Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
FOREX.com Pros & Cons
- Average order execution speed is 0.04 ms
- Reliability is supported by oversight from multiple regulators, with client funds held in segregated accounts
- Attractive trading conditions include tight spreads on over 80 currency and metal pairs
- High fixed commission for fund withdrawals
- Initial deposit starts at $1,000, which may be restrictive
- Few deposit and withdrawal methods, and actual terms often differ from those advertised
- Customer support can be difficult to reach due to high demand
TU Expert Verdict
FOREX.com demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
FOREX.com User Reviews
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5-star
7%
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4-star
22%
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3-star
60%
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2-star
9%
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1-star
3%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria7 /10The trading and non-trading commissions of FOREX.com have been analyzed and rated as having Medium fees, with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, ZForex and OANDA, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- No withdrawal fee
- Inactivity fee applies
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Is FOREX.com Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria10 /10FOREX.com has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 27 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.6.8 /10FOREX.com offers the following account options: Demo, Standard, ECN/Raw spread, Micro, Swap Free, VIP.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Demo account
- Swap Free (Islamic) account
- Standard account with balanced trading conditions
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.5 /10FOREX.com received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria10 /10FOREX.com offers a wider selection of trading assets than the market average, with over 5500 tradable assets available, including 80 currency pairs.
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Trading Account Opening
We successfully registered an account with FOREX.com in 30 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at FOREX.com is $100.Score:We evaluated Trading Account Opening at FOREX.com by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria10 /10FOREX.com received a score of 10/10, indicating a strong offering in terms of trading platforms and tools. The broker provides broad access to popular platforms and supports a variety of features designed to enhance both manual and automated trading.
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Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria8 /10 -
Customer Support
Score:We evaluated Customer Support at FOREX.com by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.7 /10
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FAQs
What commissions and fees does FOREX.com charge for trading and account maintenance?
According to the review, FOREX.com has medium overall fees with low forex trading costs, tight EUR/USD spreads, and no deposit or withdrawal fees. Standard account spreads on EUR/USD typically range from 0.7 to 1.2 pips, while RAW/ECN accounts show an average EUR/USD spread of 0.2 pips plus a $5 commission per lot, and there is a $15 monthly inactivity fee.
What types of trading accounts are available with FOREX.com and how do they differ?
FOREX.com offers Demo, Standard, ECN/Raw spread (Commission), Micro, Swap Free (Islamic), VIP, and DMA accounts, but does not provide a Cent account. Real accounts generally have a $1,000 minimum deposit (with DMA at $25,000) and differ by available instruments, spread structure, and whether an additional commission is charged instead of or alongside spreads.
What do user reviews say about overall satisfaction with FOREX.com?
FOREX.com has a user satisfaction score of 6.4/10 based on 104 reviews, with most ratings clustered around 3 and 4 stars and relatively few 1-star or 5-star scores. According to user reviews, this indicates a mixed overall impression, with neither strongly positive nor strongly negative consensus.
How does the FOREX.com account opening process work according to user feedback and testing?
The review notes that FOREX.com offers a fully online registration process that took 30 minutes to complete, with KYC verification finalized within 1 business day and a minimum deposit of $100. Based on available feedback in the section, the process is described as accessible and relatively hassle-free, though registration may sometimes take longer than expected.
What trading platforms and tools does FOREX.com provide, and how are they described in reviews and comments?
FOREX.com supports MT4, MT5, TradingView, a proprietary platform, and WebTrader, and offers features such as one-click trading, EAs, 2FA, alerts, and access to about 5,500 tradable assets. The broker also provides tools like API access, free VPS, a strategy (EA) builder, and Autochartist, while the section notes that cTrader is not available; specific user reviews or comments about these platforms are not provided in this block.
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