Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Vault Markets Pros & Cons
- Low entry threshold. The minimum deposit is $5, quick registration, and MT4;
- Individualized offer. No other broker offers a choice of eleven live accounts;
- High-profit potential. There are hundreds of CFDs from five groups and the possibility to trade with leverage up to 1:1000;
- Work comfort. The broker's own mobile application allows you to always keep up-to-date with the market;
- Passive income. Each user can become a member of the referral program and receive additional profit;
- Wide coverage. Even though the broker focuses on the African continent, it provides its services to residents of most countries worldwide;
- Modern service. Technical support works 24/7, there are several call centers, email live chat, and WhatsApp.
- The broker’s activity is not completely transparent, since fees on a zero spread account are not known in advance, and there is no information on withdrawal fees on the website;
- The functionality does not fully meet modern standards, in particular, clients cannot open demo accounts;
- Limited options for additional income, as the broker offers only a referral program, without MAM or PAMM accounts, or copy trading.
TU Expert Verdict
Vault Markets carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
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Vault Markets User Reviews
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5-star
0%
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4-star
0%
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3-star
33%
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2-star
33%
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1-star
33%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria8 /10The trading and non-trading commissions of Vault Markets have been analyzed and rated as having Low fees, with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
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Is Vault Markets Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria6.3 /10Vault Markets has a safety score of 6.3/10, which corresponds to a Medium security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Negative balance protection
- Not tier-1 regulated
- Track record of less than 8 years
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.5 /10Vault Markets offers the following account options: Standard, ECN/Raw spread, Micro, Swap Free.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Standard account with balanced trading conditions
- Tight spread ECN account
- Low minimum deposit
- No Demo account
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology5.2 /10Vault Markets received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria4.8 /10Vault Markets offers a limited selection of trading assets compared to the market average. The platform supports 0 assets in total, including 40 Forex pairs.
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Trading Account Opening
We successfully registered an account with Vault Markets in 12 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at Vault Markets is $5.Score:We evaluated Trading Account Opening at Vault Markets by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Customer Support
Score:We evaluated Customer Support at Vault Markets by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria3.2 /10
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FAQs
How are Vault Markets’ trading commissions and non-trading fees structured?
Vault Markets is assessed as having generally low fees, with a fee score of 8/10 and no charges for deposits, withdrawals, or inactivity. On Standard accounts, commissions are included in floating spreads, with typical EUR/USD spreads ranging from 0.2 to 0.5 pips and GBP/USD from 0.3 to 0.5 pips, while RAW/ECN accounts use market-based spreads plus a $3.5 per lot commission.
What types of trading accounts does Vault Markets offer and what are their key conditions?
Vault Markets provides several account types, including Standard-style bonus accounts (Vault 50, 100, 200), Vault No Bonus, Vault Zero, Vault Swap Free (Islamic), Vault 1000, Vault 24/7, and multiple Micro and Micro Bonus accounts, but it does not offer Cent or demo accounts. Most accounts feature spreads from 1 pip and low minimum deposits starting from $5 or R10, while some have specific conditions such as zero spreads with a fee (Vault Swap Free), higher leverage (Vault 1000), or 24/7 trading access (Vault 24/7).
What do user reviews and feedback indicate about Vault Markets’ overall user satisfaction?
Based on available user reviews, Vault Markets has a user satisfaction score of 4/10 from three reviews, with 33% each in the 3-star, 2-star, and 1-star categories and no 4- or 5-star ratings. This distribution suggests that user feedback is mostly negative, with few reviewers expressing high satisfaction.
Which markets and tradable assets can clients access with Vault Markets?
Vault Markets offers a limited overall asset selection but provides access to 40 currency pairs, as well as stocks, commodity futures, cryptocurrencies, and stock indices. The broker does not support bonds, ETFs, copy trading, PAMM investing, or managed accounts according to the section, and the total number of assets is listed as 0, which is not further clarified in the review.
What feedback and comments are there about Vault Markets customer support?
The customer support at Vault Markets has a safety score of 3.2/10, with testing indicating slower-than-expected responses and limited depth of assistance, which may inconvenience users who rely heavily on support. At the same time, the broker offers 24/7 service via phone, email, live chat, WhatsApp, and social media, and some reviews in this section describe the support team as competent, although calls from outside South Africa, Namibia, and Tanzania may be relatively expensive.
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