Freshworks emphasizes digital skills for AI in healthcare

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11.02.2026

Freshworks emphasizes digital skills for AI in healthcare — Freshworks on AI in healthcare

AI cannot transform healthcare on its own; it requires a digitally ready workforce. This crucial insight is shared by Tony Davies from Portsmouth Hospitals University NHS Trust, highlighting the importance of bridging the digital skills gap.

Davies explains that enhancing digital competence can significantly improve IT performance and staff experience in healthcare institutions. Emphasizing the need for comprehensive digital training, his perspectives align with Freshworks' mission to integrate advanced AI technologies in healthcare.

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