8X8 earns recognition for innovative CX platform

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8X8 nominated for CODiE Award

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Anastasiia Chabaniuk

23.06.2026

8X8 earns recognition for innovative CX platform — 8X8 nominated for CODiE Award

8X8 has been nominated for a CODiE Award in the newly introduced Best Customer Experience Solution category.

This distinction honors platforms that empower organizations to deliver highly personalized and exceptional customer interactions at every stage. 8X8 states that their platform is purpose-built to meet these demands, reflecting the company's commitment to driving superior customer experiences through technology. Details about the final award results will be announced at a later date.

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Earlier this year, 8X8 reported a 23 percent revenue boost linked to improved customer engagement, while cautioning that slow replies can lead to lost sales as buyers turn to competitors (article). The company also won Gold in the AI category at the Drum Awards for its The Power of You initiative, led by CMO Bruno Bertini (article). Both developments highlight 8X8's ongoing focus on customer experience and technological advancement.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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