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Jamf has launched a new Premium Support tier called Titanium, expanding its support offerings for customers.
Along with the Titanium tier, the company has introduced Technical Account Managers and Training Passes to further enhance customer support capabilities. These updates reflect Jamf's effort to provide more comprehensive services to users seeking additional support and training options.
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Jamf recently introduced an AI diagnostic assistant and improved APIs during its JNUC keynote, according to company announcements. The company has also supported Mac admins through its sponsorship of the Mac Admins Foundation Grant Program, as detailed in previous reports. These initiatives demonstrate Jamf's ongoing efforts to strengthen its offerings for Apple-focused IT professionals.