Technology research and advisory services by ISG
ISG spotlights global momentum in artificial intelligence transformation amid FIFA World Cup
While attention is on the FIFA World Cup, ISG notes a simultaneous global shift toward artificial intelligence and digital transformation. The company draws a parallel between the excitement of ...
ISG calls attention to hidden risks in AI system failures
ISG warns that artificial intelligence failures rarely manifest with clear advance warnings. The company urges organizations to pay closer attention to the subtle risks posed by AI technologies, ...
ISG urges oil and gas leaders to focus on consistent IT strategy as price volatility endures
Oil price fluctuations continue to create uncertainty within the oil and gas industry, but ISG stresses that the real challenge is how long existing market conditions will persist rather than the ...
AI transformation readiness lacking at 67 percent of enterprises, ISG warns
A new analysis from ISG reveals that 67 percent of organizations are not adequately prepared for the demands of AI transformation. While ambitions to build autonomous enterprises remain strong, ...
ISG releases on demand recording for 2Q26 ISG Index call
ISG has made the recording of its 2Q26 ISG Index call available for on demand viewing. The webcast provides insights into recent trends covered by the ISG Index, which tracks developments and ...
AI transformation reshapes workforce dynamics, ISG argues
ISG maintains that artificial intelligence is not eliminating human roles but is fundamentally changing the nature of work itself. According to ISG, the ongoing evolution in AI technology is ...
ISG to address investor scrutiny of AI, growth models ahead of global technology industry update
Investors are intensifying scrutiny of artificial intelligence, growth prospects, and delivery models, according to ISG. The firm is inviting market participants to join its 2Q26 ISGIndex call ...
Sourcing approaches adapt fast as AI impacts managed services, ISG reports
Artificial intelligence is increasingly influencing how organizations source their IT services. According to ISG, recent data points to significant changes in managed services and sourcing ...
ISG urges companies to question AI assumptions as digital transformation accelerates
ISG calls on organizations to critically examine foundational questions before embarking on AI-driven transformations. The company suggests that understanding what to truly believe about ...
AI adoption to reshape BPO landscape, ISG projects
ISG unveils insights from its 2026 State of BPO Report, pointing to a significant transformation in the business process outsourcing industry as artificial intelligence adoption accelerates. The ...
ISG urges utilities to tackle governance and data challenges in SAP modernization
ISG urges the utilities sector to prioritize governance, operating model change, data readiness and executive decision-making in SAP modernization projects. Many industry leaders currently frame ...
Rapid AI transformation demands multidimensional leadership, ISG warns
The AI sector is advancing faster than many companies are prepared for, according to a new message from ISG. Steve Hall, a leader at the advisory firm, advocates for executives to look beyond ...
ISG unveils AI Impact Summit in London set for September 9 to 10
ISG has announced the AI Impact Summit, to be held at Park Plaza Victoria in London from September 9 to 10, 2026. The event aims to convene leaders and practitioners in artificial intelligence to ...
ISG spotlights agentic commerce as the next shift in enterprise retail technology
ISG announces that commerce is entering a new era, calling on enterprises to assess their readiness for the changes driven by artificial intelligence. The organization released a whitepaper ...
ISG: Revenue climbs while headcount holds steady in IT and business services market
Revenue growth in the IT and business services market is diverging from staffing levels, according to ISG. Headcount remains flat even as revenues push higher. This trend suggests that companies ...
ISG projects uncertainty ahead as pace of change accelerates
The accelerating pace of change is set to make the coming years increasingly unpredictable, according to ISG. The company urges organizations to prioritize adaptability as a core competency in ...
ISG hosts Jemy Jacob of Fresenius Medical Care at AI Impact Summit in Frankfurt
ISG is set to bring together artificial intelligence leaders at the AI Impact Summit, with Jemy Jacob, AI Lead for Product Development at Fresenius Medical Care, speaking at the event. Taking ...
ISG urges companies to rethink reliance on vendor scoring matrices
ISG challenges organizations to reassess the true impact of their vendor tiering strategies in driving governance. The consulting firm points out that many vendor management programs may be more ...
ISG earns fifth Great Place to Work certification in Australia
ISG has achieved its fifth certification as a Great Place to Work for its Australia operations. The recognition highlights the companys ongoing commitment to employee engagement and workplace ...
AI reshapes public services in EU but cannot replace human governance, ISG asserts
AI is driving significant changes in public administration across the European Union, according to ISG. The integration of artificial intelligence offers opportunities to enhance the efficiency ...
ISG: Utilities shift investment to reliability and affordability in new technology era
Utilities companies are moving into a new era where a focus on reliability and affordability is driving decisions in investment, operating models, and technology strategy. This transition is ...
