Just Eat Switzerland cuts courier jobs as it shifts delivery model
Just Eat Takeaway's Swiss unit is reducing its courier workforce in Switzerland as it moves away from scheduled shifts. The change affects 373 delivery jobs and marks a significant operational shift in the company's local logistics model.
Highlights
- Just Eat Switzerland announced the reduction of 373 delivery jobs as it transitions from a shift-based system to a hybrid logistics model.
- The layoffs include 193 couriers directly employed by Just Eat and 180 workers from external staffing agencies, aiming to boost adaptability to demand.
- Swiss union Unia claims Just Eat will now use self-employed drivers, as the cuts affect more than half of the company’s estimated 700 couriers in Switzerland.
Workforce reduction and logistics shift
As reported by Reuters, Just Eat Switzerland said on Monday that it is cutting 373 delivery jobs as it phases out its current shift-based system and moves to a hybrid logistics model.Of the jobs affected, 193 belong to couriers employed directly by the company and 180 to workers employed through external staffing agencies, according to a company statement. Just Eat said the new model is intended to support long-term competitiveness and make operations more adaptable to demand.
Labour impact in the Swiss delivery market
The cuts represent more than half of the company's couriers in Switzerland, based on figures reported by Swiss newspaper Tages-Anzeiger, which estimated the total at around 700. Just Eat has not confirmed that overall number.Swiss union Unia said in a statement that it believes Just Eat will continue to rely on delivery drivers, but on a self-employed basis. The company declined to comment on that point.
Our earlier coverage on how AI is reshaping competition highlighted that rising automation and data-driven tools are raising the baseline for performance, leaving less room for “average” execution. We noted that companies may need to rethink investment priorities, workforce skills, and decision-making processes as technology-driven shifts push firms to redesign how they operate to stay competitive.
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