AI-driven retail tax models gain traction as Vertex, Inc. targets decentralized system limits

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Artem Shendetskii

02.06.2026

AI-driven retail tax models gain traction as Vertex, Inc. targets decentralized system limits — Vertex, Inc. flags tax tech risks

Vertex, Inc. is alerting retailers that manual and decentralized product categorization models break down as SKU volumes rise, threatening the reliability of tax outcomes.

Lavanya Gundamaraju, vice president of product management for AI solutions at Vertex, Inc., stresses that scalable, technology-driven approaches are essential to address complexity and compliance in retail tax processes. The company encourages businesses to evaluate automated solutions that address the limitations of manual methods.

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Vertex has expanded its corporate agenda in recent months. The company introduced its Pride Forward initiative for Pride Month, focusing on workplace inclusion and community engagement. Vertex also presented risk reduction strategies for business transformation during SAP Sapphire Madrid in May. These company-led initiatives come as Vertex continues to address compliance challenges in the retail sector.

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