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8X8 has announced the addition of Irish telecoms provider in2tel to its corporate family. in2tel will continue operating under its existing name, retaining its Irish team and maintaining independent operations within the group.
The update coincided with 8X8 serving as a Platinum Sponsor of the Irish CX Impact Awards 2026, highlighting its continued investment in the Irish customer experience and telecoms sector.
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The move comes as 8X8 continues to strengthen its leadership team, having recently named Jamie Snaddon as chief strategy officer and Nerea Gandarias as EMEA managing director, according to a prior announcement. The company has also demonstrated operational gains, with 8X8 and MotusDAF reporting that migrating 34 UK truck dealer sites to a single platform reduced abandoned calls from 20 percent to 5 percent, as detailed in a recent update. These steps reflect 8X8's ongoing efforts to expand its service capabilities and customer experience footprint.