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But we saved everything 🙂.
Jim Marous, Jim Marous, observed that some young adults may see Venmo as their main financial institution, even when their checking account is with a different company. Marous shared that for his 28-year-old son, Venmo is likely viewed this way since it is the platform he primarily uses for making payments.
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Marous previously reported that only 9% of financial marketers are very confident in their marketing ROI, with 43% not measuring customer lifetime value, according to a recent survey he covered. In a separate report, he noted that 55% of marketers place deposit growth as their top priority, compared to just 24% focusing on relationship conversion in digital banking efforts. These findings reflect how marketing priorities and measurement strategies remain a challenge within the sector.