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WNS (Holdings) Ltd targets utility CX innovation at Innovate Utility Customer Experience Conference 2026
WNS (Holdings) Ltd is set to present new developments in utility customer experience at the upcoming Innovate Utility Customer Experience Conference 2026.
The company, part of Capgemini, will be available at Booth 331, focusing on topics such as billing, payments, and evolving customer expectations in the utilities sector. The event aims to address how technology and service integration are reshaping customer interactions for utilities providers. Details about specific initiatives or announcements from WNS (Holdings) Ltd are expected to be revealed during the conference.
WNS (Holdings) Ltd has previously highlighted the growing complexity in energy utilities as stakeholder expectations increase through 2026, according to a recent update on shifting utility priorities. The company has also expanded into airline retail by launching Modern Airline Retailing Centers of Excellence to help unify fragmented systems and boost efficiency, as detailed in its airline sector initiative. These efforts reflect WNS's ongoing focus on operational integration across critical sectors.
This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
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