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WNS (Holdings) Ltd is calling attention to the challenges of high-touch order management in enterprise operations. The company warns that outdated or overly manual processes can impede operational speed and make it difficult for businesses to scale efficiently.
In its Retail and Consumer Pulse series, WNS (Holdings) Ltd is set to explore the transformation of order management with experts Abhishek Joshi and Paul Morrison. The session aims to help organizations understand how modernizing order workflows can drive agility and competitiveness in a rapidly evolving retail landscape.
WNS (Holdings) Ltd has previously launched Modern Airline Retailing CoEs to help airlines unify fragmented systems and improve operational efficiency. The firm has also urged enterprises to redesign workflows and operating models to maximize the benefits of scaling AI agents. These initiatives reflect WNS’s ongoing focus on modernizing business processes across sectors.