OKX launches Shield account protection programme with up to $500,000 tiered reimbursement

OKX launches Shield account protection programme with up to $500,000 tiered reimbursement
OKX introduces OKX Shield programme

OKX announced the launch of OKX Shield, a discretionary programme offering eligible users tiered reimbursement—up to $500,000 for VIP accounts—in cases of unauthorized third-party account takeovers, provided all required security measures are maintained and the user is KYC-verified.

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OKX has introduced OKX Shield, a discretionary goodwill programme offering eligible users tiered reimbursement in cases of unauthorized third-party account takeovers, such as incidents involving phishing or malware. The programme is not insurance or a compensation scheme and is available to KYC-verified users who maintain specified security measures; reimbursement limits range from up to USD 100,000 for regular users to USD 500,000 for VIP account holders. Activation requires users to complete six defined security steps within the OKX app or website, and coverage remains active only as long as these conditions are continuously met. The programme limits each user to a single reimbursement claim across all OKX entities and excludes cases involving user-authorized transactions or certain types of negligence. OKX Shield is positioned as a complement to the broker’s Proof of Reserves transparency initiative.

How to activate OKX Shield

To activate OKX Shield with OKX, users must be KYC-verified and located in a supported country. Access OKX Shield via the OKX app or website and follow the option to check eligibility. Users need to complete six key security settings, including enabling multi-factor authentication and withdrawal protections, and accept the programme terms before manually activating coverage. For more details or to begin, visit the official sign-up link.

OKX is an international cryptocurrency exchange operating since 2017, offering access to over 100 digital assets, including BTC, ETH, and XRP. The platform provides a range of passive income options, a proprietary educational academy, and high-security storage solutions, along with a mobile app and multilingual support in 20 languages. For more details about this broker, see its broker profile on Traders Union.

For additional background, see our previous OKX update on Traders Union, where the broker assured users of stable platform access and ongoing market monitoring to assist clients during periods of industry volatility.

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