Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Synergy Markets Pros & Cons
- Transparent trading conditions and access to ECN (Electronic Communication Network) accounts types;
- Equinix NY4 data center provides fast order execution;
- PAMM and MAM accounts for generating passive income;
- ASIC regulation ensures client funds protection;
- Support for copy trading and expert advisors (EAs);
- Instant deposits and fast withdrawals.
- High initial deposit;
- No educational materials for novice traders.
TU Expert Verdict
Synergy Markets demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Synergy Markets User Reviews
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5-star
0%
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4-star
33%
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3-star
67%
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2-star
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1-star
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria5 /10The trading and non-trading commissions of Synergy Markets have been analyzed and rated as having Medium fees, with a fees score of 5/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Tight EUR/USD market spread
- No inactivity fee
- Above-average Forex trading fees
- Deposit fee applies
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Is Synergy Markets Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria8 /10Synergy Markets has a safety score of 8/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record of less than 8 years
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.7.1 /10Synergy Markets offers the following account options: Demo, Standard, ECN/Raw spread.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Demo account
- Standard account with balanced trading conditions
- No Swap Free account
- No VIP account option
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.3 /10Synergy Markets received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria3.5 /10Synergy Markets offers a limited selection of trading assets compared to the market average. The platform supports 0 assets in total, including 50 Forex pairs.
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Trading Account Opening
We successfully registered an account with Synergy Markets in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at Synergy Markets is $100.Score:We evaluated Trading Account Opening at Synergy Markets by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Customer Support
Score:We evaluated Customer Support at Synergy Markets by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.1 /10
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FAQs
How safe is trading with Synergy Markets according to its regulation and security features?
Synergy Markets has a safety score of 8/10, described as a high security level, and is regulated by the Australian Securities and Investments Commission (ASIC), which is classified as a Tier-1 regulator. The broker offers negative balance protection, but its track record is less than 8 years and the foundation date is not specified in the review. Verification (KYC) is listed as not required in this section, and there is no specific investor compensation fund mentioned, although ASIC is noted as having stringent consumer protection.
What do reviews say about Synergy Markets spreads, commissions, and other trading fees?
The review rates Synergy Markets’ overall fee level as medium, with a commissions and fees score of 5/10. Standard account EUR/USD spreads typically range from 1.0 to 1.6 pips and GBP/USD from 1.3 to 2.0 pips, while RAW/ECN accounts show average EUR/USD spreads around 0.1 pips and GBP/USD around 0.3 pips plus a $3.5 per lot commission. Non-trading fees include a 0–1% deposit fee, 0–3% withdrawal fee, and no inactivity fee, and the section notes that Forex trading fees are above average and that a deposit fee applies.
What types of trading accounts does Synergy Markets offer and how do traders describe them in reviews?
According to the review, Synergy Markets provides Demo, Standard, and ECN/Raw spread accounts, but does not offer Cent, Micro, Swap Free, VIP, or managed accounts. Specific MT4 options include STPECN (spread-only, no commission), ZeroECN (spreads from 0 pips with AUD 8.5 per lot commission), and PureECN (spreads from 0 pips with AUD 7 per lot commission), plus an Xchange MT5 account with percentage-based fees on Australian and U.S. stocks. The section highlights tight-spread ECN accounts and balanced Standard conditions as advantages, while the lack of micro lots and VIP accounts is listed as a drawback; user reviews or comments about these accounts are not specified in this section.
What deposit and withdrawal options and limits does Synergy Markets provide?
Synergy Markets supports deposits and withdrawals via bank cards, bank wire, and Skrill, and does not support PayPal, Wise, or BTC according to this section. The minimum deposit is stated as $100 and the minimum withdrawal as $1, though the review notes these may vary by account type and payment method. The broker charges a 0–1% deposit fee and a 0–3% withdrawal fee, and offers several base currencies (USD, EUR, GBP, JPY, AUD), with a minimum deposit below what the review describes as the industry average.
What feedback is available about Synergy Markets customer support and its working hours?
The review describes Synergy Markets’ customer support as basic, with moderate response times and service quality that can vary depending on the complexity of the request. Support is available Monday to Friday from 09:00 to 18:00 AEST via email, phone, feedback form, and in-person visits to Australian offices, and it is provided in Chinese and English. The section notes the absence of live chat and limited availability as disadvantages, but does not include detailed user feedback or comments about specific support experiences.
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