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The future of technology is evolving beyond traditional applications, according to Dharmesh Shah.
Shah aligns with Airbnb CEO Brian Chesky in forecasting a move away from app-centric user experiences toward intelligent agents. He clarifies that this shift does not necessarily rely exclusively on text-based or chat-style interfaces, suggesting instead a broader transition to digital agents that act on users’ behalf in a variety of contexts.
Shah has previously commented on the impact of artificial intelligence at major technology firms. He highlighted how AI at Stripe is driving renewed attention to developer priorities in a recent discussion. Shah also expressed support for HubSpot CPTO Duncan Lennox following a new product-focused post at HubSpot.