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The future of technology is evolving beyond traditional applications, according to Dharmesh Shah.
Shah aligns with Airbnb CEO Brian Chesky in forecasting a move away from app-centric user experiences toward intelligent agents. He clarifies that this shift does not necessarily rely exclusively on text-based or chat-style interfaces, suggesting instead a broader transition to digital agents that act on users’ behalf in a variety of contexts.
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Shah has previously commented on the impact of artificial intelligence at major technology firms. He highlighted how AI at Stripe is driving renewed attention to developer priorities in a recent discussion. Shah also expressed support for HubSpot CPTO Duncan Lennox following a new product-focused post at HubSpot.