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A new Digital Banking Report from Vericast finds that 55% of marketers identify deposit growth as their top priority, whereas only 24% prioritize primary relationship conversion.
Jim Marous, publisher at The Financial Brand, stated that balance sheet results have taken precedence over the relationships that generate them.
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Earlier, Jim Marous reported that banks have moved digital platforms from supportive to core roles in facilitating customer transactions. He also noted that only 9% of financial marketers express strong confidence in marketing ROI, and 43% do not measure customer lifetime value, according to recent findings. These observations add further context to the current focus on deposit growth among marketers.