Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
FOREX.com Pros & Cons
- Average order execution speed is 0.04 ms
- Reliability is supported by oversight from multiple regulators, with client funds held in segregated accounts
- Attractive trading conditions include tight spreads on over 80 currency and metal pairs
- High fixed commission for fund withdrawals
- Initial deposit starts at $1,000, which may be restrictive
- Few deposit and withdrawal methods, and actual terms often differ from those advertised
- Customer support can be difficult to reach due to high demand
TU Expert Verdict
FOREX.com demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
FOREX.com User Reviews
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5-star
7%
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4-star
22%
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3-star
60%
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2-star
9%
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1-star
3%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria7 /10The trading and non-trading commissions of FOREX.com have been analyzed and rated as having Medium fees, with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and Venom by Cobra Trading, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- No withdrawal fee
- Inactivity fee applies
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Is FOREX.com Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria10 /10FOREX.com has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 27 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.6.8 /10FOREX.com offers the following account options: Demo, Standard, ECN/Raw spread, Micro, Swap Free, VIP.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Demo account
- Exclusive VIP account with enhanced trading conditions
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.5 /10FOREX.com received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria10 /10FOREX.com offers a wider selection of trading assets than the market average, with over 5500 tradable assets available, including 80 currency pairs.
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Trading Account Opening
We successfully registered an account with FOREX.com in 30 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at FOREX.com is $100.Score:We evaluated Trading Account Opening at FOREX.com by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.9 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria10 /10FOREX.com received a score of 10/10, indicating a strong offering in terms of trading platforms and tools. The broker provides broad access to popular platforms and supports a variety of features designed to enhance both manual and automated trading.
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Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria8 /10 -
Customer Support
Score:We evaluated Customer Support at FOREX.com by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.7 /10
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FOREX.com Video Guides
FAQs
How is FOREX.com regulated and what safety features does it offer to traders?
FOREX.com has a safety score of 10/10 and is regulated by several Tier-1 authorities, including the FCA (UK), ASIC (Australia), NFA and CFTC (United States), JFSA (Japan), and CIRO (Canada), as well as Tier-3 regulation from CIMA in the Cayman Islands. The broker was founded in 1999, applies mandatory KYC verification, and provides negative balance protection, with investor compensation schemes such as up to £85,000 under the UK FCA and up to CAD 1,000,000 under CIRO where applicable.
What commissions and fees should traders expect with FOREX.com?
FOREX.com has a fees score of 7/10, with low forex trading fees, tight EUR/USD spreads on Standard accounts (typically 0.7–1.2 pips) and a RAW/ECN account commission of $5 per lot with average EUR/USD spreads around 0.2 pips. Non-trading fees include no deposit or withdrawal fees, but there is an inactivity fee of $15 per month.
What do user reviews and feedback indicate about FOREX.com’s overall satisfaction level?
FOREX.com has a user satisfaction score of 6.4/10 based on 104 reviews, with most ratings clustered in the 3-star range and smaller portions of 4- and 5-star scores. According to user reviews, overall sentiment is mixed rather than strongly positive or negative.
How do traders describe the FOREX.com account opening process in their feedback?
The account opening process at FOREX.com is fully online, with registration taking about 30 minutes and KYC verification typically completed within 1 business day, and the minimum deposit is $100. The review notes that onboarding is described as accessible and relatively hassle-free, although in some cases registration may take longer than expected.
What customer support options are available and how are they described in reviews and comments?
Customer support operates around the clock on weekdays (24/5) and can be reached by phone, email, or a feedback form, but there is no multilingual support mentioned. Reviews and comments in the section indicate that response times and service quality can vary, with some requests resolved efficiently and others requiring follow-ups.
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