Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
ZFX Pros & Cons
- Execution of trades without going through a dealing center and liquidity from major financial institutions.
- Regulation by the FCA (UK) and the FSA (Seychelles).
- Mini Trading Account with a minimum deal size of 0.1 lot and deposit from $50.
- A humongous array of accounts for retail and professional clients.
- Tighter spreads (from 0.2 pips) on ECN accounts.
- Ability to trade over 100 assets, including Forex, stock indices, commodities (precious metals and crude oil), and stocks.
- High leverage (up to 1:500) on standard and ECN accounts.
- Lack of a web-based trading platform.
- Hefty $1,000 deposit for retail traders on ECN accounts.
- The maximum number of open positions in Standard and ECN accounts is limited and cannot exceed 200.
The ZFX is an NDD, STP, and ECN broker headquartered in London. It has been providing online FX and CFD trading services since 2016. It is regulated by the British FCA (768451) and Seychelles supervisory authority FSA (SD027). Traders from Europe, Asia, and Africa can trade currency pairs, indices, stocks, and commodities on the ZFX platform. The broker is part of the Zeal Group of fintech companies specializing in liquidity solutions for regulated markets in major regions of the world.
TU Expert Verdict
ZFX demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Brokers Traders Prefer
ZFX User Reviews
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5-star
4%
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4-star
12%
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3-star
21%
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2-star
35%
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1-star
28%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria9 /10The trading and non-trading commissions of ZFX have been analyzed and rated as having Low fees, with a fees score of 9/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of ZFX with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, ZFX’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
ZFX Standard spreads ZFX OANDA FOREX.com EUR/USD min, pips 0.8 0.1 0.7 EUR/USD max, pips 1.5 0.5 1.2 GPB/USD min, pips 0.9 0.1 0.9 GPB/USD max, pips 1.6 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
ZFX RAW/ECN spreads ZFX OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 2 3.5 5 EUR/USD avg spread 0.2 0.15 0.2 GBP/USD avg spread 0.2 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with ZFX. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
ZFX Non-Trading Fees ZFX OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is ZFX Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria8.7 /10ZFX has a safety score of 8.7/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record of less than 8 years
ZFX Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level FCA UK
Full Name Financial Conduct Authority Country of regulation United Kingdom Investor Protection Fund Up to £85,000 Regulation Level Tier-1 FSA (Seychelles)
Full Name Financial Services Authority of Seychelles Country of regulation Seychelles Investor Protection Fund No specific fund Regulation Level Tier-3 ZFX Security Factors Foundation date 2019 Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.7 /10ZFX offers the following account options: Demo, Standard, ECN/Raw spread, Cent, Managed.
ZFX covers the core account types, making it convenient for traders with different preferences and strategies.
- Demo account
- Low minimum deposit
- Standard account with balanced trading conditions
- No VIP account option
- No Swap Free account
ZFX account types vs top competitors ZFX Broker Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent YesNoNoMicro NoNoYesSwap Free NoNoYesVIP NoNoNoManaged YesNoNoZFX accounts trading conditions
This broker offers four types of accounts that differ in deposit size, maximum leverage, and spread. To trade on any of the accounts, the MetaTrader 4 terminal integrated with ZFX is used. Mini, Standard, and ECN accounts can be opened at the division regulated by the Financial Services Authority of Seychelles. Professional Accounts are handled by the UK branch, which operates under the supervision of the FCA.
Account types:
Account Type Description Mini Trading Account This is for novice traders. To open it you need to deposit not less than 50 USD. The trading leverage is 1:2,000. The excessive leverage allows a client with a small deposit to open a few positions with a big lot at the same time. The stop-out level is 20% and spreads are from 1.5 points. Standard STP Trading Account This is the most popular account and is suitable for more experienced clients. Maximum leverage is 1:500, spreads start from 1.3 pips, and stop-outs are 30%. The minimum deposit is 200 USD. ECN Trading Account This account uses an electronic communications network for trading and access to the Forex market is carried out without the participation of the broker. On this account, the spread starts from 0.2 pips, but additional commissions may be charged for the lot size. A requirement for the deposit is 1,000 USD. The stop-out level is 50%. Professional Account An ECN account for professional trading requires a minimum deposit of 10,000 USD. Spreads are floating and start from 0.2 pip. Leverage is up to 1:100 when trading currency pairs. Demo Accounts are available on both desktop and mobile terminals.
ZFX is a broker that offers services to different types of clients. At the same time, accounts for retail traders are serviced by the division with offshore registration. Only the products regulated by the FCA division are available to professional clients.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6 /10ZFX received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
ZFX provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Minimum deposit below industry average
- Bank card deposits and withdrawals
- USDT (Tether) supported
- Bitcoin (BTC) accepted
- Wise not supported
- Limited deposit and withdrawal flexibility, leading to higher costs
- BTC not available as a base account currency
What are ZFX deposit and withdrawal options?
ZFX provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT.
ZFX Deposit and Withdrawal Methods vs Competitors ZFX Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are ZFX base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. ZFX supports the following base account currencies: USD.
What are ZFX's minimum deposit and withdrawal amounts?
The minimum deposit on ZFX is $50, while the minimum withdrawal amount is $10. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact ZFX’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria5.5 /10ZFX offers a limited selection of trading assets compared to the market average. The platform supports 100 assets in total, including 40 Forex pairs.
- 40 supported currency pairs
- Indices trading
- Copy trading platform
- Bonds not available
- Crypto trading not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by ZFX with its competitors, making it easier for you to find the perfect fit.
ZFX Broker Plus500 OANDA Currency pairs 40 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 100 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. NoYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products ZFX offers for beginner traders and investors who prefer not to engage in active trading.
ZFX Broker Plus500 OANDA Bonds NoNoYesETFs NoYesNoCopy trading YesNoYesPAMM investing YesNoNoManaged accounts YesNoNo -
Trading Account Opening
Score:We evaluated Trading Account Opening at ZFX by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10We successfully registered an account with ZFX in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at ZFX is $50. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fully online account opening process
- Low minimum deposit requirement
- Registration process may take longer than expected
- Account approval may require extra time depending on the documentation.
ZFX account opening ZFX Broker Plus500 OANDA Online Registration YesYesYesMinimum deposit $50 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 20 10 KYC time (days) 2 3 3 Is ZFX available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
There are several steps to register as a ZFX customer. Follow the instructions below:
Visit the official ZFX website and at the top of any of its pages, click the “Open an account” button.
In the registration form that opens, enter your personal information, email address, phone code of your country of residence, and mobile number. Next, devise a strong password.
Then go to your personal account and click MyZFX and provide your email address and password.
The following functions are available to the owner of a ZFX personal account:
- Account opening.
- Depositing and withdrawing funds.
These functions are all possible from the trader’s personal account:
- Fund management such as payment operations and account management.
- Trading such as balance inquiry, equity, and placing leverage on open accounts.
- Request a different leverage level, and access to open live, and demo accounts.
- Referred client data such as information on the number of attracted clients, their trading volumes, the amount of available and previously withdrawn bonuses.
- Reports such as the history of all deposits and withdrawals, open and closed orders for a selected period, and changes in leverage.
- Personal Information — edit personal data, details of your verification.
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Customer Support
Score:We evaluated Customer Support at ZFX by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria4.2 /10The broker’s customer support shows noticeable weaknesses in responsiveness or communication quality. Delays in replies are common, and resolution may require repeated contact.
In TU testing, response speed was below expectations, and assistance was limited in depth. Traders who rely heavily on support may experience inconvenience.
InformationThe UK branch answers questions from Monday to Friday from 09:00 to 18:00 (UK time). Retail traders serviced by the Seychelles office have 24-hour support available any day of the week.
- Retail traders are serviced 24/7
- Online chat is available in 8 languages
- Only professional clients can contact the broker by phone
- Call-back orders are not possible
The list of available channels of communication with broker representatives depends on the client's status and the selected unit. They are:
- professional clients can use phone and email to contact them;
- retail traders can use online chat, request by email directly or through the ready-made contact form in the Contact us section.
Company representatives answer unregistered users' questions via chat, phone, email, as well as via the messenger services of Facebook, Instagram, Twitter, or LinkedIn.
Contacts Foundation date 2019 Registration address 4 Lombard Street, London, EC3V 9HD Regulation FCA, FSA Official site https://www.zfx.co.uk/ Contacts support@zfx.co.uk
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FAQs
How do experts assess ZFX’s regulation and overall safety level?
ZFX has a safety score of 8.7/10, which corresponds to a high security level in the reviewed methodology. It is regulated by the FCA in the UK (Tier-1, with an investor protection fund up to £85,000) and by the FSA in Seychelles (Tier-3, with no specific investor protection fund), and it offers negative balance protection and KYC verification. The broker’s track record is under 8 years, as it was founded in 2019, which is noted as a relative disadvantage compared with longer-established firms.
What do reviews say about ZFX trading commissions and non-trading fees?
The review rates ZFX’s overall fee level as low, giving it a fees score of 9/10. Standard account spreads on EUR/USD typically range from 0.8 to 1.5 pips and on GBP/USD from 0.9 to 1.6 pips, while RAW/ECN accounts have an average 0.2-pip spread on both pairs plus a $2 per-lot commission. Non-trading fees are described as minimal, with no deposit, withdrawal, or inactivity fees specified for ZFX in the section.
What do user reviews and feedback indicate about overall satisfaction with ZFX?
The user satisfaction score for ZFX is 4.6/10 based on 57 reviews, with the majority of ratings being 2-star and 1-star. Only a small share of users left 4-star or 5-star ratings, so the overall tone of the feedback is mostly negative. According to user reviews, this distribution suggests that many clients report dissatisfaction in their experiences.
How are ZFX deposit and withdrawal methods and limits described in the review?
The review states that ZFX offers a basic but sufficient range of funding methods, including bank cards, bank wire, Skrill, Neteller, BTC, and USDT, with no withdrawal fee and a low minimum withdrawal requirement. The only base account currency mentioned is USD, and some options like Wise and BTC as a base currency are not available. The minimum deposit is reported as $50 and the minimum withdrawal as $10, though the review notes these may vary by account type and payment method.
What do reviews say about ZFX customer support availability and communication channels?
The review gives ZFX customer support a safety score of 4.2/10, noting delays in responses and limited depth of assistance, which may inconvenience traders who rely heavily on support. Retail traders are said to have 24/7 service via the Seychelles office and can use online chat, email, and a contact form, while only professional clients can contact the broker by phone. Company representatives also respond to unregistered users via chat, phone, email, and social media messengers, but call-back requests are not available.
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