AI transformation readiness lacking at 67 percent of enterprises, ISG warns

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Anastasiia Chabaniuk

21.07.2026

AI transformation readiness lacking at 67 percent of enterprises, ISG warns — Most firms not ready for AI

A new analysis from ISG reveals that 67 percent of organizations are not adequately prepared for the demands of AI transformation.

While ambitions to build autonomous enterprises remain strong, companies continue to struggle with execution challenges. The findings highlight a growing gap between the strategic intent to adopt advanced AI technologies and the operational capacity to deliver. ISG calls attention to the urgent need for businesses to move beyond aspirational goals and prioritize actionable steps to bridge the readiness gap.

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ISG previously forecasted major change in business process outsourcing driven by AI and digital transformation in its 2026 State of BPO Report. In separate research, the firm stated that AI adoption is transforming workforce roles rather than replacing workers across industries, as detailed in recent findings. These analyses provide further context to the challenges organizations face as they pursue AI-driven initiatives.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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