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Virgin Atlantic Cargo adopts round the clock support with WNS partnership

Virgin Atlantic Cargo adopts round the clock support with WNS partnership
Virgin Atlantic Cargo goes 24/7

WNS has enabled Virgin Atlantic Cargo to implement a Follow the Sun operations model, offering continuous 24/7 support without time-zone limitations.

According to the company, this move allows Virgin Atlantic Cargo to keep its global operations moving uninterrupted, reflecting a shift toward non-stop service in the aviation sector. WNS, described as part of Capgemini in the announcement, provided the expertise to facilitate this business process transformation.

WNS has previously outlined five strategies for finance leaders to revamp operating models using AI-driven business services, as detailed in its recommendations for shifting from functional efficiency to business value. The company also showcased advances in AI-powered global business services alongside Capgemini at the SSOW 2026 summit, focusing on technology-driven transformation in corporate operations, according to summit coverage. These initiatives highlight WNS's continued emphasis on applying artificial intelligence to enhance business process efficiency.

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