Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
ePlanet Pros & Cons
- Access to MT5 and cTrader
- Wide market selection, including Forex, indices, stocks, and commodities
- Account types suitable for beginners and experienced traders
- Educational materials for beginners on the website
- Demo account support
- Multiplatform access on desktop, web, and mobile
- Minimum deposit of $30 on standard accounts
- Offshore regulatory jurisdiction
- No indication of participation in compensation funds
ePlanet, legally ePlanet Brokers LTD, is an online broker that specializes in Forex and CFD trading. The company was founded in 2023 and is registered on Mohéli Island in the Comoros. It is regulated by the Mwali International Services Authority (MISA) under license T2023372. ePlanet provides access to a wide range of assets, including currency pairs and CFDs on metals, commodities, indices, and stocks. The broker supports the MetaTrader 5 and cTrader trading platforms, offers leverage up to 1:500, and provides several account types suited to different experience levels and capital sizes. It also operates a proprietary copy trading platform.
TU Expert Verdict
ePlanet carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Brokers Traders Prefer
ePlanet User Reviews
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5-star
0%
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4-star
0%
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3-star
57%
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2-star
29%
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1-star
14%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria1 /10The trading and non-trading commissions of ePlanet have been analyzed and rated as having High fees, with a fees score of 1/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Volume-based discounts
- Above-average Forex trading fees
- No ECN/Raw Spread account
- Inactivity fee applies
- Deposit fee applies
- Withdrawal fee applies
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of ePlanet with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, ePlanet’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
ePlanet Standard spreads ePlanet OANDA FOREX.com EUR/USD min, pips 0.8 0.1 0.7 EUR/USD max, pips 3 0.5 1.2 GPB/USD min, pips 0.3 0.1 0.9 GPB/USD max, pips 3.5 0.5 1.4 Does ePlanet support RAW/ECN accounts?
As we discovered, ePlanet does not offer RAW/ECN accounts, which might be a drawback for transparency and liquidity. However, this doesn't make the broker uncompetitive. Consider factors like spread levels, execution speed, regulation, support quality, and trading tools when choosing a reliable broker.
Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with ePlanet. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
ePlanet Non-Trading Fees ePlanet OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. — 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. — 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. — 0-15 0 Inactivity fee ($, per month) — 0 15 -
Is ePlanet Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria3.7 /10ePlanet has a safety score of 3.7/10, which corresponds to a Low security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Not tier-1 regulated
ePlanet Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level Abbreviation MISA (Mwali) Full Name Mwali International Services Authority Country of regulation The Comoros Investor Protection Fund No specific fund Regulation Level Tier-3 ePlanet Security Factors Foundation date - Negative balance protection NoVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.1 /10ePlanet offers the following account options: Demo, Standard, Swap Free, VIP.
However, ePlanet does not provide a Standard account, which can be a drawback for traders who prefer classic spread-based pricing models.
- Exclusive VIP account with enhanced trading conditions
- Standard account with balanced trading conditions
- Swap Free (Islamic) account
- Micro lots are not available
- No ECN/Raw spread account
ePlanet account types vs top competitors ePlanet Plus500 OANDA Standard YesYesYesECN/Raw spread NoNoYesDemo YesYesYesCent NoNoNoMicro NoNoYesSwap Free YesNoYesVIP YesNoNoManaged NoNoNoePlanet accounts trading conditions
ePlanet offers four types of trading accounts, each suited to different trading styles and objectives. All accounts provide leverage up to 1:500 and include swap fees for positions held overnight.
Account Type Description Zero Spreads from 9 pips with no per-lot commission. Suitable for active intraday trading and scalping. Minimum deposit is $30. Stop Out is 50%. ECN Direct market access with pricing from liquidity providers. Suitable for experienced traders. Spreads from 6 pips. Commission is $5 per lot. Minimum deposit is $300. Stop Out is 40%. Gold Advanced account for trading precious metals. Spreads from 0.0 pips. Commission is $8 per lot. Execution below 50 ms. Minimum deposit is $500. Stop Out is 50%. Elite Account for professional trading and large volumes. Spreads start from 0.0 pips. Commission is $4 per lot. Minimum deposit is $3000. Stop Out is 30%. Demo Virtual account for learning trading, testing trading strategies, and mastering platforms. Available for free on MT5 and cTrader. -
Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.3 /10ePlanet received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
ePlanet provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Bank wire transfers available
- Bitcoin (BTC) accepted
- Low minimum withdrawal requirement
- Minimum deposit below industry average
- Limited deposit and withdrawal flexibility, leading to higher costs
- PayPal not supported
- Only major base currencies available
What are ePlanet deposit and withdrawal options?
ePlanet provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT, Ethereum.
ePlanet Deposit and Withdrawal Methods vs Competitors ePlanet Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are ePlanet base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. ePlanet supports the following base account currencies: USD.
What are ePlanet's minimum deposit and withdrawal amounts?
The minimum deposit on ePlanet is $30, while the minimum withdrawal amount is —. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact ePlanet’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria4.8 /10ePlanet offers a limited selection of trading assets compared to the market average. The platform supports 100 assets in total, including 50 Forex pairs.
- Indices trading
- Crypto trading
- 50 supported currency pairs
- Bonds not available
- No ETFs
Supported markets vs top competitors
We have compared the range of assets and markets supported by ePlanet with its competitors, making it easier for you to find the perfect fit.
ePlanet Plus500 OANDA Currency pairs 50 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 100 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products ePlanet offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at ePlanet by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.10 /10We successfully registered an account with ePlanet in 7 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at ePlanet is $30. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fast registration time (up to 15 minutes)
- Quick KYC verification (1 business day or less)
- Fully online account opening process
- Account setup process may feel less convenient for beginners
ePlanet account opening ePlanet Plus500 OANDA Online Registration YesYesYesMinimum deposit $30 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 7 10 KYC time (days) 1 3 3 Is ePlanet available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
A trading account with ePlanet can be opened through the online form on the broker’s website. The registration process is straightforward and takes only a few minutes. After completing the initial signup, users gain access to the account dashboard, where they can select the account type and upload the required documents.
Step-by-step instructions:
In the registration form on the broker’s website, enter your name, phone number, and email.
Enter the verification code sent to your email and complete the questions regarding financial status, trading experience, and account objectives.
Use your login and password to sign in to the ePlanet client portal.
Upload a copy of your identity document (passport or ID card) and proof of address.
Select the trading account type and platform.
Additional features of ePlanet’s user account allow traders to:
- Open and manage trading accounts (Live and Demo).
- Deposit funds.
- Submit withdrawal requests.
- Generate a referral link and view referral rewards.
- Configure security settings, including two-factor authentication.
- View the history of transactions and open trades.
- Access the social trading platform.
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Customer Support
Score:We evaluated Customer Support at ePlanet by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria1.5 /10ePlanet demonstrates a low level of customer support reliability. Contacting support can be difficult, and responses may be significantly delayed or incomplete.
During testing, managers were slow to respond or failed to provide sufficient assistance. Such a support level may create risks for traders who require timely issue resolution.
InformationChat support is available 24/5, and email support is available 24/7. Phone support operates Monday through Friday from 8:00 to 20:00 GST. The support team assists with registration, verification, trading conditions, and technical issues.
- Round-the-clock online support
- Several contact methods
- Support available in English, Persian, and other languages
- No information about availability on holidays and weekends
- Email replies may take up to 2 hours
ePlanet’s communication methods:
- Online chat on the website.
- Email.
- Phone.
- Feedback form.
- Through a personal account manager.
- Ticket system in the user account.
- Facebook, X, Instagram, LinkedIn.
Contacts Registration address Number 61A, 4th Floor, "Pirinski Prohod" Street, Borovo, Sofia, Bulgaria Regulation MISA Licence number:
T2023372Official site https://eplanetbrokers.com/ Contacts support@eplanetbrokers.com +35924928518
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FAQs
How high are trading and non-trading fees at ePlanet compared with its stated conditions?
The review rates ePlanet’s overall fee level as high, with a commissions and fees score of 1/10. Standard account spreads are floating, with EUR/USD typically ranging from 0.8 to 3 pips and GBP/USD from 0.3 to 3.5 pips, and the broker also applies inactivity, deposit, and withdrawal fees, although exact non-trading fee amounts are not specified in the section.
What types of trading accounts and conditions are described in the ePlanet review section?
The review lists several account types, including Zero, ECN, Gold, Elite, and Demo, all with leverage up to 1:500 and swap fees for overnight positions. Each account has different spreads, commissions, and minimum deposits, such as the Zero account with spreads from 9 pips and a $30 minimum deposit, and the Elite account with spreads from 0.0 pips, $4 per-lot commission, and a $3000 minimum deposit.
What do user reviews and feedback say about ePlanet’s overall user satisfaction?
Based on available user reviews, ePlanet has a user satisfaction score of 4.9/10 from 6 reviews, with most ratings in the 3-star and 2-star range. The distribution (57% 3-star, 29% 2-star, 14% 1-star, and no 4- or 5-star reviews) indicates that overall user sentiment in the comments is mostly negative.
How is the account opening process at ePlanet described in the review?
The review states that opening an account with ePlanet is fully online, took 7 minutes in testing, and that KYC verification was completed within 1 business day, with a minimum deposit of $30. While the process is described as accessible and relatively quick, it also notes that the setup may feel less convenient for beginners.
What do reviews and feedback indicate about ePlanet customer support responsiveness?
The customer support section describes ePlanet’s support reliability as low, noting that contacting support can be difficult and responses may be delayed or incomplete. Although multiple channels are available (chat, email, phone, social networks) and chat is listed as 24/5 with email 24/7, the review mentions that managers were slow to respond and email replies may take up to 2 hours.
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