U Mobile, MRT Corp explore 4G and 5G coverage at RTS Bukit Chagar complex

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U Mobile, MRT: 4G, 5G at Bukit Chagar

Highlights

U Mobile and MRT Corp have signed an MOU to explore 4G and 5G coverage at the Bukit Chagar Complex, part of the Johor Bahru-Singapore RTS Link.
The initiative supports the connectivity needs of approximately 600 government agency personnel and improves access to information for passengers and visitors at the complex.
The partnership could introduce 5G- and AI-powered digital applications at the complex, supporting smarter operations and a better passenger experience.

This article was translated from the original. Read the original version by our correspondent here.

Coverage framework for the RTS complex

As reported by The Edge Malaysia, citing a joint statement by U Mobile and Malaysia Rapid Transit Corporation Sdn Bhd, the two parties have signed a memorandum of understanding to explore the provision of indoor 4G and 5G coverage at the Bukit Chagar Immigration, Customs and Quarantine Complex in Johor Bahru, which forms part of the Johor Bahru-Singapore Rapid Transit System Link.

Under the MOU, the parties will examine the commercial, technical and operational framework for providing 4G and 5G coverage inside the complex, subject to final agreements, technical requirements and relevant approvals.

U Mobile chief executive officer Wong Heang Tuck said the partnership reflects the company’s ongoing commitment to expanding quality digital connectivity across strategic public infrastructure and high-traffic locations. MRT Corp chief executive officer Datuk Mohd Zarif Hashim said reliable mobile connectivity is an important element of modern travel and contributes to a seamless passenger experience at the cross-border facility.

Impact on operations and the passenger experience

The initiative also supports the connectivity needs of approximately 600 government agency personnel currently based at the complex, in addition to passengers and visitors who need access to travel information and onward transport arrangements.

According to the companies, the partnership could pave the way for future 5G- and artificial intelligence-powered digital applications at the complex, supporting smarter building operations, greater operational efficiency and an improved passenger experience. U Mobile said its indoor 5G coverage footprint now spans more than 250 sites nationwide.

In our previous coverage of ICT economic performance in Malaysia, we highlighted the ICT and e-commerce sector’s RM476.8 billion contribution to GDP in 2025, driven by growth in ICT services and manufacturing. We also outlined the increase in ICT product exports and how this momentum reinforces the role of digital infrastructure and services as key drivers of the country’s economic growth.

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