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Blend Labs, Inc. announced that its Autopilot feature has reached a milestone, now activated by 50 lenders.
The company revealed Autopilot can now access API-uploaded documents and utilize them for cross-document analysis, allowing the system to flag inconsistencies that might go undetected in individual files. In addition, borrower chat functionality has been enhanced, signaling ongoing improvements to the platform’s automation capabilities.
Blend Labs has previously called attention to the risk of lost members resulting from unfinished loan applications in a message to credit unions. The company has also cautioned that prioritizing "innovation theater" could distract leaders from real member needs, according to a past advisory. These earlier positions frame Blend’s focus on enhancing automation and loan processing efficiency.