Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Vault Markets Pros & Cons
- Low entry threshold. The minimum deposit is $5, quick registration, and MT4;
- Individualized offer. No other broker offers a choice of eleven live accounts;
- High-profit potential. There are hundreds of CFDs from five groups and the possibility to trade with leverage up to 1:1000;
- Work comfort. The broker's own mobile application allows you to always keep up-to-date with the market;
- Passive income. Each user can become a member of the referral program and receive additional profit;
- Wide coverage. Even though the broker focuses on the African continent, it provides its services to residents of most countries worldwide;
- Modern service. Technical support works 24/7, there are several call centers, email live chat, and WhatsApp.
- The broker’s activity is not completely transparent, since fees on a zero spread account are not known in advance, and there is no information on withdrawal fees on the website;
- The functionality does not fully meet modern standards, in particular, clients cannot open demo accounts;
- Limited options for additional income, as the broker offers only a referral program, without MAM or PAMM accounts, or copy trading.
Vault Markets offers CFDs on currencies, cryptocurrencies, indices, stocks, commodities, energies, and metals while traders use MetaTrader 4 (MT4). The broker has its own mobile application for managing accounts and viewing trades and markets. Demo accounts are not available. There are eleven live and three micro accounts, which differ in the minimum deposit, spread, leverage, and available instruments. Spreads start from 0 pips, leverage is up to 1:1000. The minimum deposit is $5 or $100. The main account currencies are ZAR, USD, or TZS. There are FAQs and a collection of articles on the broker's website, and the company's experts conduct a podcast on Spotify. The broker offers a referral program that allows you to receive up to 10% of the deposit from the most recently invited client.
TU Expert Verdict
Vault Markets carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Brokers Traders Prefer
Vault Markets User Reviews
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5-star
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria8 /10The trading and non-trading commissions of Vault Markets have been analyzed and rated as having Low fees, with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Vault Markets with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Vault Markets’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Vault Markets Standard spreads Vault Markets OANDA FOREX.com EUR/USD min, pips 0.2 0.1 0.7 EUR/USD max, pips 0.5 0.5 1.2 GPB/USD min, pips 0.3 0.1 0.9 GPB/USD max, pips 0.5 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
Vault Markets RAW/ECN spreads Vault Markets OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 3.5 3.5 5 EUR/USD avg spread 0.1 0.15 0.2 GBP/USD avg spread 0.15 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Vault Markets. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Vault Markets Non-Trading Fees Vault Markets OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is Vault Markets Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria6.3 /10Vault Markets has a safety score of 6.3/10, which corresponds to a Medium security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Negative balance protection
- Not tier-1 regulated
- Track record of less than 8 years
Vault Markets Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level FSCA SA
Full Name Financial Sector Conduct Authority of South Africa Country of regulation South Africa Investor Protection Fund No specific fund Regulation Level Tier-2 Vault Markets Security Factors Foundation date 2020 Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.5 /10Vault Markets offers the following account options: Standard, ECN/Raw spread, Micro, Swap Free.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Standard account with balanced trading conditions
- Forex account with Micro lots
- Tight spread ECN account
- No Demo account
- No VIP account option
Vault Markets account types vs top competitors Vault Markets Trading.com Plus500 Standard YesYesYesECN/Raw spread YesNoNoDemo NoYesYesCent NoNoNoMicro YesNoNoSwap Free YesNoNoVIP NoNoNoManaged NoNoNoVault Markets accounts trading conditions
For traders who decide to work with Vault Markets, the most important task at the start is to choose the account that’s best for you. Account types that have the word "Bonus" or the numbers "50", "100", or "200" in their names offer standard trading conditions with a 1 pips spread. Their peculiarity is that traders receive an additional 50%, 100%, or 200% of the first deposit. The Vault No Bonus account gives the same trading conditions but without bonuses. Vault Zero, as the name implies, allows you to trade with a zero spread, however, an additional fee is charged for each trade. Vault Swap Free (Islamic) accounts do not have swaps. Vault 1000 differs in leverage, which is 1:1000. Vault 24/7 is the only account type where you can trade every day without any restrictions, including weekends. Finally, Micro account types provide the opportunity to trade in cents, but not in dollars, that is, trades are executed with proportionally smaller amounts.
Account types:
Account Type Description Vault 50 Spreads are from 1 pips, there is no fee, and the minimum deposit is $5. Bonus is 50% of the deposit. Currency pairs and indices are available; Vault 100 Spreads are from 1 pips, there is no fee, and the minimum deposit is $5. Bonus is 100% of the deposit. Currency pairs and indices are available; Vault 200 Spreads are from 1 pips, there is no fee, and the minimum deposit is $5. Bonus is 200% of the deposit. Currency pairs and indices are available; Vault No Bonus Spreads are from 1 pips, there is no fee, and the minimum deposit is $5. There is no bonus. Currency pairs and indices are available; Vault Swap Free (Islamic) Spreads are from 0 pips, there is a fee, and the minimum deposit is $100. There is no bonus. Only indices are available; Vault Zero Spreads are from 1 pips, there is no fee, and the minimum deposit is $100. There is no bonus. Currency pairs and indices are available; Vault 1000 Spreads are from 1 pips, there is no fee, and the minimum deposit is $100. Leverage is doubled. Currency pairs and indices are available; Vault 24/7 Spreads are from 1 pips, there is no fee, and the minimum deposit is $5. Trading is available 24/7. Currency pairs and indices are available; Vault Micro Spreads are from 1 pips, there is no fee, and the minimum deposit is R10. There is no bonus. Currency pairs and indices are available; Micro Bonus 100% Spreads are from 1 pips, there is no fee, and the minimum deposit is R50. Bonus is 100% of the deposit. Currency pairs, indices, energies, and metals are available; Micro Bonus 200% Spreads are from 1 pips, there is no fee, and the minimum deposit is R50. Bonus is 200% of the deposit. Currency pairs, indices, energies, and metals are available. If traders have not previously worked with a broker, they usually would open a demo account. However, Vault Markets does not have demo accounts, these are replaced by micro accounts, and you can choose the one with a great deposit bonus. After users have studied the platform and experimented with strategies, they open live accounts in accordance with their trading preferences.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology5.2 /10Vault Markets received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
Vault Markets provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Minimum deposit below industry average
- No deposit fee
- Low minimum withdrawal requirement
- Bank wire transfers available
- USDT payments not accepted
- BTC not available as a base account currency
- Only major base currencies available
What are Vault Markets deposit and withdrawal options?
Vault Markets provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, M-Pesa.
Vault Markets Deposit and Withdrawal Methods vs Competitors Vault Markets Trading.com Plus500 Bank Wire YesYesYesBank card YesYesYesPayPal NoNoYesWise NoNoNoBTC NoNoNoWhat are Vault Markets base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Vault Markets supports the following base account currencies: USD, ZAR, TZS.
What are Vault Markets's minimum deposit and withdrawal amounts?
The minimum deposit on Vault Markets is $5, while the minimum withdrawal amount is $0. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Vault Markets’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria4.8 /10Vault Markets offers a limited selection of trading assets compared to the market average. The platform supports 0 assets in total, including 40 Forex pairs.
- Indices trading
- Crypto trading
- 40 supported currency pairs
- Limited asset selection
- Futures not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by Vault Markets with its competitors, making it easier for you to find the perfect fit.
Vault Markets Trading.com Plus500 Currency pairs 40 69 60 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 69 2800 Stocks YesNoYesCommodity futures YesNoYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesNoYesStock indices YesNoYesOptions NoNoYesInvestment options
We also explored the trading assets and products Vault Markets offers for beginner traders and investors who prefer not to engage in active trading.
Vault Markets Trading.com Plus500 Bonds NoNoNoETFs NoNoYesCopy trading NoNoNoPAMM investing NoNoNoManaged accounts NoNoNo -
Trading Account Opening
Score:We evaluated Trading Account Opening at Vault Markets by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10We successfully registered an account with Vault Markets in 12 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at Vault Markets is $5. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fully online account opening process
- Low minimum deposit requirement
- Fast registration time (up to 15 minutes)
- Account approval may require extra time depending on the documentation.
Vault Markets account opening Vault Markets Trading.com Plus500 Online Registration YesYesYesMinimum deposit $5 $50 $100 Mandatory KYC YesYesYesRegistration time (min) 12 20 KYC time (days) 2 2 3 Is Vault Markets available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
To start working with this broker, register on its official website to get a user account. Next, verify, open a live account, download the trading platform, and install it on your device. Below are detailed instructions on registration and a description of features of the user account prepared by TU experts.
Go to the broker's official website and click the "Register" button in the upper right corner.
Choose an individual or institutional account. Enter your first and last names, email address, and phone number. Make up a password and enter it twice. Agree to conditions of the website by ticking the box below and click the "Register Now" button.
The warning of incomplete identity verification will appear on the screen. To complete it, send scans/photos of the required documents to the broker. Click the link in the notification and you will be taken to WhatsApp. Follow the manager's instructions.
Select the account type, trading platform, and currency. Click the "Open Live Account" button. You will immediately receive registration data for entering the platform.
Provide additional information about yourself by answering a few questions. Click the "Next" button after completing each block.
Select a deposit method and specify the amount. Follow the instructions on the screen to deposit money.
Complete the account registration by answering a few more questions. Wait for the completion of verification of provided information and documents. On the main page of the user account, you will see links to download the MT4 trading platform and other distributives, such as MT5, but it is currently not supported (coming soon). After installing the platform on your device, enter the previously received registration data and start trading.
Additional features of Vault Markets’ user account:
- Traders can track the market situation for each of the available assets on the charts located on the right of the screen;
- Functions for opening and closing live accounts are available (you can only have one account of each type);
- Traders can deposit and withdraw funds through the user account. Also, internal transfers are possible and you can view the transactions archive;
- Here users can change personal details and adjust security parameters;
- Buttons for direct communication with technical support are located here;
- All of the listed functions are also presented in the broker's mobile app, which is available for download in the "Mobile App" section of the website.
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Customer Support
Score:We evaluated Customer Support at Vault Markets by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria3.2 /10The broker’s customer support shows noticeable weaknesses in responsiveness or communication quality. Delays in replies are common, and resolution may require repeated contact.
In TU testing, response speed was below expectations, and assistance was limited in depth. Traders who rely heavily on support may experience inconvenience.
InformationTraders constantly face situations they cannot resolve on their own. Sometimes it can be a real problem when trading, depositing, or withdrawing funds. It is important to provide clients with prompt and competent assistance, otherwise, traders are very likely to be disappointed and leave for a competitor. To prevent this, brokers organize technical support that works in a convenient mode and is available through several communication channels. Vault Markets is a great example of this. Client service can be contacted by phone, email, live chat, or instant messenger. Specialists work 24/7. That is, traders can get help from managers at any time. Reviews prove technical support to be highly competent.
- All main communication channels are available
- Non-clients of the broker can contact technical support
- Support works 24/7
- Call centers are located in South Africa, Namibia, and Tanzania, calls from other regions are quite expensive
Whether you are a client of Vault Markets or just going to work with it, you can contact client service at any time by the following channels:
- three call centers;
- email;
- live chat on the website and in the user account;
- WhatsApp - Vault Markets.
The broker has official profiles on Twitter, Facebook, YouTube, Instagram, TikTok, and Spotify. There you can also contact managers and get help. Subscribe to the profiles to keep up-to-date with the news of the broker.
Contacts Foundation date 2020 Registration address 177 9th Avenue Highlands, North Johannesburg, Highlands North, Gauteng, 2092
9th Floor, Skycity Mall, University Road, Dar es Salaam, Tanzania
Unit 3b, South Port, Hosea Kutako Drive, Windhoek, NamibiaOfficial site https://vaultmarkets.trade/ Contacts help@vaultmarkets.trade +255 742 297 685
+26 481 368 2400
+27 10 449 6045
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FAQs
How is Vault Markets regulated and what safety measures are mentioned in reviews of its security?
Vault Markets has a safety score of 6.3/10, categorized as a Medium security level, and is regulated by the Financial Sector Conduct Authority of South Africa (FSCA SA), which is described as Tier-2 regulation. The broker offers negative balance protection and requires KYC verification, but it is not Tier-1 regulated, has no specific investor compensation fund, and has a relatively short track record since its foundation in 2020.
What types of trading accounts are available and how do Vault Markets account conditions differ?
Vault Markets offers various account types, including Vault 50, 100, 200, No Bonus, Swap Free (Islamic), Zero, 1000, 24/7, Micro, and Micro Bonus accounts, each with different spreads, fees, minimum deposits, and available instruments. The broker does not provide demo or VIP accounts, and micro accounts are suggested as an alternative for practicing with smaller trade sizes instead of a traditional demo account.
What do user reviews and feedback say about overall satisfaction with Vault Markets?
Vault Markets has a user satisfaction score of 4/10 based on three reviews, with 33% of ratings at 3 stars, 33% at 2 stars, and 33% at 1 star. According to user reviews, overall sentiment is mostly negative.
What deposit and withdrawal options does Vault Markets provide and what limits are mentioned?
Vault Markets supports deposits and withdrawals via bank cards, bank wire transfers, and M-Pesa, with no withdrawal fee and a low minimum withdrawal requirement. The minimum deposit is stated as $5 and the minimum withdrawal as $0, although the section notes that these amounts may vary by account type and payment method and does not provide more detailed limits.
What markets and tradable assets are available at Vault Markets according to reviews?
Vault Markets is described as offering a limited overall selection of assets but supports 40 currency pairs along with trading in stocks, commodity futures, cryptocurrencies, and stock indices. The section also notes that bonds, ETFs, copy trading, PAMM investing, and managed accounts are not available.
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