Software, Technology, and Customer Solutions by Freshworks
Freshworks stock drops 5.95 percent as FreshworksInc spotlights McLaren F1 data operations
Freshworks reported that the McLaren Mastercard Formula 1 Team’s IT team builds a network on-site from scratch at every race weekend and transmits data back to headquarters.The tweet said this ...
Freshworks stock under pressure after strong gains, nears key resistance at $10.54
Freshworks will host an event on June 4 focused on moving from AI pilots to real operational impact.IT leaders from New Balance, A+E Networks, and Ashley Furniture will participate. Anthropic will ...
Freshworks stock drops 6.36% as FreshworksInc promotes AI-driven IT summit
Freshworks will host the Refresh Virtual Summit on June 4, bringing together IT leaders to explore modern approaches in the sector.Attendees will see live demos, roadmap sneak peeks, and insights ...
Freshworks ranks Freshservice among top 10 IT asset management platforms
Freshworks announced that Freshservice has been named one of the top 10 IT asset management platforms in 2026. The company addresses the growing challenges faced by mid-market IT teams, including ...
Freshworks earns major IT asset management accolade for Freshservice
Freshworks has been recognized for its Freshservice product, which was named one of the top 10 IT asset management platforms in 2026 by Inventiva India. The company positions Freshservice as a ...
Freshworks CEO warns SaaS sector faces broad disruption as AI transforms software industry
Freshworks CEO Dennis Woodside warns that the software as a service (SaaS) sector is facing sweeping change as artificial intelligence impacts the industry. In an interview with Brian Sozzi from ...
Global teams rally for Give to Gain on International Women Day, Freshworks asserts
Freshworks teams worldwide gathered to support International Women Day under the Give to Gain theme. The company encouraged investment in personal growth and teamwork, highlighting the ...
Freshworks analyzes corporate software inefficiencies costing 7 revenue
Freshworks sheds light on the growing issue of corporate inefficiencies and their financial impact. According to the company, complexity within organizations is leading to substantial losses. In ...
Freshworks enhances Souled Store customer service with Freshdesk integration
Freshworks has announced the integration of its Freshdesk platform into The Souled Store's customer service system. This enhancement aims to provide support that can scale without losing the ...
Freshworks momentum driven by AI adoption and upmarket growth
Freshworks is capitalizing on an exceptional past year to build momentum into the upcoming one. The company is focusing on upmarket growth, increasing AI adoption across its platform, and ...
Freshworks emphasizes digital skills for AI in healthcare
AI cannot transform healthcare on its own; it requires a digitally ready workforce. This crucial insight is shared by Tony Davies from Portsmouth Hospitals University NHS Trust, highlighting the ...
Freshworks unveils 2026 service desk blueprint for AI-driven efficiency
Freshworks has launched its 2026 Service Desk Blueprint, aiming to transform traditional IT operations. The new report challenges the conventional tiered L1-L2-L3 support model, advocating for ...
Freshworks pushes for AI usage shift by 2026
Freshworks emphasizes the need for a shift in how AI is applied in the workplace by 2026. The company suggests that current complexities in work environments are not due to AI itself but rather ...
Freshworks AI tool Freddy Copilot enhances Vermeer operations
Freshworks has introduced an AI-powered tool called Freddy Copilot to enhance the efficiency of Vermeer's team operations. The tool, by automating various manual tasks, allows agents to focus more ...
Freshworks drives AI deployment with strategic framework
Freshworks introduces a strategic framework for AI deployment emphasizing business transformation. The new approach consists of five key steps, as outlined by Laks Srinivisan from the RoAI ...
Freshworks urges companies to halve meetings
Freshworks advocates a reduction in organizational meetings in 2026, following the guidance of experts Leidy Klotz and Bob Sutton. These experts propose the 'rule of halves' to spark a more ...
Freshworks assists Marvel with Freshservice for streamlined operations
Freshworks has partnered with Marvel to enhance operational efficiency through its service tool Freshservice. This collaboration aims to deliver enterprise value while avoiding the typical ...
Freshworks celebrates McLaren F1 team's first championship
Freshworks, a well-known provider of innovative software solutions, has extended its congratulations to Lando Norris and the McLaren F1 Team on their first championship win. This achievement marks ...
Freshworks wins AWS Marketplace Partner of the Year APJ 2025 driving AI innovation
Freshworks has been awarded the prestigious AWS Marketplace Partner of the Year for the Asia-Pacific and Japan (APJ) region in 2025. This accolade underscores the company's dedication to advancing ...
Freshworks warns of complexity costs slowing growth
Freshworks highlights a critical issue in business operations: complexity is a costly impediment to growth. According to Freshworks, each dollar expended on managing complexity detracts from ...
Freshworks accelerates problem-solving with simplified software
Freshworks, a leader in customer engagement software, promotes its new approach to resolving customer issues quickly and efficiently. The company emphasizes the speed and simplicity offered by its ...
