Blend Labs reveals mobile platforms drive more mortgage application starts but desktops achieve higher completion rates

Blend Labs reveals mobile platforms drive more mortgage application starts but desktops achieve higher completion rates
Mortgage apps trend: mobile vs desktop

Blend Labs has shared new insights from its platform, indicating that more mortgage applications are started on mobile devices while a larger proportion are ultimately completed on desktops.

The company noted that this trend in application funnel performance may challenge common assumptions among lenders about where drop-offs occur in the process.

Blend Labs recently introduced a new AI agent for loan officers at MBAAnnual to expand its technology offerings for financial professionals, according to a previous announcement (link). The company has also launched Autopilot, enabling instant W-2 document reviews to streamline loan application processing (link). Both initiatives highlight Blend’s ongoing efforts to improve the mortgage experience through digital tools.

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