Leaders who balance expectations and care achieve stronger results, Franklin Covey states

Leaders who balance expectations and care achieve stronger results, Franklin Covey states
Franklin Covey on effective leadership

Franklin Covey CEO Paul Walker advocates for leadership that combines high expectations with high levels of care to build the most effective teams.

In an interview with Fast Company, Walker asserts that leaders who focus exclusively on results or empathy often miss the opportunity to unlock their teams' true potential. By integrating both high standards and genuine personal care, executives can create a culture that drives superior performance and engagement.

Walker has previously highlighted the need for leaders to maintain discipline under pressure, emphasizing focus on priorities and execution when facing resource constraints in a statement to company leaders. Earlier, Franklin Covey outlined execution strategies that translate organizational intentions into measurable outcomes in a partnership with Goodwill Kentucky. These initiatives align with Walker’s current emphasis on combining performance expectations with personal care.

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