Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- most popular cryptocurrencies and tokens are available for trading on the exchange;
- the pool of assets is constantly replenished, and a listing is available to users;
- the exchange is characterized by a large trading volume and high liquidity;
- commissions are lower than the market average and do not depend on the trading volume;
- TradingView browser is easy to use and intuitive;
- the exchange has an application for mobile trading for iOS and Android;
- the site is protected from DDoS attacks;
- funds are stored cold;
- support service works 24/7;
- the company has a blog that publishes news and analytics.
- the exchange does not offer investment solutions;
- there’s no call center, only tickets and email for communication;
- there are no demo accounts or on-site training for beginners.
The Bitkub crypto exchange offers an easy-to-use and functional service for exchanging and buying cryptocurrencies. Bitcoin (₿), Ethereum (Ξ), Tether (₮), Bitcoin Cash, Ripple, Cardano, and many other popular altcoins and tokens are available for trading on this exchange. Only Thai baht is represented from among fiat currencies. All the major deposit/withdrawal options, including e-wallets and bank accounts, are available here, plus KYC verification. The platform has low trading commissions — 0.25%, with no trading levels. There are no investment solutions on the platform. Additional (passive) earnings are possible by using a standard referral program with payouts of 20% of the referral fees.
TU Expert Verdict
Bitkub demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Bitkub User Reviews
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5-star
0%
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4-star
25%
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3-star
69%
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2-star
0%
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1-star
6%
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Bitkub Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.2 /10Bitkub received a 5.2/10 score for its trading fees. While Bitkub is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are Bitkub trading fees?
We analyzed Bitkub’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Bitkub trading fees vs competitors
Bitkub Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.25 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.25 0.22 0.2 0.194 What are Bitkub deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC Does Bitkub offer P2P trading?
No, Bitkub does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, Bitkub demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- Cold wallet storage
- No successful hacks history
- Government-regulated
- 2FA
- No facial recognition
- Not tier-1 regulated
- No investor protection fund
We also compared Bitkub against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Bitkub Security Factors Bitkub Coinbase Kraken Tier-1 regulation - YesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs Bitkub a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Bitkub is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
Bitkub is authorized or licensed in accordance with local regulations in the following regions: Thailand.
Is verification (KYC) mandatory at Bitkub?
Yes, KYC verification is mandatory at Bitkub. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Bitkub available in the USA?
Bitkub is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10Bitkub received a 4/10 rating for its deposit and withdrawal services. Bitkub offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No deposit fees
- No support for bank card payments
- Withdrawal fee applies
Deposit and withdrawal options
Bitkub supports the following deposit and withdrawal options: Bank transfers, Crypto.
Bitkub Deposit and withdrawal options vs competitors
Bitkub Coinbase Kraken Bank transfers YesYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is Bitkub minimum deposit?
The minimum deposit at Bitkub is 40-50000 THB USD/USDT or 50 THB BTC. The minimum trade size is 0 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Bitkub minimum deposit vs competitors
Bitkub Coinbase Kraken Minimum deposit, USD or USDT 40-50000 THB 10 10 Minimum deposit, BTC 50 THB 1 1 Minimum trade amount, USD/USDT 0 2 1 Does Bitkub support fiat money?
Bitkub supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.5 /10Bitkub received a score of 5/10 in this category, reflecting a solid selection of tradable assets and markets. Bitkub supports 124 cryptocurrencies and basic trading types, although some advanced features or asset diversity may be limited compared to leading exchanges.
- NFTs available
- Yield farming available
- Crypto copy trading available
- No tokenized stocks or real-world assets
- Prediction markets are not supported
Bitkub supported coins and markets vs competitors
We compared Bitkub with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Bitkub Coinbase Kraken Supported coins 124 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs YesYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO Bitkub passive income options vs competitors
We also compared Bitkub with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.8.5 /10Bitkub received a score of 8.5/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.
- Advanced charting with TradingView support
- Android app score 4.1
- Positive user feedback on the iOS app
- Advanced tools and automation with API
- No standalone desktop access
- No Face ID
- Advanced orders not available
Trading apps
Bitkub provides web and mobile apps for both Android and iOS users, with an average rating of 4 on the App Store and 4.1 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Bitkub platform is for mobile use.
Bitkub Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Bitkub offer a desktop app?
No, Bitkub does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Bitkub offer advanced charting with TradingView integration?
Yes, Bitkub offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at Bitkub based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria4 /10Bitkub provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- 24/7 customer support available
- Comprehensive help center available
- Phone support available
- Limited language support
- Email support unavailable
Bitkub Support Channels vs Competitors
Bitkub Coinbase Kraken Live Chat YesYesYesEmail Support NoNoNoPhone Support YesNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoYesYesContacts Foundation date 2018 Registration address 2525, FYI Center, Tower 2, 11th floor, Unit 2/1101-2/1107, Rama 4 Road, Klongtoei Sub-district, Klongtoei District, Bangkok 10110. Official site https://www.bitkub.com/ Contacts dpo@bitkub.com 02-032-9555
Best Bitkub Alternatives
FAQs
How safe is the Bitkub cryptocurrency exchange for users?
Bitkub has a safety score of 6.8/10, reflecting a moderate level of security and regulation. The exchange is government-regulated in Thailand, uses cold wallet storage and 2FA, and has no history of successful hacker attacks, but it lacks Tier-1 regulation, facial recognition, and an investor protection fund.
What fees and commissions does Bitkub charge for trading and transfers?
Bitkub charges a 0.25% maker fee and a 0.25% taker fee on spot trades, which are described as reasonable but above the industry average. Deposits are free, while withdrawals incur a fee of 0.0005 BTC.
What deposit and withdrawal methods and limits are available at Bitkub?
Bitkub supports deposits and withdrawals via bank transfers and cryptocurrencies, with no deposit fees but withdrawal fees applying. The minimum deposit ranges from 40–50000 THB in USD/USDT or 50 THB in BTC, and the minimum trade amount is 0 USD/USDT.
Which coins, markets, and passive income options does Bitkub offer?
Bitkub supports 124 cryptocurrencies and basic trading types, without futures, perpetual contracts, options, tokenized assets, TradFi perpetuals, or prediction markets. The exchange also offers staking, yield farming, copy trading, and access to NFTs, and supports USD for trading, deposits, and withdrawals.
How is customer support organized at Bitkub?
Bitkub’s customer support is rated 4/10, indicating below-average accessibility and responsiveness. Support is available 24/7 via live chat, phone, and a ticket system, with a help center/FAQ, but there is no email or multilingual support.
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