Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Rock-West Pros & Cons
- Licensed operation.
- A-book model with external order routing.
- Floating spreads starting from 0.0 pips.
- Leverage up to 1:2000.
- Proprietary Rock-West App and MetaTrader 5 support.
- Copy trading without additional fees and MAM system for investors and managers.
- Wide selection of payment methods for deposits and withdrawals.
- No structured educational program.
- No 24/7 customer support.
Rock-West is a regulated broker established in 2019 by a team of European experts in finance and technology, including the former Chief Technology Officer of Exness. The company offers access to over 230 trading instruments across major asset classes such as currency pairs, cryptocurrencies, indices, and commodities.
Traders can choose between the proprietary Rock-West App and the widely used MetaTrader 5 platform. Leverage is available up to 1:2000, catering to both conservative and aggressive trading strategies. Additional features include copy trading and a Multi-Account Manager (MAM) system designed for professionals who manage multiple client accounts.
Rock-West operates under the oversight of the Financial Services Authority (FSA) of Seychelles, ensuring compliance with international financial regulations.
TU Expert Verdict
Rock-West carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
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Rock-West User Reviews
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5-star
0%
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4-star
28%
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3-star
67%
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2-star
6%
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1-star
0%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of Rock-West have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Rock-West with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Rock-West’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Rock-West Standard spreads Rock-West OANDA FOREX.com EUR/USD min, pips 1.4 0.1 0.7 EUR/USD max, pips 1.8 0.5 1.2 GPB/USD min, pips 1.5 0.1 0.9 GPB/USD max, pips 1.9 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
Rock-West RAW/ECN spreads Rock-West OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 4 3.5 5 EUR/USD avg spread 0.1 0.15 0.2 GBP/USD avg spread 0.1 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Rock-West. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Rock-West Non-Trading Fees Rock-West OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is Rock-West Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria3.7 /10Rock-West has a safety score of 3.7/10, which corresponds to a Low security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Negative balance protection
- Not tier-1 regulated
- Track record of less than 8 years
Rock-West Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level FSA (Seychelles)
Full Name Financial Services Authority of Seychelles Country of regulation Seychelles Investor Protection Fund No specific fund Regulation Level Tier-3 Rock-West Security Factors Foundation date - Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.7.1 /10Rock-West offers the following account options: Demo, Standard, ECN/Raw spread.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Demo account
- Low minimum deposit
- Micro lots are not available
- No VIP account option
Rock-West account types vs top competitors Rock-West Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent NoNoNoMicro NoNoYesSwap Free NoNoYesVIP NoNoNoManaged NoNoNoRock-West accounts trading conditions
Rock-West offers multiple account types tailored to various strategies and experience levels. Before trading with real funds, users can practice on a demo account with a $10,000 virtual balance.
Account Type Description Standard. Minimum deposit is $50. Spreads start at 1.4 pips, and there are no trading commissions. Leverage for currency pairs is up to 1:2000. A 100% bonus is available on the first deposit, up to $10,000. Copy trading is supported. A Swap-Free account is available upon request. Suitable for traders of all levels. Raw. Minimum deposit is $250. Spreads start at 0.0 pips, and the trading commission is $8 per lot. Leverage for currency pairs is up to 1:1000. Bonuses and copy trading are not available. Designed for high-frequency traders, scalpers, and experienced OTC market participants. -
Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology4.8 /10Rock-West received a Low score for the efficiency and convenience of its deposit and withdrawal processes.
Rock-West offers limited payment options and accessibility, which may impact its competitiveness.
- USDT (Tether) supported
- Minimum deposit below industry average
- No withdrawal fee
- No deposit fee
- BTC not available as a base account currency
- Wise not supported
- BTC payments not accepted
What are Rock-West deposit and withdrawal options?
Rock-West offers a limited selection of deposit and withdrawal methods, including Bank Card, Bank Wire, USDT. This limitation may restrict flexibility for users, making Rock-West less competitive for those seeking diverse payment options.
Rock-West Deposit and Withdrawal Methods vs Competitors Rock-West Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC NoNoYesWhat are Rock-West base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Rock-West supports the following base account currencies: USD.
What are Rock-West's minimum deposit and withdrawal amounts?
The minimum deposit on Rock-West is $50, while the minimum withdrawal amount is $20. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Rock-West’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria3.8 /10Rock-West offers a limited selection of trading assets compared to the market average. The platform supports 60 assets in total, including 25 Forex pairs.
- Copy trading platform
- Indices trading
- Crypto trading
- Futures not available
- Small selection of currency pairs
Supported markets vs top competitors
We have compared the range of assets and markets supported by Rock-West with its competitors, making it easier for you to find the perfect fit.
Rock-West Plus500 OANDA Currency pairs 25 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 60 2800 129 Stocks NoYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products Rock-West offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at Rock-West by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.10 /10We successfully registered an account with Rock-West in 7 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at Rock-West is $50. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fast registration time (up to 15 minutes)
- Fully online account opening process
- Quick KYC verification (1 business day or less)
- Account setup process may feel less convenient for beginners
Rock-West account opening Rock-West Plus500 OANDA Online Registration YesYesYesMinimum deposit $50 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 7 10 KYC time (days) 1 3 3 Is Rock-West available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
Opening an account at Rock-West is straightforward and takes no more than 10 minutes. To become a client, follow these steps:
Click a button to begin registration. On the homepage, click “Start Trading.” Alternatively, click “Register” at the top of any page.
Then, complete the form with your first name, last name, email address, and phone number. You will also create a password and enter a referral code (if applicable).
After email confirmation, log in to your dashboard. You can open a live or demo account there.
Dashboard options include:
- Verification process.
- Depositing funds.
- Submitting withdrawal requests.
- Internal transfers between accounts.
- Market technical analysis, news overview, economic calendar.
- Copy trading platform access.
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Customer Support
Score:We evaluated Customer Support at Rock-West by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria6.6 /10Customer support at Rock-West is available, but response speed and service quality may vary. Some requests are handled efficiently, while others may require follow-ups.
During testing, response times were moderate, and communication depended on the complexity of the request. Rock-West provides basic support functionality but does not stand out in overall service performance.
InformationRock-West’s support team is available every day of the week, including holidays, from 08:00 to 22:00 (GMT+4).
- Multilingual support.
- Accessible every day of the week.
- No 24/7 support.
Available communication methods
- Website chat
- Phone
- Feedback form
- Tickets via dashboard
- X (formerly Twitter)
Contacts Registration address 2nd Floor, 9A, CT House, Providence, Mahe, Seychelles Regulation FSA (Seychelles) Licence number:
SD044Official site https://www.rock-west.com/ Contacts info@rock-west.com support@rock-west.com +248 4 376 660
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FAQs
What does Rock-West’s regulation and safety score reveal about its overall security level?
Rock-West has a safety score of 3.7/10, which corresponds to a low security level in this review. It is regulated by the Financial Services Authority of Seychelles (a Tier-3 regulator), offers negative balance protection and KYC verification, but it is not Tier-1 regulated and has a track record of less than 8 years, and there is no specified investor compensation fund.
How are Rock-West trading commissions and fees structured on Standard and RAW/ECN accounts?
Rock-West’s fees are rated as medium overall, with low forex trading fees, tight EUR/USD spreads, and no inactivity, deposit, or withdrawal fees. On Standard accounts, costs are built into floating spreads (for example, EUR/USD typically ranges from 1.4 to 1.8 pips), while RAW/ECN accounts use market-based spreads (around 0.1 pips on EUR/USD and GBP/USD during active hours) plus a $4 commission per lot.
What do Rock-West user reviews and feedback indicate about client satisfaction?
Rock-West has a user satisfaction score of 6.4/10 based on 18 reviews, with most ratings being 3-star (67%) and 4-star (28%), and very few low-star scores. According to user reviews, this distribution suggests a generally mixed experience, with clients neither overwhelmingly satisfied nor strongly dissatisfied.
What deposit and withdrawal options and limits are available at Rock-West?
Rock-West supports a limited range of funding methods, including bank cards, bank wire, and USDT, and does not charge deposit or withdrawal fees according to this review. PayPal, Wise, and BTC as a base account currency are not supported, the only base currency listed is USD, and the minimum deposit and withdrawal amounts are $50 and $20 respectively, which may vary by account type and payment method.
How do reviews describe the Rock-West trading account opening process and verification times?
The account opening process at Rock-West is described as fully online and relatively quick, with registration taking about 7 minutes and KYC verification completed within 1 business day. The minimum deposit is $50, and while the procedure is considered accessible, the review notes that the setup steps may feel less convenient for beginners.
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The demo account as a first step helps test strategies without risk, and the smooth transition to a live account feels logical. Mobile app support makes trading more accessible, but the lack of 24/7 support can be inconvenient. Otherwise, the conditions are suitable for a careful start with a small deposit.