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Teladoc Health cautions that missed routine checkups among plan members are creating significant visibility gaps for health insurers.
The company argues that when preventive care is underutilized, early warning signs of health risks are easily overlooked, leading to wider care gaps and higher long-term costs. Teladoc Health calls on health plans to proactively close these gaps by encouraging members to engage with preventive services. Details on the impact and strategies for improvement were shared in the company’s recent update.
Teladoc Health recently presented new virtual care solutions aimed at improving outcomes for health plans at AHIP2026 in Las Vegas. The company earlier partnered with Walmart to provide customers nationwide with expanded virtual care access, according to a previous announcement. These initiatives reflect Teladoc’s ongoing focus on broadening engagement with routine and preventive care.