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Luno Review 2026

Logo Luno
Top Brokers Overview — United States
6.1 /10
Moderate risk
How we tested Luno

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • a convenient and functional trading terminal (web and application);
  • they provide a free multicurrency wallet with free service;
  • an investment system with an annual interest rate of up to 7.6%;
  • a high level of information security over the platform;
  • they trade most major cryptocurrencies, and there are crypto-to-fiat pairs;
  • large trading volumes and high speed of the service;
  • one of the lowest trading commissions (0.00% for a maker).
  • no referral program;
  • fiats are represented only by EUR and GBP.

The Luno exchange is a multifunctional service that provides users with a free multicurrency crypto wallet called the Luno Wallet which allows you to quickly exchange, buy, and sell cryptocurrencies. The service has an investment system that allows you to make money on cryptocurrency deposits. The proprietary trading terminal is represented by a web version and a mobile application for iOS and Android. They trade Bitcoin (₿), Litecoin (Ł), Ethereum (Ξ), XRP, USDC, and other cryptocurrencies. Among fiat assets are euros and pounds sterling. For beginners, the service offers free training programs as part of the proprietary Training Center. Data and assets are protected by two-factor authentication and hot and cold hybrid asset storage. he broker is especially in demand among residents of South Africa, Malaysia, Singapore and Nigeria.

TU Expert Verdict

Oleg Tkachenko
Oleg Tkachenko
Editor at Cryptocurrency & Blockchain Department

Luno demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

Luno is a cryptocurrency exchange offering spot crypto trading across 13 supported coins, crypto-to-crypto and crypto-to-fiat pairs, and proprietary web and mobile platforms. It provides a free multicurrency wallet, staking with advertised annual returns of up to 7.6%, and mandatory KYC verification. Luno reports regulation by a Tier-1 financial authority and uses two-factor authentication and cold storage, while maker fees start at 0.1% and deposits carry no platform fee.

Notable drawbacks include the limited coin selection, no futures or options, a 0.30% withdrawal fee, and customer support without live chat or phone service. The exchange also lacks a standalone desktop app and is unavailable in the U.S. Luno may suit beginners seeking a straightforward, security-focused way to access major cryptocurrencies, while active traders seeking broader markets, derivatives, or extensive support may prefer other exchanges.

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Spot fee rate, Maker fee
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Spot fee rate, Maker fee
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OKX
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BTCC
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Spot fee rate, Maker fee
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Crypto.com
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Spot fee rate, Maker fee
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Luno User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
6.2 /10
21 total
  • 5-star
    5%
  • 4-star
    38%
  • 3-star
    38%
  • 2-star
    0%
  • 1-star
    19%
rojoloco47
1 year ago

The Luno platform offers an investment system with annual returns of up to 7.6% - very good conditions, especially considering the current market situation. Everything is transparently designed, accumulations are stable and, generally speaking, the offering seems reliable. Personally, the passive income format suits me - you can invest and quietly observe how the system works. But there's one thing that spoils the overall impression a little: the mobile app is sometimes slow. The interface itself is handy, but there are delays when moving from one section to another or when loading data. I hope this problem will be solved by updates, as the product itself is good and I'd like it to work as well as possible.

La plateforme Luno propose un système d'investissement avec des rendements annuels allant jusqu'à 7,6 % - de très bonnes conditions, surtout si l'on considère la situation actuelle du marché. Tout est conçu de manière transparente, les accumulations sont stables et, de manière générale, l'offre semble fiable. Personnellement, le format de revenu passif me convient - vous pouvez investir et observer tranquillement comment le système fonctionne.
Mais il y a une chose qui gâche un peu l'impression générale : l'application mobile est parfois lente. L'interface elle-même est pratique, mais il y a des retards lorsqu'on passe d'une section à l'autre ou lorsqu'on charge des données. J'espère que ce problème sera résolu par des mises à jour, car le produit lui-même est bon et j'aimerais qu'il fonctionne aussi bien que possible.

sherryy
1 year ago

I've been trading with luno for some time now, and I can say that I really like the platform for its speed and stability. All transactions are fast, there are no blockages or glitches - which is particularly nice in busy market periods, when every second counts. Transaction volumes are also impressive, so you can feel good liquidity. As far as currencies are concerned, only euros and pounds sterling are available. This is a feature of the platform rather than a drawback. If you work with these currencies, you won't have any problems. But those accustomed to using, say, dollars or other currencies will have to adapt a little. For the rest, trading is comfortable. The platform handles the load well, order execution is clear and, technically, everything seems reliable.

Je négocie avec luno depuis un certain temps maintenant, et je peux dire que la plateforme me plaît vraiment par sa rapidité et sa stabilité. Toutes les transactions sont rapides, il n'y a pas de blocages ou de pépins - ce qui est particulièrement agréable en période de forte activité sur le marché, lorsque chaque seconde compte. Les volumes de transactions sont également impressionnants, vous pouvez sentir une bonne liquidité.
En ce qui concerne les devises, seuls l'euro et la livre sterling sont disponibles. C'est une caractéristique de la plateforme plutôt qu'un inconvénient. Si vous travaillez avec ces devises, vous n'aurez aucun problème. Mais ceux qui ont l'habitude d'utiliser, par exemple, des dollars ou d'autres devises devront s'adapter un peu.
Pour le reste, le trading est confortable. La plateforme supporte bien la charge, l'exécution des ordres est claire et, techniquement, tout semble fiable.

ursulaex60
3 years ago

I didn't like this company. There were already very terrible slippages, most of the transactions were knocked out with hairpins, which disappeared after a couple of days, somehow looks like a fraud. Yes, and the money was withdrawn for 2 months ...

  • Luno Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    6.5 /10

    Luno received a 6.5/10 score for its trading fees. While Luno is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

    • Spot fee below industry average
    • No deposit fee
    • Withdrawal fee may be applied
    • P2P fee applied

    What are Luno trading fees?

    We analyzed Luno’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    Luno trading fees vs competitors

    Luno Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.25 0.22 0.2 0.194

    What are Luno deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0
    Withdrawal fee, % 0.30%

    Does Luno offer P2P trading?

    No, Luno does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    10 /10

    Luno has earned a rating of 10/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.

    • 2FA
    • Government-regulated
    • Facial recognition
    • Cold wallet storage
    • No successful hacks history
    • Tier-1 regulation
    • Not U.S regulated
    • No investor protection fund

    We also compared Luno against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    Luno Security Factors
    Luno Coinbase Kraken
    Tier-1 regulation
    Yes
    Yes
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    No
    Yes
    No
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    Yes
    No
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    No
    Yes
    No

    Is Luno a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    Luno is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.

    Luno is authorized or licensed in accordance with local regulations in the following regions: Indonesia, Malaysia, Nigeria, South Africa, Uganda.

    Is verification (KYC) mandatory at Luno?

    Yes, KYC verification is mandatory at Luno. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is Luno available in the USA?

    Luno is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.

    You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    5.5 /10

    Luno received a 5.5/10 rating for its deposit and withdrawal services. While Luno covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Bank transfers for deposits and withdrawals
    • No deposit fees
    • Many cryptocurrencies for deposits and withdrawals
    • Bank cards accepted for instant deposits
    • No Google Pay option
    • Withdrawal fee applies
    • No PayPal option

    Deposit and withdrawal options

    Luno supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.

    Luno Deposit and withdrawal options vs competitors

    Luno Coinbase Kraken
    Bank transfers
    Yes
    Yes
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    Yes
    Yes

    What is Luno minimum deposit?

    The minimum deposit at Luno is 1 USD/USDT or 1 BTC. The minimum trade size is 10 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    Luno minimum deposit vs competitors

    Luno Coinbase Kraken
    Minimum deposit, USD or USDT 1 10 10
    Minimum deposit, BTC 1 1 1
    Minimum trade amount, USD/USDT 10 2 1

    Does Luno support fiat money?

    Luno supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR, GBP, AUD.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    2.5 /10

    Luno received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While Luno covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • Staking available
    • Fiat currencies supported
    • Yield farming not available
    • Copy trading not available

    Luno supported coins and markets vs competitors

    We compared Luno with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    Luno Coinbase Kraken
    Supported coins 13 400+ 400+
    Futures/Perpetual contracts
    No
    Yes
    Yes
    Options
    No
    No
    No
    NFTs
    No
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets
    No
    		Pre-IPO Forex, IPO

    Luno passive income options vs competitors

    We also compared Luno with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    Luno Coinbase Kraken
    Staking
    Yes
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    No
    Yes

  • Trading Apps & Tools

    Score:
    This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.
    8 /10

    Luno received a score of 8/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.

    • App data protection with 2FA
    • Positive user feedback on the iOS app
    • Android app score 4.4
    • Mobile indicators allowed
    • Advanced orders not available
    • No trading bots for traders
    • No standalone desktop access

    Trading apps

    Luno provides web and mobile apps for both Android and iOS users, with an average rating of 4.2 on the App Store and 4.4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Luno platform is for mobile use.

    Luno Coinbase Kraken
    2FA
    Yes
    Yes
    Yes
    Face ID
    Yes
    No
    No
    Mob Indicators
    Yes
    Yes
    Yes
    Alerts
    Yes
    Yes
    Yes
    Advanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform.
    No
    Yes
    Yes
    Trading with bots
    No
    No
    No
    API
    Yes
    Yes
    Yes
    Extra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system.
    No
    No
    No

    Does Luno offer a desktop app?

    No, Luno does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.

    Does Luno offer advanced charting with TradingView integration?

    Yes, Luno offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.

  • Customer Support

    Score:
    We evaluated Customer Support at Luno based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    3.9 /10

    Luno provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.

    During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.

    • 24/7 customer support available
    • Multilingual customer support
    • Comprehensive help center available
    • Email support unavailable
    • Phone support unavailable

    Luno Support Channels vs Competitors

    Luno Coinbase Kraken
    Live Chat
    No
    Yes
    Yes
    Email Support
    No
    No
    No
    Phone Support
    No
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    Yes
    Yes
    Yes
    Contacts
    Foundation date 2013
    Registration address 5 Shenton Way, #10-01 UIC Building, Singapore (068808)
    Official site https://www.luno.com/
    Contacts support@luno.com

Best Luno Alternatives

Coinbase
Logo Coinbase
Coinbase
8.5 /10
Spot Fees
Spot fee rate, Maker fee
0.5%
Coins
Coins Supported
400+
Kraken
Logo Kraken
Kraken
8.5 /10
Spot Fees
Spot fee rate, Maker fee
0.25%
Coins
Coins Supported
400+
OKX
Logo OKX
OKX
8.4 /10
Spot Fees
Spot fee rate, Maker fee
0.08%
Coins
Coins Supported
600+
BTCC
Logo BTCC
BTCC
8.4 /10
Spot Fees
Spot fee rate, Maker fee
0.2%
Coins
Coins Supported
399
Crypto.com
Logo Crypto.com
Crypto.com
8 /10
Spot Fees
Spot fee rate, Maker fee
0.25%
Coins
Coins Supported
400+

FAQs

What trading fees does the Luno cryptocurrency exchange charge?

Luno applies spot trading fees of 0.1% for maker orders and 0.25% for taker orders. Deposits are free, while withdrawals are subject to a 0.30% fee, and the overall trading fee structure is rated 6.5/10 for competitiveness.

How do deposits and withdrawals work at Luno?

Luno supports deposits and withdrawals via bank transfers, bank cards, and cryptocurrencies, and does not charge deposit fees. The minimum deposit is 1 USD/USDT or 1 BTC, and the minimum trade size is 10 USD/USDT, with support for fiat currencies including USD, EUR, GBP, and AUD.

What do user reviews say about Luno?

Luno has a user satisfaction score of 6.2/10 based on 21 reviews, indicating mixed impressions from users. According to user reviews, 5% of ratings are 5-star, 38% are 4-star, 38% are 3-star, 0% are 2-star, and 19% are 1-star.

Which coins and markets are available on Luno?

Luno offers 13 supported coins and focuses on spot trading without futures, perpetual contracts, options, NFTs, tokenized assets, TradFi perpetuals, or prediction markets. The exchange does provide staking as a passive income option and supports fiat trading, deposits, and withdrawals in USD, EUR, GBP, and AUD.

How is customer support organized at Luno?

Luno’s customer support is rated 3.9/10, reflecting below-average accessibility and responsiveness. The exchange offers a ticket system, 24/7 support, a help center/FAQ, and multilingual support, but does not provide live chat, email support, or phone support.

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