Freshworks analyzes corporate software inefficiencies costing 7 revenue

Freshworks analyzes corporate software inefficiencies costing 7 revenue
Freshworks reveals software cost issues

Freshworks sheds light on the growing issue of corporate inefficiencies and their financial impact. According to the company, complexity within organizations is leading to substantial losses.

In a Q&A with the Wall Street Journal, executive Mik Yamamoto emphasizes that businesses lose 7 of their annual revenue due to friction. Additionally, $1 in every $5 spent on software is wasted, and employees are losing nearly a full workday each week navigating disconnected tools and processes.

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