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Indodax issues official security advisory listing verified contact channels
Indodax released an official announcement listing its legitimate contact points and social media channels, reminding users to verify information and be cautious of unauthorized accounts claiming to represent the company.
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Indodax has issued an official update specifying its verified contact methods and social media channels to address concerns about fraudulent or impersonating accounts. The announcement reiterates that all official communications will be made exclusively through these recognized platforms, such as Instagram, TikTok, X, Facebook, YouTube, Telegram, and LinkedIn.
Details include direct channels for customer support—available 24/7 via Instagram and X direct messages, call center, and email—and advice for users to be cautious of information from sources not listed in the official post. Indodax also references an account security guide, emphasizing the shared responsibility of protecting digital assets.
Indodax is a cryptocurrency exchange based in Indonesia that offers trading in a wide range of cryptocurrencies, including Bitcoin, Ethereum, Ripple, DASH, and various altcoins, all paired with the Indonesian rupiah (IDR). The platform provides a standard TradingView terminal and a mobile application, fixed trading fees of 0% for makers and 0.3% for takers, and supports several options for depositing and withdrawing cryptocurrencies and fiat. For more details, see the broker profile on Traders Union.
For context, the previous Indodax update on Traders Union detailed temporary changes to deposit and withdrawal services during the Hari Lahir Pancasila holiday, providing important transaction guidance for users. To learn more, read the previous Indodax update on Traders Union.
This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
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