Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Simple registration process and low initial deposit requirements ensure problem-free access for any trader;
- Variety of assets, including gold, are traded without restrictions on trading methods and strategies;
- Minor slippage and acceptable fees;
- Passive income options;
- Benefits from the Pluang+ program;
- Academy section provides educational articles, market news, and comprehensive analytics;
- Official registration and regulation.
- Conversion and leverage fees apply;
- No desktop or web platform;
- Deposit and withdrawal fees may apply in certain cases.
Pluang, an Indonesian broker, offers trading over 900 assets, including stocks, ETFs, precious metals, mutual funds, and cryptocurrencies on a live account with universal conditions. The minimum initial deposit is IDR 5,000 or USD equivalent. Trading fees vary depending on the asset. For example, 0.3% is charged for stocks and ETFs (0.2% for the Pluang+ program members), while investing in mutual funds incurs fees of 0.875%. Trades are conducted through a proprietary mobile app for Android and iOS. The maximum leverage is 1:4. Technical support is available via phone, email, and live chat.
TU Expert Verdict
Pluang demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Pluang User Reviews
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Pluang Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.8 /10Pluang received a 7.8/10 score for its trading fees. While Pluang is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Pluang trading fees?
We analyzed Pluang’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Pluang trading fees vs competitors
Pluang Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.15 0.22 0.2 0.194 What are Pluang deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.00003384 BTC 0.00301144 ETH Does Pluang offer P2P trading?
No, Pluang does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, Pluang demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- 2FA
- Cold wallet storage
- No successful hacks history
- Government-regulated
- Not tier-1 regulated
- No investor protection fund
- No facial recognition
We also compared Pluang against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Pluang Security Factors Pluang Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs Pluang a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Pluang is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
Pluang is authorized or licensed in accordance with local regulations in the following regions: Indonesia.
Is verification (KYC) mandatory at Pluang?
Yes, KYC verification is mandatory at Pluang. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Pluang available in the USA?
Pluang is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10Pluang received a 4/10 rating for its deposit and withdrawal services. Pluang offers limited funding options and may charge fees, which could be inconvenient for many users.
- Bank transfers for deposits and withdrawals
- Bank cards accepted for instant deposits
- No deposit fees
- No PayPal option
- No Google Pay option
Deposit and withdrawal options
Pluang supports the following deposit and withdrawal options: Bank transfers, Bank card.
Pluang Deposit and withdrawal options vs competitors
Pluang Coinbase Kraken Bank transfers YesYesYesBank card YesYesYesCrypto NoYesYesPayPal NoYesYesWhat is Pluang minimum deposit?
The minimum deposit at Pluang is 5000 IDR USD/USDT or 0 BTC. The minimum trade size is 3 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Pluang minimum deposit vs competitors
Pluang Coinbase Kraken Minimum deposit, USD or USDT 5000 IDR 10 10 Minimum deposit, BTC 0 1 1 Minimum trade amount, USD/USDT 3 2 1 Does Pluang support fiat money?
Pluang supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.3 /10Pluang received a score of 3/10 in this category, indicating a modest offering of assets and markets. While Pluang covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Staking available
- Fiat currencies supported
- Prediction markets are not supported
- Copy trading not available
Pluang supported coins and markets vs competitors
We compared Pluang with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Pluang Coinbase Kraken Supported coins 60 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO Pluang passive income options vs competitors
We also compared Pluang with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.5.5 /10Pluang received a score of 5.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- App data protection with 2FA
- Android app score 4.4
- Mobile indicators allowed
- Positive user feedback on the iOS app
- No Face ID
- Advanced orders not available
- No access to TradingView features
Trading apps
Pluang provides web and mobile apps for both Android and iOS users, with an average rating of 4.5 on the App Store and 4.4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Pluang platform is for mobile use.
Pluang Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI NoYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Pluang offer a desktop app?
No, Pluang does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Pluang offer advanced charting with TradingView integration?
No, Pluang does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Pluang based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria5.7 /10Pluang offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- Support ticket system available
- Phone support available
- Live chat support available
- Limited language support
- Email support unavailable
Pluang Support Channels vs Competitors
Pluang Coinbase Kraken Live Chat YesYesYesEmail Support YesNoNoPhone Support YesNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoYesYesContacts Regulation OJK, BAPPEBTI Official site https://pluang.com/ Contacts tanya@pluang.com (021) 8063 0065;
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FAQs
How safe is Pluang as a cryptocurrency exchange?
Pluang has a safety score of 6.8/10, reflecting a moderate level of security and regulation. The exchange is government-regulated in Indonesia, uses 2FA and cold wallet storage, and has no history of successful hacker attacks, but it does not hold Tier-1 regulation or offer an investor protection fund.
What deposit and withdrawal methods does Pluang support?
Pluang supports deposits and withdrawals via bank transfers and accepts bank cards for instant deposits. The exchange does not charge deposit fees, but it does not support crypto payments or PayPal for funding.
What do user reviews say about Pluang?
Pluang has a user satisfaction score of 6/10 based on 3 reviews. According to user reviews, all ratings are 3-star, indicating a generally neutral or mixed experience among those who have shared their opinions.
What coins and markets are available on Pluang?
Pluang supports trading in 60 different coins and offers staking as a passive income option. The exchange also supports fiat currencies such as USD, but does not provide futures, perpetual contracts, options, NFTs, tokenized assets, TradFi perpetuals, prediction markets, yield farming, or copy trading.
What customer support options does Pluang offer?
Pluang has a customer support score of 5.7/10 and provides several contact channels, including live chat, email support, phone support, and a ticket system. Support is available 24/7 and there is a help center or FAQ, but multilingual support is not offered.
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