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OLO is bringing together operators from Kahala Brands, DiBella Subs, and Thompson Hospitality to provide an inside look at the mechanics behind effective loyalty programs.
The initiative will address how brands can boost repeat visits, increase customer lifetime value, and ensure that loyalty efforts are seamless across multiple channels. By leveraging the expertise of these industry leaders, the event aims to deliver actionable strategies for building successful loyalty ecosystems.
OLO has recently focused on advising restaurants to prevent friendly fraud, outlining operational approaches for operators. The company has also encouraged the launch of guest engagement and catering programs as restaurant traffic surges during major events. These efforts highlight OLO’s continued engagement with restaurant operators on strategic initiatives.