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Artificial intelligence will create new value for companies that can scale its use cost-effectively, according to Robert F. Smith. In a recent post, Smith said the economics of inference is becoming a central factor in value creation as AI capabilities advance across industries. However, he emphasized the more difficult task is to deliver these AI solutions at enterprise scale, highlighting increasing technical and operational barriers to widespread adoption. The evolving 'agentic era' he references signals that organizations will need to solve both technical development and cost-efficiency to realize full AI benefits.
Smith has previously argued that control of data and workflow processes shapes a company’s position in AI innovation. Outside of technology, he has also marked significant cultural moments, noting Juneteenth's importance in U.S. history and building a more just future for Black Americans. His recent AI comments follow a pattern of engagement with organizational and societal issues.