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HTX featured an interview with DAODAO, its Chinese VIP community leader, discussing the broker's approach to serving high-net-worth clients by focusing on curated, high-value information and efficient communication within its VIP group chats.
HTX released an interview with DAODAO, the head of its Chinese VIP client community, as part of the "VIP Guardian Program," a weekly series featuring frontline client managers. The discussion focused on the broker's approach to high-net-worth client service, where the emphasis is placed on minimizing irrelevant communication in VIP group chats and providing only curated, high-value updates, market analysis, and timely responses.
According to the published article, DAODAO's role differs from traditional client management by prioritizing efficiency and filtered content, including security updates and asset proof, while maintaining a rapid response system for emergencies. The broker stated that this strategy is intended to respect clients’ time and foster trust by reducing cognitive load and delivering precise, actionable information.
HTX (Huobi) is a global cryptocurrency exchange established in 2013 and based in Seychelles, offering around 300 trading pairs and a minimum trade amount of $1. The platform does not provide a demo account or educational resources, and its operations are not regulated or licensed by any authority, with limited client asset protection and support options. For further details, visit the broker profile on Traders Union.
In our previous coverage, we reported on HTX's Summer Point Challenge, where users could earn rewards by completing trading tasks and accumulating heat points. For more details, see the earlier news about HTX.