Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
FOREX EXCHANGE Pros & Cons
- Reliable regulation since 2007;
- Access to a variety of currency contracts;
- Floating spreads from 0.6 pips in OTC trading;
- Free withdrawals under certain conditions and always free deposits;
- Client funds held in trust accounts at major financial institutions;
- Trading via different versions of MT4, including a demo account;
- Ability to trade contracts sized at 1,000 units of the base currency, reducing risk.
- Limited selection of currency instruments on MT4 - 25 pairs, with no exotic options;
- Fixed leverage at 1:25;
- No negative balance protection, market analysis, or online support.
TU Expert Verdict
FOREX EXCHANGE demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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FOREX EXCHANGE User Reviews
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5-star
0%
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4-star
33%
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3-star
67%
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2-star
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1-star
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of FOREX EXCHANGE have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- No inactivity fee
- No deposit fee
- No withdrawal fee
- No ECN/Raw Spread account
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Is FOREX EXCHANGE Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria8 /10FOREX EXCHANGE has a safety score of 8/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- No negative balance protection
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.2.2 /10FOREX EXCHANGE offers the following account options: Demo, Standard.
However, FOREX EXCHANGE does not provide a Standard account, which can be a drawback for traders who prefer classic spread-based pricing models.
- Demo account
- Standard account with balanced trading conditions
- Low minimum deposit
- Micro lots are not available
- No Swap Free account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology3.3 /10FOREX EXCHANGE received a Low score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria1 /10FOREX EXCHANGE offers a limited selection of trading assets compared to the market average. The platform supports 25 assets in total, including 25 Forex pairs.
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Trading Account Opening
We successfully registered an account with FOREX EXCHANGE in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at FOREX EXCHANGE is JPY100,000.Score:We evaluated Trading Account Opening at FOREX EXCHANGE by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.5 /10The onboarding procedure works as expected, although there is room for improvement in speed and simplicity.
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Customer Support
Score:We evaluated Customer Support at FOREX EXCHANGE by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria6 /10
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FAQs
How is client safety and regulation described for FOREX EXCHANGE in expert reviews?
FOREX EXCHANGE has a safety score of 8/10, which corresponds to a high security level in the review. It is regulated by the Japan Financial Services Agency (JFSA), a Tier-1 regulator, and requires KYC verification, but the foundation date and any investor compensation fund are not specified, and negative balance protection is not provided.
What do reviews say about the commissions and fees at FOREX EXCHANGE?
The review rates FOREX EXCHANGE’s overall fee level as medium, with a commissions and fees score of 6/10. It notes low forex trading fees, no inactivity, deposit, or percentage withdrawal fees, but mentions the absence of ECN/Raw spread accounts and specifies a flat withdrawal fee of USD 3.65.
What account types and trading conditions does FOREX EXCHANGE offer?
FOREX EXCHANGE provides Demo and Standard accounts, with no ECN/Raw spread, cent, micro, swap-free, VIP, or managed accounts available. The minimum deposit for all accounts is ¥100,000, MT4 accounts allow order sizes from 0.01 to 0.1 lots, and there is a 30-day MT4 demo with ¥100,000 in virtual funds; micro lots and ECN/Raw spread accounts are not offered.
What feedback is available on the FOREX EXCHANGE trading account opening process?
The review states that account registration with FOREX EXCHANGE took about 20 minutes, with KYC verification completed within two business days, and describes the process as functioning as expected but with room for improvement in speed and simplicity. It highlights a fully online account opening option, a minimum deposit of JPY 100,000, and notes that account approval may require extra time depending on documentation.
What comments are made about FOREX EXCHANGE customer support availability and channels?
The review describes FOREX EXCHANGE customer support as providing basic functionality, with moderate response times that can vary depending on the complexity of the request. Support is available in Japanese by phone, email, fax, in person, and via a website feedback form from Monday to Friday, 10 a.m. to 5 p.m. (GMT+9), while there is no online chat, social media, or messenger support and no service on weekends or public holidays.
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