PU Prime (Pacific Union) Review 2026

Item: PU Prime
Rating: 7.05
Author: Oleg Tkachenko

By: Oleg Tkachenko
Updated: July 05, 2026

Top Brokers Overview — United States

Visit the site anyway

Min. deposit $20
Fees 7 /10
Account types 7.7 /10
Regulation 10 /10

7.1 /10

Reliable

PU Prime User Reviews 6.7
Commissions and Fees 7.0
Regulation and Safety 10.0
Account Types 7.7
Deposit and Withdrawal 7.7
Markets and Tradable Assets 8.0
Trading Account Opening 5.0
Trading platforms & tools 7.3
Mobile Apps 8.0
Customer Support 5.7

PU Prime Pros & Cons

The minimum deposit is lower than the market average, and a free demo account and high-quality training ensure a low entry threshold.
Traders can work with hundreds of assets with high leverage and no trading restrictions, resulting in high-profit potential.
Narrow spreads combined with low commissions guarantee minimal trading costs.
Traders can choose from five real account options, including an Islamic account with no swaps or interest charges.
A wide selection of trading platforms, including mobile versions, allows traders to work comfortably in most conditions.
The copy trading platform is transparent, fast, and features an intuitive interface.
Customer support is available through the main communication channels, operates round the clock without interruptions, and has received numerous positive reviews.

This broker only offers trading with CFDs.
Apart from copy trading, the company does not provide other passive income options such as joint accounts, cryptocurrency staking, etc.
Residents of Singapore, and some other countries cannot collaborate with this broker.

TU Expert Verdict

PU Prime is a reliable and well-established choice. I’ve reviewed its features, tested its services, and found that traders generally report positive results. It offers stable performance, dependable execution, and overall solid quality for everyday trading.

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PU Prime User Reviews

Score:

6.7 /10

56 total

5-star

7%
4-star

27%
3-star

61%
2-star

4%
1-star

2%

Keaton

PRO

19 weeks ago

PU Web Trader and Demo account

demo account will expire if it's inactive.

I've been trying out their new platform, PU web trader. Gotta say, it's pretty smooth, love the one-click close all positions feature. The demo account is perfect for learning the ropes too, before you risk any real capital.

Habib Ahmed

PRO

44 weeks ago

The ability to trade with more capital than you have in your account (though this increases risk).

Weakness: They use meaningless, non-specific terms like "Internal Control" or "Restriction Risk" to block withdrawals and restrict accounts.

I am writing this review to warn fellow traders about my horrific experience with PU Prime. I have been a loyal client of PU Prime for some time and had successfully grown my account through careful trading. However, when I requested a withdrawal of $2,324.80, they not only rejected my request but also placed a full restriction on my account, locking all my funds.The reason provided was vague – “Internal Control” – and despite sending countless emails to support@puprime.com and compliance@puprime.com, I received no clear explanation or resolution. What’s worse, they allowed me to continue trading initially, raising my hopes, only to later restrict my account entirely when I pursued my withdrawal.

To make matters more stressful, the funds I traded were borrowed money, and now the lender is pressuring me for repayment. PU Prime’s unethical behavior has put me in a severe financial and emotional crisis.I urge Traders Union and the broader trading community to avoid PU Prime.

I am using their app over 2025. Recently, their customer services had defiantly improved! The live agent helped me on withdrawal issue and assure my fund will be credit back within 3 days. So, overall is legit and solid.

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Commissions and Fees

Score:

7 /10

The trading and non-trading commissions of PU Prime have been analyzed and rated as having Medium fees, with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, ZForex and OANDA, to provide the most comprehensive information.

Low Forex trading fees
Tight EUR/USD market spread
No inactivity fee
No deposit fee
No withdrawal fee

Complex fee structure

Trading Fees and Spread

Below, we evaluated and compared the trading commissions of PU Prime with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.

Standard Account Spread

For Standard accounts, PU Prime’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.

PU Prime Standard spreads
	PU Prime	ZForex	OANDA
EUR/USD min, pips	0.7	0.1	0.1
EUR/USD max, pips	1.3	0.4	0.5
GPB/USD min, pips	0.7	0.2	0.1
GPB/USD max, pips	1.5	0.6	0.5

RAW/ECN Account Commission And Spread

The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.

PU Prime RAW/ECN spreads
	PU Prime	ZForex	OANDA
Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency).	3.5	7	3.5
EUR/USD avg spread	0.2	0.1	0.15
GBP/USD avg spread	0.2	0.15	0.2

Non-Trading Fees

We conducted a detailed analysis of the non-trading fees associated with PU Prime. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.

PU Prime Non-Trading Fees
	PU Prime	ZForex	OANDA
Deposit fee, % The indicated amount does not include possible fees from payment systems and banks.	0	0	0
Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks.	0	0	0
Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks.	0	0	0-15
Inactivity fee ($, per month)	0	0	0

Is PU Prime Safe?

Score:

10 /10

PU Prime has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.

Tier-1 regulated
Negative balance protection
Track record over 11 years

Strict requirements and extensive documentation to open an account

PU Prime Regulators and Investor Protection
Abbreviation	Full Name	Country of regulation	Investor Protection Fund	Regulation Level
ASIC	Full Name Australian Securities and Investments Commission	Country of regulation Australia	Investor Protection Fund No specific fund but has stringent consumer protection	Regulation Level Tier-1
FSCA SA	Full Name Financial Sector Conduct Authority of South Africa	Country of regulation South Africa	Investor Protection Fund No specific fund	Regulation Level Tier-2
FSC (Mauritius)	Full Name Financial Services Commission of Mauritius	Country of regulation Mauritius	Investor Protection Fund No specific fund	Regulation Level Tier-3
FSA (Seychelles)	Full Name Financial Services Authority of Seychelles	Country of regulation Seychelles	Investor Protection Fund No specific fund	Regulation Level Tier-3
Abbreviation CMA (UAE)	Full Name Capital Market Authority	Country of regulation United Arab Emirates	Investor Protection Fund No specific fund	Regulation Level Tier-2

PU Prime Security Factors
Foundation date	2015
Negative balance protection	Yes
Verification (KYC)	Yes

Account Types

Score:

7.7 /10

PU Prime offers the following account options: Demo, Standard, ECN/Raw spread, Cent, Micro, Swap Free, VIP, Managed.

PU Prime covers the core account types, making it convenient for traders with different preferences and strategies.

Demo account
Forex account with Micro lots
Swap Free (Islamic) account

Complex account structure

PU Prime account types vs top competitors
	PU Prime	ZForex	Plus500
Standard	Yes	Yes	Yes
ECN/Raw spread	Yes	Yes	No
Demo	Yes	Yes	Yes
Cent	Yes	No	No
Micro	Yes	No	No
Swap Free	Yes	Yes	Yes
VIP	Yes	No	No
Managed	Yes	No	No

PU Prime accounts trading conditions

The account type opened by the trader is of paramount importance. PU Prime accounts differ primarily in their minimum deposit requirements. In this regard, the Prime account is the most demanding, requiring a minimum of $1000 to start. The easiest account to open is the Cent account, which only requires $20. Zero spreads are only available on the Prime account, and it also incurs commissions. Islamic accounts also have fees, and their spreads start at 1.3 pips, just like on other accounts. Only USD can be held in the Cent account, while all base currencies are available on other accounts (see the table above). Thus, for beginners, it is easiest to open a Cent or Standard account. The Pro account has universal characteristics and is chosen by traders with different levels of expertise. As the name suggests, the Islamic account is swap-free and is designed for users who adhere to Islamic principles. It is also worth noting that trading gold, crude oil, and some other assets is only possible on a Pro account.

Account types:

Account Type	Description
Demo	Traders gain access to real quotes but trade with virtual currency; the account balance starts at $100,000.
Cent	A minimum of $20 is required to start trading. The spread starts at 1.3 pips, and there are no commissions. The account currency is only USD, and the maximum leverage is 1:1000.
Standard	A minimum of $50 is required to start trading. The spread starts at 1.3 pips, and there are no commissions. The account currency is all base currencies. The maximum leverage is 1:1000.
ECN	A minimum of $10 000 is required to start trading. The spread starts at 0.0 pips, and there is a $1 commission per lot. The account currency is all base currencies. The maximum leverage is 1:1000.
Prime	A minimum of $1000 is required to start trading. The spread starts at 0 pips, and there is a $3.50 commission per lot. The account currency is all base currencies. The maximum leverage is 1:1000.
Islamic	A minimum of $50 is required to start trading. The spread starts at 1.3 pips, and the commission is $0-3.50 per lot. The account currency is all base currencies. The maximum leverage is 1:1000.

Usually, traders first open a demo account. On a demo account, they can trade without risk but also without profit. This allows them to explore the platform's capabilities and refine their strategies. Then, based on their preferences, the broker's client can switch to one of the real accounts and can open additional accounts as needed.

Deposit and Withdrawal

Score:

7.7 /10

PU Prime received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.

PU Prime provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.

Minimum deposit below industry average
Bank wire transfers available
USDT (Tether) supported
Supports 5+ base account currencies

BTC not available as a base account currency
Limited deposit and withdrawal flexibility, leading to higher costs
Wise not supported

What are PU Prime deposit and withdrawal options?

PU Prime provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT.

PU Prime Deposit and Withdrawal Methods vs Competitors
	PU Prime	ZForex	Plus500
Bank Wire	Yes	No	Yes
Bank card	Yes	Yes	Yes
PayPal	No	No	Yes
Wise	No	No	No
BTC	Yes	Yes	No

What are PU Prime base account currencies?

A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. PU Prime supports the following base account currencies: USD, EUR, GBP, JPY, AUD, CAD, NZD, SGD, HKD.

What are PU Prime's minimum deposit and withdrawal amounts?

The minimum deposit on PU Prime is $20, while the minimum withdrawal amount is $40. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact PU Prime’s support team.

Markets and Tradable Assets

Score:

8 /10

PU Prime provides a standard range of trading assets in line with the market average. The platform includes 1000 assets in total and 45 Forex currency pairs.

1000 assets for trading
Passive income with bonds
ETFs investing

Futures not available
Crypto trading not available

Supported markets vs top competitors

We have compared the range of assets and markets supported by PU Prime with its competitors, making it easier for you to find the perfect fit.

	PU Prime	ZForex	Plus500
Currency pairs	45	50	60
Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs.	1000	80	2800
Stocks	Yes	Yes	Yes
Commodity futures	Yes	Yes	Yes
Crypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada.	No	Yes	Yes
Stock indices	Yes	No	Yes
Options	No	No	Yes

Investment options

We also explored the trading assets and products PU Prime offers for beginner traders and investors who prefer not to engage in active trading.

	PU Prime	ZForex	Plus500
Bonds	Yes	No	No
ETFs	Yes	No	Yes
Copy trading	Yes	Yes	No
PAMM investing	No	No	No
Managed accounts	Yes	No	No

Trading Account Opening

Score:

5 /10

We successfully registered an account with PU Prime in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at PU Prime is $20.

The onboarding procedure works as expected, although there is room for improvement in speed and simplicity.

Low minimum deposit requirement
Mandatory KYC adds an extra layer of account security.

Account opening is not fully online
Registration process may take longer than expected

PU Prime account opening
	PU Prime	ZForex	Plus500
Online Registration		Yes	Yes
Minimum deposit	$20	$10	$100
Mandatory KYC	Yes	Yes	Yes
Registration time (min)	20	8	5
KYC time (days)	2	1	3

Is PU Prime available in my country?

If you are a citizen of United States, the broker accepts clients from your country.

Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.

Account opening details

To start collaborating with this broker, you need to visit its website and register. Verification of your personal data will also be required. After that, you can open a real account, deposit funds, download the preferred trading platform, and start trading. The experts at TU have prepared a step-by-step guide to registration and a detailed description of the features of the PU Prime user account.

Go to the broker's website at puprime.com. In the upper left corner, select “Personal”. In the upper right corner, choose your preferred language for the interface. Click on "Join Now".
Select “Live Account” (the demo account is opened similarly). Specify the country of your residence. Enter your first name, last name, email address, and phone number. Click “Submit”.
Choose the salutation option, then enter your first name, last name, email address, and phone number again. Specify your nationality, date of birth, and place of birth. You will also need to indicate the type and number of the document that can confirm your identity. Click "Next" and follow the on-screen instructions. Answer the questions and upload scans/photos of your supporting documents.
If for some reason you have interrupted your registration, there is a "Continue Application” button in the left menu. Click on it. Wait for the verification of the submitted documents to be completed. After that, you will gain full access to the user account. You can open/close accounts in the “Accounts” section, and there is a “Deposit Funds” button in the "Funds" section to add funds to your balance. Once you select the account conditions and deposit funds, download the trading platform and you can start trading. The distributions of all the trading platforms supported by PU Prime are available in the “Downloads” section.

Your PU Prime user account also provides access to:

The dashboard serves as the main menu and displays basic information about active accounts and trades, which can be further detailed. Frequently used features are also located here.
In the “Accounts” section, traders can open/close real and demo accounts. Detailed statistics and basic options are available for each account.
The “Funds” section is intended for depositing and withdrawing funds, as well as internal transfers. It also includes a transaction archive with the status of all operations.
The “Autochartist” section provides access to the corresponding features. Here, traders can explore selected markets using advanced analytical tools.
The “Downloads” section contains distributions of the MetaTrader 4 and MetaTrader 5 trading platforms. The broker's mobile platform can be downloaded from any digital store.
The “Contact Us” section lists all the relevant company contacts, as well as an office map. Tickets cannot be generated from the user account, only on the website itself.
There is also a “Profile” section. It displays the user’s statistics, and below it, there are buttons to change the password and log out.

Trading platforms & tools

Score:

7.3 /10

PU Prime received a score of 7.3/10, reflecting an average offering in terms of trading platforms and tools. The broker covers essential functionality but may fall short in some advanced features or platform diversity compared to leading competitors.

MetaTrader is available
Free VPS for uninterrupted trading
One-click trading
API access for automated trading

EAs not allowed
Strategy (EA) Builder is not available
No TradingView integration

Supported trading platforms

PU Prime supports the following trading platforms: MT4, MT5, WebTrader. This selection covers the basic needs of most retail traders. We also compared PU Prime’s platform availability with that of top competitors to assess its relative market position.

	PU Prime	ZForex	Plus500
MT4	Yes	No	No
MT5	Yes	Yes	No
cTrader	No	No	No
TradingView	No	No	Yes
Proprietary platform	No	No	Yes
NinjaTrader	No	No	No
WebTrader	Yes	No	Yes

Key PU Prime’s trading platform features

We also evaluated whether PU Prime offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.

Supported features
2FA	Yes
Alerts	Yes
Trading bots (EAs)	No
One-click trading	Yes
Scalping	No
Supported indicators	68
Tradable assets	1000

Additional trading tools

PU Prime offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.

PU Prime trading tools vs competitors
	PU Prime	ZForex	Plus500
Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making.	No	No	No
API	Yes	No	No
Free VPS	Yes	Yes	No
Strategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills.	No	No	No
Autochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels.	Yes	No	No

Mobile Apps

Score:

8 /10

PU Prime supports mobile trading, offering dedicated apps for both iOS and Android. PU Prime received 8/10 in this section, reflecting strong user engagement and well-developed functionality. High ratings, solid download numbers, and the presence of advanced mobile features contributed to the high score.

Supports mobile 2FA
Solid iOS user feedback, with a rating of 4.7/5
Strong Android user ratings, currently at 4.7/5

Limited features vs desktop

We compared PU Prime with two top competitors by mobile downloads, app ratings, 2FA support, indicators, and trading alerts.

	PU Prime	Plus500	OANDA
Total downloads The parameter reflects the combined number of installations from both the Apple App Store and Google Play. It serves as an approximate indicator of the broker’s mobile trading app popularity and user adoption across platforms.	1,000,000	10,000,000	1,000,000
App Store score App store scores reflect the average user ratings of the broker’s mobile applications on the Apple App Store and Google Play. These ratings indicate user satisfaction based on criteria such as usability, stability, performance, and overall experience.	4.7	4.7	4.8
Google Play score	4.7	4.4	3.4
Mob. 2FA	Yes	Yes	Yes
Mob. Indicators	Yes	Yes	Yes
Mob. Alerts	Yes	Yes	Yes

Customer Support

Score:

5.7 /10

Customer support at PU Prime is available, but response speed and service quality may vary. Some requests are handled efficiently, while others may require follow-ups.

During testing, response times were moderate, and communication depended on the complexity of the request. PU Prime provides basic support functionality but does not stand out in overall service performance.

Information

Technical support is essential for any company that works with an active client base. In the case of brokers, having such a structure is particularly critical because most traders sooner or later encounter challenges where they need help. The cause of the problem may be user inattention or a system glitch, even by the most powerful and reliable systems. In any case, a trader will seek qualified assistance. If the help provided is not prompt or sufficiently competent, the client may become disappointed with the platform and switch to a competitor. To prevent this from happening, PU Prime has established a strong technical support department that operates in multiple languages and provides consultations around the clock but only on weekdays. The communication channels are standard: telephone, email, and LiveChat. The chat is available on the website, in the user account, as well as in the broker's mobile application.

Users can contact support without being a broker's client
Specialists are ready to respond 24/7
The support team is multilingual and provides consultations on trading matters

Traders will not receive assistance on weekends

If you need consultation, want to clarify a trade related question, or have encountered a sudden issue, PU Prime support is ready to help you. To contact them, you can use the following options:

For general inquiries, contact the call center;
Legal inquiries call center;
Email;
LiveChat - on the website, user account, and broker's app;
Tickets on the website.

The broker is present on the following social platforms: Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok, where you can also reach out to the support team. Subscribing to PU Prime's profile on at least one of these social networks is recommended to stay updated on analytical news and beneficial promotions.

Contacts
Foundation date	2015
Registration address	9A, CT House, Providence, Mahé, Seychelles
Regulation	ASIC, FSA (Seychelles), FSCA, FSC (Mauritius), CMA (UAE) Licence number: 410681, SD050, 52218, GB23202672, 20200000388
Official site	https://www.puprime.com/
Contacts	info@puprime.com +248 4671 948, +248 4373 668

Best PU Prime Alternatives

zForex

8.1 /10

Regulation Not regulated

EUR/USD 0.1 pips

Plus500

7.6 /10

Regulation Tier-1

EUR/USD 0.5 pips

OANDA

6.9 /10

Regulation Tier-1

EUR/USD 0.1 pips

Trading.com USA

6.2 /10

Regulation Tier-1

EUR/USD 0.9 pips

FOREX.com

6.9 /10

Regulation Tier-1

EUR/USD 0.7 pips

PU Prime Video Guides

FAQs

How are PU Prime’s trading commissions and non-trading fees structured?

PU Prime’s overall fee level is described as medium, with a fees score of 7/10, and it offers low forex trading fees, tight EUR/USD spreads, and no inactivity, deposit, or withdrawal fees. On Standard accounts, commissions are included in floating spreads (for example, EUR/USD typically ranges from 0.7 to 1.3 pips), while RAW/ECN accounts use tighter market-based spreads (around 0.2 pips on EUR/USD and GBP/USD) plus a $3.5 commission per lot.

What types of trading accounts are available at PU Prime and what are their key conditions?

PU Prime offers Demo, Cent, Standard, ECN, Prime, Islamic (swap-free), VIP, Micro, and Managed accounts, with a safety score of 7.7/10 for this category. Minimum deposits range from $20 on the Cent account and $50 on Standard and Islamic accounts up to $1,000 for Prime and $10,000 for ECN, with spreads starting at 1.3 pips on Cent/Standard/Islamic and 0.0 pips on ECN and Prime, where per-lot commissions apply.

What do PU Prime user reviews and feedback indicate about overall client satisfaction?

PU Prime has a user satisfaction score of 6.7/10 based on 56 reviews, with 7% of users giving 5 stars, 27% giving 4 stars, 61% giving 3 stars, 4% giving 2 stars, and 2% giving 1 star. According to user reviews, overall sentiment is mixed, with most ratings clustered around the middle of the scale rather than strongly positive or negative.

What markets and tradable assets does PU Prime provide, according to user reviews and comments?

PU Prime offers access to 1,000 tradable assets, including 45 forex currency pairs, stocks, commodity futures, and stock indices, and it has a markets safety score of 8/10. The broker also supports bonds, ETFs, copy trading, and managed accounts, while crypto and options trading are not available, and the section does not include specific user reviews or comments about these markets.

How does the PU Prime account opening process work and what feedback is given on its speed?

Opening an account with PU Prime involves online registration, mandatory KYC verification, and a minimum deposit starting from $20, with the test registration taking about 20 minutes and KYC completion around 2 business days. The review notes that onboarding functions as expected and benefits from mandatory KYC for security, but comments that account approval and registration can take longer than some users might expect.