ISG urges utilities to tackle governance and data challenges in SAP modernization

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20.06.2026

ISG urges utilities to tackle governance and data challenges in SAP modernization — ISG pushes utilities on SAP reform

ISG urges the utilities sector to prioritize governance, operating model change, data readiness and executive decision-making in SAP modernization projects. Many industry leaders currently frame SAP upgrades as primarily technical undertakings.

The advisory group argues that overlooking these organizational dimensions can lead to major project setbacks. As utilities face increasing demand for digital transformation, ISG warns that true success relies on readiness well beyond software implementation.

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ISG has previously called on enterprises to prepare for new commerce models powered by artificial intelligence and agentic solutions, according to an earlier note on agentic commerce in retail technology. The advisory group has also warned that the pace of AI transformation demands business leaders adopt broader perspectives than traditionally seen, as detailed in a report on AI-related leadership challenges. These statements highlight ISG’s focus on organizational readiness for technology-driven change.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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