Item: Bilaxy
Rating: 5.75
Author: Ivan Andriyenko

Coins 128
Fees 7 /10
User Reviews 5.9 /10
Regulation 4.5 /10

5.8 /10

Moderate risk

Bilaxy User Reviews 5.9
Commissions and Fees 7.0
Regulation and Safety 4.5
Deposit and Withdrawal 2.5
Markets and Tradable Assets 3.0
Customer Support 4.6

How we tested Bilaxy

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

Very simple and convenient trading terminal (this is also true for its mobile application);
Bitcoin, hundreds of the most popular and demanded altcoins and coins are traded on the exchange;
no restrictions on trading strategies, no minimum deposit, no withdrawal limits;
low fixed commissions, which can be further reduced due to rebates from the Traders Union;
BIA exchange token has large trading volumes and can be used to gain trading advantages;
advantageous referral program, through which you can receive up to 40% of the commissions of invited users.

there are no investment solutions or passive earnings options on the exchange, except for the referral program;
the exchange does not provide demo accounts or training guides;
there is no call center for prompt communication with technical support.

The Bilaxy exchange is a cryptocurrency trading service. You can trade Bitcoin, Ethereum, Litecoin, FXT Token, DRK Chain, Moonpot (BEP20), as well as over 300 altcoins and tokens on the platform. There are no fiat funds, only crypto-to-crypto pairs. They use the TradingView desktop trading terminal and an application for mobile trading based on the TradingView model. The app comes in versions for iOS and Android. There are no investment solutions, demo accounts, or training. There is no minimum deposit, and registration and verification are standard. Of the additional earning options, there is only a one-level referral program. Fixed commissions are 0.2% for taker and maker. However, if an exchange token (BIA) is used to pay off the commission, the commission is reduced to 0.1%.

TU Expert Verdict

Bilaxy demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

Bilaxy is a cryptocurrency exchange offering crypto-to-crypto spot pairs across 128 supported coins, including Bitcoin and Ethereum. It provides desktop access through TradingView and mobile apps for iOS and Android. Maker and taker fees are 0.15%, with a reduction to 0.1% when fees are paid using the BIA token.

However, a notable drawback is that Bilaxy is not regulated by any government authority. The exchange also lacks a demo account and training materials, charges withdrawal fees, and does not support bank cards or P2P funding; phone support is unavailable, and access is restricted in the U.S. Bilaxy may suit crypto users comfortable with an unregulated exchange, while users prioritizing oversight or fiat payment methods may prefer another platform.

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Bilaxy User Reviews

Score:

5.9 /10

21 total

5-star

5%
4-star

14%
3-star

67%
2-star

0%
1-star

14%

I've been trading for three years, so the lack of a demo account and training material in Bilaxy doesn't bother me personally - I passed that stage a long time ago. But objectively, it's a big disadvantage for beginners. Entry without preparation can be brutal, especially if a person is just beginning to understand the logic of crypto-currencies and the platform. But the choice of assets is simply impressive. The exchange trades bitcoin, hundreds of popular altcoins and a wide variety of coins, from the oldest to the newest. It's one of the most powerful assortments I've ever worked with. There's plenty to experiment with, and it's easy to build a portfolio to suit all goals and strategies. If you're not a beginner and know how to trade, the platform will give you everything you need.

Je trade depuis trois ans, donc l'absence de compte de démonstration et de matériel de formation dans Bilaxy ne me dérange pas personnellement - j'ai passé cette étape il y a longtemps. Mais objectivement, c'est un gros inconvénient pour les débutants. L'entrée sans préparation peut être brutale, en particulier si une personne commence tout juste à comprendre la logique des crypto-monnaies et de la plateforme.
Mais le choix des actifs est tout simplement impressionnant. La bourse négocie des bitcoins, des centaines d'altcoins populaires et une grande variété de pièces, des plus anciennes aux plus récentes. C'est l'un des assortiments les plus puissants avec lequel j'ai travaillé. Il y a beaucoup à expérimenter et il est facile de construire un portefeuille adapté à tous les objectifs et à toutes les stratégies.
Si vous n'êtes pas un débutant et que vous savez comment trader, la plateforme vous donnera tout ce dont vous avez besoin.

What I immediately liked about the bilaxy platform was the exchange terminal. It's really simple, convenient and very practical. Everything you need is at your fingertips, there are no useless buttons or confusing menus. The interface is understandable even for those who aren't particularly adept at technical nuances. I'd particularly like to highlight how well the mobile app works. I often use it on the move - the functionality is almost the same as the web version, but it's fast and stable. There are no problems, execution is instantaneous and the interface is perfectly adapted to the phone screen. This makes trading really comfortable, even from a laptop or phone, but it's important to understand that the exchange focuses on trading and active trading.

Ce qui m'a tout de suite plu sur la plateforme bilaxy, c'est le terminal d'échange. Il est vraiment simple, commode et très pratique. Tout ce dont vous avez besoin est à portée de main, il n'y a pas de boutons inutiles ou de menus déroutants. L'interface est compréhensible même pour ceux qui ne sont pas particulièrement doués pour les nuances techniques.
Je tiens tout particulièrement à souligner la qualité du fonctionnement de l'application mobile. Je l'utilise souvent en déplacement - les fonctionnalités sont presque les mêmes que celles de la version web, mais elles sont rapides et stables. Il n'y a pas de problème, l'exécution est instantanée et l'interface est parfaitement adaptée à l'écran du téléphone. Cela rend le trading vraiment confortable, même à partir d'un ordinateur portable ou d'un téléphone.
Mais il est important de comprendre que la bourse se concentre sur l'échange et la négociation active.

The terms and conditions of the Bilaxy crypto-currency trading company are really nice: no restrictions on trading strategies, no minimum deposit, and the best part is that there are no withdrawal limits. You can easily work at your own pace, without pressure or rigid limits. This is rare, and for me personally, such freedoms are a real boon. Everything works seamlessly, and you get the impression that you're really being given the opportunity to earn money. Unfortunately, the first good impression is somewhat spoiled by the absence of a call center. When you have an urgent question or situation, you can't contact support quickly - you can only write via the form or wait for an e-mail response. Of course, answers do arrive, but not as quickly as we'd like.

Les conditions de la société de trading de crypto-monnaies Bilaxy sont vraiment agréables : pas de restrictions sur les stratégies de trading, pas de dépôt minimum, et la meilleure partie est qu'il n'y a pas de limites de retrait. Vous pouvez facilement travailler à votre propre rythme, sans pression ni limites rigides. C'est rare, et pour moi personnellement, de telles libertés sont une véritable aubaine. Tout fonctionne de manière transparente et vous avez l'impression qu'on vous donne vraiment la possibilité de gagner de l'argent.
Malheureusement, la première bonne impression est un peu gâchée par l'absence d'un centre d'appel. Lorsque vous avez une question ou une situation urgente, vous ne pouvez pas contacter l'assistance rapidement - vous ne pouvez qu'écrire via le formulaire ou attendre une réponse par courrier électronique. Bien sûr, les réponses arrivent, mais pas aussi rapidement que nous le souhaiterions.

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Bilaxy Commissions and Fees

Score:

7 /10

Bilaxy received a 7/10 score for its trading fees. While Bilaxy is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

Spot fee below industry average
No deposit fee

Withdrawal fee may be applied
P2P fee applied

What are Bilaxy trading fees?

We analyzed Bilaxy’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

Bilaxy trading fees vs competitors

	Bilaxy	Nexus Trade	CoinMetro	Industry average Based on the evaluation of over 100 leading crypto exchanges
Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders.	0.15	0.22	0.1	0.15
Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price.	0.15	0.22	0.2	0.194

What are Bilaxy deposit and withdrawal fees?

Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1.	0
Withdrawal fee, %	0.0007 BTC 0.01 ETH

Does Bilaxy offer P2P trading?

No, Bilaxy does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

Regulation and Safety

Score:

4.5 /10

Bilaxy received a score of 4.5/10, indicating a low level of security and regulatory compliance. This suggests that the platform may lack essential protections, and users should exercise extreme caution.

Cold wallet storage
2FA

No facial recognition
Not U.S regulated

We also compared Bilaxy against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

Bilaxy Security Factors
	Bilaxy	OKX	Coinbase
Tier-1 regulation	No	No	Yes
Government-regulated	No	Yes	Yes
Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.	No	Yes	Yes
2FA	Yes	Yes	Yes
Facial recognition	No	Yes	No
Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.	Yes	Yes	Yes
Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.	Yes	No	Yes

Is Bilaxy a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

Bilaxy is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Bilaxy is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.

Is verification (KYC) mandatory at Bilaxy?

Yes, KYC verification is mandatory at Bilaxy. You will need to complete the verification process before you can open an account and access the platform's full range of services.

Is Bilaxy available in the USA?

Bilaxy is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.

You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .

Deposit and Withdrawal

Score:

2.5 /10

Bilaxy received a 2.5/10 rating for its deposit and withdrawal services. Bilaxy offers limited funding options and may charge fees, which could be inconvenient for many users.

Many cryptocurrencies for deposits and withdrawals
No deposit fees

No PayPal option
Withdrawal fee applies

Deposit and withdrawal options

Bilaxy supports the following deposit and withdrawal options: Crypto.

Bilaxy Deposit and withdrawal options vs competitors

	Bilaxy	OKX	Coinbase
Bank transfers	No	No	Yes
Bank card	No	Yes	Yes
Crypto	Yes	Yes	Yes
PayPal	No	No	Yes

What is Bilaxy minimum deposit?

The minimum deposit at Bilaxy is 1 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

Bilaxy minimum deposit vs competitors

	Bilaxy	OKX	Coinbase
Minimum deposit, USD or USDT	1	10	10
Minimum deposit, BTC	1	5	1
Minimum trade amount, USD/USDT	1	1	2

Does Bilaxy support fiat money?

Bilaxy supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.

Supported Coins & Markets

Score:

3 /10

Bilaxy received a score of 3/10 in this category, indicating a modest offering of assets and markets. While Bilaxy covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

Staking available
Fiat currencies supported

No tokenized stocks or real-world assets
Yield farming not available

Bilaxy supported coins and markets vs competitors

We compared Bilaxy with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

	Bilaxy	OKX	Coinbase
Supported coins	128	600+	400+
Futures/Perpetual contracts	No	Yes	Yes
Options	No	Yes	No
NFTs	No	Yes	Yes
Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.	No	Yes	Yes
TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.	No	Yes	Yes
Prediction Markets Markets where users trade contracts based on the outcomes of future events.	No	No	No
Other Assets	No	No	Pre-IPO

Bilaxy passive income options vs competitors

We also compared Bilaxy with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

	Bilaxy	OKX	Coinbase
Staking	Yes	Yes	Yes
Yield farming	No	Yes	Yes
Copy trading	No	Yes	No

Customer Support

Score:

4.6 /10

Bilaxy provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.

During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.

Comprehensive help center available
Live chat support available
24/7 customer support available

Email support unavailable
Phone support unavailable

Bilaxy Support Channels vs Competitors

	Bilaxy	OKX	Coinbase
Live Chat	Yes	No	Yes
Email Support	No	No	No
Phone Support	No	No	No
Ticket System	Yes	Yes	Yes
24/7 Support	Yes	Yes	Yes
Help Center / FAQ	Yes	Yes	Yes
Multilingual Support	Yes	No	Yes

Contacts
Foundation date	2018
Registration address	Hong Kong
Official site	https://bilaxy.com/
Contacts	support@bilaxy.com

Best Bilaxy Alternatives

OKX

8.5 /10

Spot Fees

0.08%

Coins

600+

Coinbase

7.8 /10

Spot Fees

0.5%

Coins

400+

Crypto.com

7.8 /10

Spot Fees

0.25%

Coins

400+

Cryptohopper

7.8 /10

Spot Fees

Coins

1000

BTCC

7.6 /10

Spot Fees

0.2%

Coins

399

FAQs

What do user reviews and feedback say about Bilaxy overall?

Bilaxy has a user satisfaction score of 5.9/10 based on 21 reviews, indicating a mixed overall impression. According to user reviews, most ratings are in the mid-range, with 67% of users giving 3-star reviews, while 5% gave 5 stars and 14% gave 1 star.

How do Bilaxy user reviews and comments reflect its customer support quality?

User testing indicates that Bilaxy’s customer support has noticeable weaknesses in responsiveness and communication quality. Delays in replies are common, assistance may lack depth, and traders who rely heavily on support could experience inconvenience.

What markets and tradable assets are available on Bilaxy?

Bilaxy offers a limited selection of trading assets compared to the market average, and the total number of supported assets is not specified in the section. The platform supports crypto trading but does not offer options, and it provides access to staking and fiat, while indicating disadvantages related to coins_supported and tokenized_assets.

How does Bilaxy compare in terms of investment options for non-active traders?

For users who prefer not to engage in active trading, Bilaxy does not offer copy trading according to the section. Other potential investment products for passive or less active traders are not described, so the full range of such options is not specified in the review.

What feedback is available on Bilaxy’s customer support responsiveness?

The customer support at Bilaxy has a safety score of 4.6/10, and testing found response speed to be below expectations. The section notes that resolving issues may require repeated contact and that the depth of assistance can be limited, which may be inconvenient for traders who depend on timely support.