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ISG reports a fundamental change as artificial intelligence transforms the relationship between business and IT. Top organizations are adopting new models built on continuous partnership, according to insights shared in a recent video.
The impact of AI is leading companies to move beyond traditional silos, fostering deeper integration and sustained value creation. This shift is seen as essential for maintaining competitive advantage as technology rapidly evolves.
ISG previously noted that business process outsourcing is entering a new phase as automation and AI drive efficiency gains for both providers and buyers, according to its recent report. The firm has also advised businesses to prepare for proposed H-1B wage reforms by updating their workforce planning strategies, as outlined in its analysis. These developments reflect the shifting business priorities prompted by technology and regulatory changes.