Banks should embrace blockchain for customer service, Don Tapscott argues

Banks should embrace blockchain for customer service, Don Tapscott argues
Banks should embrace blockchain technology

Don Tapscott emphasizes the importance of embracing technological change in the financial sector. He notes that banks, as leaders of previous paradigms, often struggle to adapt to new advancements such as blockchain.

Tapscott believes financial institutions should accept blockchain technology to better serve their customers, rather than resisting innovation.

Tapscott has previously highlighted efforts by industry leaders to educate the public about crypto. He pointed to a podcast discussion featuring two leading crypto educators. Tapscott urged his audience to tune in for the 30-minute session.

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