Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- The only cryptocurrency platform offering five other types of assets for trading alongside cryptocurrencies;
- Convenient, multifunctional browser platform and mobile application, allowing for 24/7 financial instrument trading;
- The BEST token from Bitpanda provides a wide range of benefits, including fee discounts on exchanges, cashback on withdrawals, increased staking rewards, and participation in prize draws;
- Staking yields up to 26% annually, up to 4.92% in Cash Plus, and Tell a friend programme can bring in up to 100 EUR;
- Traders can order a Bitpanda Visa debit card for EUR 9.90, with global payment availability and quick, low-fee withdrawals;
- The broker is officially holding European licenses, such as AMF in France and BaFin in Germany; FR, CZ, AT, IT, SE, ES VASP Registration; MIFID II License Across Europe; PSD2 AND EMI License Across Europe;
- Crypto assets are stored in cold wallets, with infrastructure and systems protected using advanced encryption technologies, employing modern KYC registration and verification procedures.
- Trading fees are not explicitly stated but are included in the buy/sell price, slightly above the average market level overall;
- Limited accessibility outside the European Union, with many services restricted or unavailable;
- Lack of analytical and forecasting tools, despite their claimed presence.
Bitpanda platform offers cryptocurrencies, crypto indices, precious metals, CFDs on stocks, commodities, and ETFs. In total, there are over 3,000 assets available. Trading is conducted through an in-browser platform or a mobile application for Android and iOS devices. Additionally, the Bitpanda Swap service allows for instant exchange of cryptocurrencies. The trading fee depends on the asset, the direction of the trade (buying or selling), and other factors, such as holding the platform's native token, BEST, in the user’s wallet. Fees typically range from 0.5% to 1.5%. Deposit and withdrawal of funds are available in fiat money as well as cryptocurrency transfer. Fiat deposits and withdrawals are facilitated through Visa and Mastercard, bank transfers, Neteller, Paypal, Skrill, GIROPAY, SEPA, among other methods, with zero deposit & withdrawal fees in all payment methods. Additional income can be generated through staking, Cash Plus service, affiliate programme, and tell a friend programme.
TU Expert Verdict
Bitpanda demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Bitpanda User Reviews
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5-star
27%
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4-star
36%
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3-star
36%
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2-star
0%
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1-star
0%
None
Bitpanda offers some of the most transparent and adequate conditions among all the companies I have encountered. They really deliver on their promises: no unexpected rule changes, hidden commissions or unpleasant surprises. What is stated initially, you get in the end.
Trading goes without problems, everything works stably, and most importantly - the earnings are withdrawn in full without unnecessary delays. This is especially valuable, given that other companies often have unforeseen adjustments of conditions. Bitpanda shows that an honest and transparent approach to customers is possible. Therefore, if you are looking for a reliable platform for trading and investing, this option is definitely worth considering.
None
Finding the best crypto broker turned out to be easier than I thought. Bitpanda fully justified my expectations - I didn't have to waste time on long comparisons and reflections. From the first day of working with them, it became clear that everything has been thought through to make it convenient and profitable for clients.
Especially pleased with the transparent conditions and ease of use of the platform. Everything is intuitive, and the process of working with cryptocurrency does not cause any difficulties. Plus, you can see that the company really cares about its customers: support is always on the phone, and the conditions of trading and working with assets are thought out so that they are as comfortable as possible.
Bitpanda is an example of how a reliable crypto broker should work. If you value your time and want to get quality service, you can't find a better place!
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Bitpanda Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.5 /10Bitpanda received a 7.5/10 score for its trading fees. While Bitpanda is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Bitpanda trading fees?
We analyzed Bitpanda’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Bitpanda trading fees vs competitors
Bitpanda Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.15 0.22 0.2 0.194 What are Bitpanda deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC 0.005 ETH Does Bitpanda offer P2P trading?
Yes, Bitpanda offers a P2P trading platform. We have provided the fees for these transactions and compared them with competitors.Bitpanda P2P Fees Bitpanda MaiCoin MAX BTSE P2P maker fee (%) 0,1 - 0,05 0,1 0,01 P2P taker fee (%) 0,15 - 0,1 0,15 0,05 -
Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology9.8 /10Bitpanda has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- Government-regulated
- Tier-1 regulation
- 2FA
- Cold wallet storage
- No successful hacks history
- Not U.S regulated
- No investor protection fund
- No facial recognition
We also compared Bitpanda against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Bitpanda Security Factors Bitpanda OKX Coinbase Tier-1 regulation YesNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Bitpanda a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Bitpanda is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
Bitpanda is authorized or licensed in accordance with local regulations in the following regions: Austria, Italy, Sweden, Norway.
Is verification (KYC) mandatory at Bitpanda?
Yes, KYC verification is mandatory at Bitpanda. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Bitpanda available in the USA?
Bitpanda is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.7.5 /10Bitpanda received a 7.5/10 rating for its deposit and withdrawal services. While Bitpanda covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- No deposit fees
- Many cryptocurrencies for deposits and withdrawals
- P2P for flexible transfers
- PayPal payments
- Withdrawal fee applies
- No Google Pay option
Deposit and withdrawal options
Bitpanda supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto, PayPal.
Bitpanda Deposit and withdrawal options vs competitors
Bitpanda OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal YesNoYesWhat is Bitpanda minimum deposit?
The minimum deposit at Bitpanda is 20 EUR USD/USDT or 5 BTC. The minimum trade size is 105 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Bitpanda minimum deposit vs competitors
Bitpanda OKX Coinbase Minimum deposit, USD or USDT 20 EUR 10 10 Minimum deposit, BTC 5 5 1 Minimum trade amount, USD/USDT 105 1 2 Does Bitpanda support fiat money?
Bitpanda supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR, GBP.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.3 /10Bitpanda received a score of 3/10 in this category, indicating a modest offering of assets and markets. While Bitpanda covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Staking available
- Only 100 supported coins
- Crypto options not available
Bitpanda supported coins and markets vs competitors
We compared Bitpanda with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Bitpanda OKX Coinbase Supported coins 100 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets Stocks, ETFs, ETCs NoPre-IPO Bitpanda passive income options vs competitors
We also compared Bitpanda with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.5 /10Bitpanda received a score of 6.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Full-featured trading on desktop
- Positive user feedback on the iOS app
- Advanced tools and automation with API
- Mobile indicators allowed
- Advanced orders not available
- Android App score below 4 points
- No trading bots for traders
Trading apps
Bitpanda provides web and mobile apps for both Android and iOS users, with an average rating of 4.7 on the App Store and 3.4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Bitpanda platform is for mobile use.
Bitpanda OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Bitpanda offer a desktop app?
Yes, Bitpanda offers a desktop app with full trading functionality. It supports advanced charting, fast execution, and is compatible with both Windows and macOS systems.
Does Bitpanda offer advanced charting with TradingView integration?
No, Bitpanda does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Bitpanda based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria5.7 /10Bitpanda offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- Multilingual customer support
- 24/7 customer support available
- Support ticket system available
- Email support unavailable
- Live chat support unavailable
Bitpanda Support Channels vs Competitors
Bitpanda OKX Coinbase Live Chat NoNoYesEmail Support NoNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support YesNoYesContacts Regulation AMF (France), BaFin (Germany), Across Europe MIFID 2 License, Across Europe PSD2 AND EMI License, FR CZ AT IT SE ES VASP Registration Official site https://www.bitpanda.com/en
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