protection, and basic training, represented by articles, books, and podcasts. The broker does not have demo accounts. Moreover, it does not provide other options for passive income, except for a referral program. Vault Markets’ activity is not completely transparent, although it is regulated by the Financial Services Conduct Authority (FSCA). Notwithstanding, the broker can be recommended for review.
Brief Look at Vault Markets
Vault Markets offers CFDs on currencies, cryptocurrencies, indices, stocks, commodities, energies, and metals while traders use MetaTrader 4 (MT4). The broker has its own mobile application for managing accounts and viewing trades and markets. Demo accounts are not available. There are eleven live and three micro accounts, which differ in the minimum deposit, spread, leverage, and available instruments. Spreads start from 0 pips, leverage is up to 1:1000. The minimum deposit is $5 or $100. The main account currencies are ZAR, USD, or TZS. There are FAQs and a collection of articles on the broker's website, and the company's experts conduct a podcast on Spotify. The broker offers a referral program that allows you to receive up to 10% of the deposit from the most recently invited client.
- Low entry threshold. The minimum deposit is $5, quick registration, and MT4;
- Individualized offer. No other broker offers a choice of eleven live accounts;
- High-profit potential. There are hundreds of CFDs from five groups and the possibility to trade with leverage up to 1:1000;
- Work comfort. The broker's own mobile application allows you to always keep up-to-date with the market;
- Passive income. Each user can become a member of the referral program and receive additional profit;
- Wide coverage. Even though the broker focuses on the African continent, it provides its services to residents of most countries worldwide;
- Modern service. Technical support works 24/7, there are several call centers, email live chat, and WhatsApp.
- The broker’s activity is not completely transparent, since fees on a zero spread account are not known in advance, and there is no information on withdrawal fees on the website;
- The functionality does not fully meet modern standards, in particular, clients cannot open demo accounts;
- Limited options for additional income, as the broker offers only a referral program, without MAM or PAMM accounts, or copy trading.
TU Expert Advice
Financial expert and analyst at Traders Union
The Vault Markets trademark is owned by 1st Fintech Capital (Pty) Ltd. It was founded in 2021 and is regulated by the Financial Services Conduct Authority. The company has several physical offices in Africa. A retrospective analysis of the broker's activities did not reveal any evidence of non-fulfillment of its declared obligations to its clients.
Vault Markets offers fairly standard conditions for the CFD segment. There are a lot of assets, and you can work with fiat currencies, cryptocurrencies, indices, stocks, energies, and metals. Currently, there are 200 currencies. But there are only 5 cryptocurrencies, which is not enough. The broker allows trading with leverage up to 1:500 or 1:1000 depending on the account type.
Spreads are from 1 or 0 pips. Fees are charged only on a zero-spread account, but the broker does not provide any information on their amounts, but according to users’ reviews, the fees are the market average. The broker does not provide information on withdrawal fees either. You can find out how much the withdrawal will cost only by starting the withdrawal process. Thus, TU cannot say that Vault Markets operates transparently.
The competitive advantage is the availability of eleven live accounts. Moreover, three accounts are distinguished by a “built-in” deposit bonus, which can be 50%, 100%, or 200%. Another three accounts are of the "micro" type. This partly compensates for the lack of demo accounts. Traders can study the platform and improve their strategies on micro accounts, especially since the minimum deposit for those is only R10.
Among the disadvantages, is the absence of copy trading and joint accounts, although this is not critical for most traders. As with other brokers, Vault Markets has some regional restrictions.
- You are comfortable with high leverage. Vault Markets offers leverage up to 1:1000, which can be attractive to experienced traders seeking to magnify their profits.
- You are based in Africa. Vault Markets has a strong focus on the African market and provides various deposit and withdrawal options specifically designed for clients in Africa.
- Regulatory oversight is a priority for you. Vault Markets is not regulated by any major financial authorities, which may raise concerns about the security of your funds and fair trading practices.
- You are looking for a broker offering additional income options or features. Vault Markets has limited options for additional income, providing only a referral program without MAM or PAMM accounts, or copy trading.
Vault Markets Summary
| 💻 Trading platform: | MetaTrader 4 |
|---|---|
| 📊 Accounts: | Vault 50, Vault 100, Vault 200, Vault No Bonus, Vault Swap Free, Vault Zero, Vault 1000, Vault 24/7, Vault Micro, Micro Bonus 100%, and Micro Bonus 200% |
| 💰 Account currency: | ZAR, USD, and TZS |
| 💵 Replenishment / Withdrawal: | Visa and MasterCard cards, Payfast, Airtel, Alphapo, M-Pesa, Ozow, Paxful, Tigo Pesa, Stitch, crypto wallets, and bank transfers |
| 🚀 Minimum deposit: | $5 or R10 |
| ⚖️ Leverage: | Up to 1:1000 |
| 💼 PAMM-accounts: | No |
| 📈️ Min Order: | 0.01 |
| 💱 Spread: | Floating, from 0 pips |
| 🔧 Instruments: | CFDs on currencies, cryptocurrencies, indices, stocks, commodities, energies, and metals |
| 💹 Margin Call / Stop Out: | No |
| 🏛 Liquidity provider: | No |
| 📱 Mobile trading: | Yes |
| ➕ Affiliate program: | Yes |
| 📋 Orders execution: | Market execution |
| ⭐ Trading features: |
No demo accounts; Three micro accounts; Eight standard accounts; Low entry threshold; Large number of assets; High leverage; Fast order execution; Trading on MT4; The broker's own mobile app; Many deposit/withdrawal methods |
| 🎁 Contests and bonuses: | Yes |
As a rule, if a broker offers several trading accounts, the minimum deposit for them is different. Vault Markets has four minimum deposit options; they are $5, $100, R10, or R50 depending on the account type. The maximum leverage also depends on the selected account, it is either 1:500 or 1:1000. Traders can choose the size of leverage themselves or trade without it at all. Technical support is represented by call centers, email, live chat on the website, and WhatsApp. According to the broker, technical support works 24/7.
Vault Markets Key Parameters Evaluation
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Trading Account Opening
To start working with this broker, register on its official website to get a user account. Next, verify, open a live account, download the trading platform, and install it on your device. Below are detailed instructions on registration and a description of features of the user account prepared by TU experts.
Go to the broker's official website and click the "Register" button in the upper right corner.
Choose an individual or institutional account. Enter your first and last names, email address, and phone number. Make up a password and enter it twice. Agree to conditions of the website by ticking the box below and click the "Register Now" button.
The warning of incomplete identity verification will appear on the screen. To complete it, send scans/photos of the required documents to the broker. Click the link in the notification and you will be taken to WhatsApp. Follow the manager's instructions.
Select the account type, trading platform, and currency. Click the "Open Live Account" button. You will immediately receive registration data for entering the platform.
Provide additional information about yourself by answering a few questions. Click the "Next" button after completing each block.
Select a deposit method and specify the amount. Follow the instructions on the screen to deposit money.
Complete the account registration by answering a few more questions. Wait for the completion of verification of provided information and documents. On the main page of the user account, you will see links to download the MT4 trading platform and other distributives, such as MT5, but it is currently not supported (coming soon). After installing the platform on your device, enter the previously received registration data and start trading.
Additional features of Vault Markets’ user account:
Traders can track the market situation for each of the available assets on the charts located on the right of the screen;
Functions for opening and closing live accounts are available (you can only have one account of each type);
Traders can deposit and withdraw funds through the user account. Also, internal transfers are possible and you can view the transactions archive;
Here users can change personal details and adjust security parameters;
Buttons for direct communication with technical support are located here;
All of the listed functions are also presented in the broker's mobile app, which is available for download in the "Mobile App" section of the website.
Regulation and Safety
Each broker must be officially registered as a financial institution, otherwise, it is a scammer. But registration is not enough, regulation is also needed. This is when brokers are voluntarily licensed by an international regulatory authority. Regulation confirms the legitimacy of brokers’ work, as well as their financial and tax transparency. Regulators also provide protection to brokers’ clients, so they can apply to the regulating body if brokers violate their stated obligations. Vault Markets is a trademark of 1st Fintech Capital (Pty) Ltd. The company is registered in South Africa and is licensed by the Financial Services Conduct Authority (FSCA).
Advantages
- Traders can apply to client support of the broker
- Possibility to address FSCA
Disadvantages
- Traders cannot address the state financial authorities outside South Africa
- Regulators that do not monitor the broker cannot be contacted
Commissions & Fees
| Account type | Spread (minimum value) | Withdrawal commission |
|---|---|---|
| Vault 50 | $10 | Yes |
| Vault 100 | $10 | Yes |
| Vault 200 | $10 | Yes |
| Vault No Bonus | $10 | Yes |
| Vault Swap Free | $0 | Yes |
| Vault Zero | $10 | Yes |
| Vault 1000 | $10 | Yes |
| Vault 24/7 | $10 | Yes |
| Vault Micro | $1 | Yes |
| Micro Bonus 100% | $1 | Yes |
| Micro Bonus 200% | $1 | Yes |
The amount of a withdrawal fee is also important for traders. Many brokers do not charge this fee, while others make it flexible, that is, it depends on the withdrawal channel. Vault Markets doesn't say anything about its fees on the website, but, according to users’ reviews, they are definitely charged. The broker provides precise amounts when withdrawal requests are submitted, yet the fees differ depending on the withdrawal channel used by traders. Below is the table providing information on the average trading fee for Vault Markets and the two leaders of the direction. This will allow you to evaluate how practical it is to work with this broker.
| Broker | Average commission | Level |
|---|---|---|
|
$6.6 | |
|
$1 | |
|
$8.5 |
Account Types
For traders who decide to work with Vault Markets, the most important task at the start is to choose the account that’s best for you. Account types that have the word "Bonus" or the numbers "50", "100", or "200" in their names offer standard trading conditions with a 1 pips spread. Their peculiarity is that traders receive an additional 50%, 100%, or 200% of the first deposit. The Vault No Bonus account gives the same trading conditions but without bonuses. Vault Zero, as the name implies, allows you to trade with a zero spread, however, an additional fee is charged for each trade. Vault Swap Free (Islamic) accounts do not have swaps. Vault 1000 differs in leverage, which is 1:1000. Vault 24/7 is the only account type where you can trade every day without any restrictions, including weekends. Finally, Micro account types provide the opportunity to trade in cents, but not in dollars, that is, trades are executed with proportionally smaller amounts.
Account types:
If traders have not previously worked with a broker, they usually would open a demo account. However, Vault Markets does not have demo accounts, these are replaced by micro accounts, and you can choose the one with a great deposit bonus. After users have studied the platform and experimented with strategies, they open live accounts in accordance with their trading preferences.
Deposit and Withdrawal
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The broker does not have demo accounts. Live accounts provide access to financial markets and the opportunity to earn money;
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If traders are successful, their balance increases, it is displayed in the user account on the website and in the broker's mobile application;
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Traders can withdraw profits (all or part) at any time. They need to submit withdrawal requests in their user accounts or in the app;
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Among the available withdrawal channels are bank transfers, Visa, MasterCard, Payfast, Airtel, Alphapo, M-Pesa, Ozow, Paxful, Tigo Pesa, Stitch, and crypto wallets;
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Minimum and maximum withdrawal amounts depend on the selected channel. The broker may charge fees, which become known during the withdrawal process;
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The withdrawal request is processed immediately upon submission and the transfer is completed quickly.
Investment Options
Brokers focus on active trading, as they understand that most traders tend to make money on their own. Nevertheless, various passive income options, such as investing in cryptocurrency staking or buying dividend stocks, can be an advantage, because some clients are definitely interested in additional income. Today, among the alternative income options, brokers most often offer copy trading, MAM or PAMM accounts, and referral programs. Vault Markets has implemented only one of these three. See below.
If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.
Referral program from Vault Markets
Personal referral links are available to traders in their user accounts. They can post this link on the internet at will, send it by email and instant messengers, or publish it on social platforms. A user who follows this link to the broker's website becomes a referee of the link’s owner. If referees register and make deposits, traders who invited them will receive up to 10% of the deposited amounts. The bonus is received every time referees deposit funds into their accounts. The number of referrals is not limited. It should be borne in mind that to receive significant income traders must be highly active on the internet. It is best to have a popular blog or a page on social networks with a large number of followers.
Customer Support
Traders constantly face situations they cannot resolve on their own. Sometimes it can be a real problem when trading, depositing, or withdrawing funds. It is important to provide clients with prompt and competent assistance, otherwise, traders are very likely to be disappointed and leave for a competitor. To prevent this, brokers organize technical support that works in a convenient mode and is available through several communication channels. Vault Markets is a great example of this. Client service can be contacted by phone, email, live chat, or instant messenger. Specialists work 24/7. That is, traders can get help from managers at any time. Reviews prove technical support to be highly competent.
Advantages
- All main communication channels are available
- Non-clients of the broker can contact technical support
- Support works 24/7
Disadvantages
- Call centers are located in South Africa, Namibia, and Tanzania, calls from other regions are quite expensive
Whether you are a client of Vault Markets or just going to work with it, you can contact client service at any time by the following channels:
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three call centers;
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email;
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live chat on the website and in the user account;
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WhatsApp - Vault Markets.
The broker has official profiles on Twitter, Facebook, YouTube, Instagram, TikTok, and Spotify. There you can also contact managers and get help. Subscribe to the profiles to keep up-to-date with the news of the broker.
Contacts
| Foundation date | 2020 |
|---|---|
| Registration address |
177 9th Avenue Highlands, North Johannesburg, Highlands North, Gauteng, 2092 9th Floor, Skycity Mall, University Road, Dar es Salaam, Tanzania Unit 3b, South Port, Hosea Kutako Drive, Windhoek, Namibia |
| Official site | https://vaultmarkets.trade/ |
| Contacts |
+255 742 297 685
+26 481 368 2400 +27 10 449 6045 |
Education
Experienced traders are well aware that it is not enough to trade regularly, they also need theoretical training. After all, the market is constantly changing, old methods lose their effectiveness, and new concepts and approaches are needed. Usually, the lack of knowledge is eliminated through the study of eBooks, communication with colleagues on specialized forums, and participation in webinars. Some brokers, for their part, even hold lectures in physical offices for traders. Whereas, others have only basic FAQs, and this cannot be considered a disadvantage, because brokers are not required to educate traders. Strictly speaking, users come to trade, not to learn. However, in addition to the FAQs, Vault Markets also offers a collection of articles and eBooks in PDF format, the list of which is constantly updated. The main source of up-to-date information for traders is the podcasts hosted on Spotify by this broker's experts.
Many brokers that offer educational materials focus on novice traders. However, Vault Markets publishes information that is equally useful for traders of various levels. Podcasts cover a variety of topics, from the basics of candlestick analysis to unique life hacks for CFD trading in highly active markets.
Comparison of Vault Markets with other Brokers
| Vault Markets | RoboForex | Pocket Option | Exness | Octa | FxGlory | |
| Trading platform |
MetaTrader4 | MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader | Pocket Option, MT5, MT4 | Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 | MetaTrader4, MetaTrader5 | MT4, MobileTrading, MT5 |
| Min deposit | $5 | $10 | $5 | $10 | $25 | $1 |
| Leverage |
From 1:1 to 1:1000 |
From 1:1 to 1:2000 |
From 1:1 to 1:1000 |
From 1:1 to 1:2000 |
From 1:1 to 1:500 |
From 1:1 to 1:3000 |
| Trust management | No | No | No | No | No | No |
| Accrual of % on the balance | No | No | No | No | No | 8.00% |
| Spread | From 0 points | From 0 points | From 1.2 point | From 1 point | From 0.6 points | From 2 points |
| Level of margin call / stop out |
No | 60% / 40% | 30% / 50% | No / 60% | 25% / 15% | 20% / 10% |
| Execution of orders | Market Execution | Market Execution, Instant Execution | Market Execution | Market Execution, Instant Execution | Market Execution | Instant Execution, Market Execution |
| No deposit bonus | No | No | No | No | No | No |
| Cent accounts | No | Yes | No | No | No | No |
Detailed review of Vault Markets
The broker entered the world market only recently. The US dollar is among the basic currencies, but ZAR and TZS also comprise the account currency, because the company focuses primarily on Africa. It has offices in several African countries and is regulated there. Given the fast execution of orders and a high-quality mobile application, it is logical to note that the broker has an excellent technological stack. Integration with MetaTrader 4 is good. For two years of work, no significant technical problems have been recorded, and the broker has not been hacked. Methods for securing users’ funds and information include SSL protocols for secure connection and other solutions.
Vault Markets by the numbers:
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11 live accounts;
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A $5 minimum deposit;
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Maximum leverage is 1:1000;
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First deposit bonus is up to 200%;
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Payments under the referral program are up to 10%.
Useful services offered by Vault Markets:
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Vault Markets Mobile App. The broker's proprietary mobile application allows you to fully control your account. You can open and close accounts, deposit and withdraw funds, make internal transactions, receive reports, and follow the market. The only thing not available here is trading;
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Vault Markets Hub. This service is a system of charts that display the real-time positions of certain assets. Data comes directly from the TradingView online trading platform;
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DMA (Direct Market Access). DMA technology has only recently become a part of trading systems. It is an electronic trading infrastructure that provides traders with direct access to the market. That is, there are no delays.
Advantages:
The broker offers eleven live account types. This guarantees the most individualized offer and comfortable trading conditions for everyone;
There is no demo account, but there are micro accounts (also called cent accounts). This is a great opportunity to understand the potential of trading with Vault Markets and practice;
Trading on MetaTrader 4 is available. It is easy to learn, has high functionality, and, most importantly, is easily customizable due to hundreds of plug-ins;
Spreads on standard accounts start from 1 pips, no other fees are charged. Fees are only withheld on zero-spread accounts. That is, traders’ expenses are low, especially if you use bonuses in the form of rebates from Traders Union;
Technical support is represented by several call centers, email, live chat, and instant messengers. It is available 24/7.
User Satisfaction