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Zaif Review 2026

Logo Zaif
5.9 /10
Moderate risk
How we tested Zaif

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • technically simplified trade;
  • profitable investment solution;
  • popular cryptocurrencies and tokens;
  • significant bonuses for the affiliate program;
  • transfer of cryptocurrency via Twitter;
  • low commission fees;
  • universal Manepa Card;
  • detailed FAQs section.
  • the Japanese yen is the only fiat;
  • technical support does not have a call center.

The Zaif exchange is a popular cryptocurrency trading platform. There are two options for buying and selling - fast trading and trading in the order book. Bitcoin, Ethereum, Bitcoin Cash, Fisco Coin, Symbol, XEM, Mona Coin, and other cryptocurrencies are traded on the exchange. The Japanese yen (JPY) is the only fiat currency on the site. The exchange provides 1:2 leverage. The trading terminal is a web version based on the standard TradingView system. Trader chat and analytics are integrated into the fast trading service. The Zaif Coin Reserve investment program allows you to automatically buy cryptocurrency at an average dollar value. There is a referral program with a bonus payment system. Trading commissions are below the market average.

TU Expert Verdict

Oleg Tkachenko
Oleg Tkachenko
Editor at Cryptocurrency & Blockchain Department

Zaif demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

Zaif is a Japanese cryptocurrency exchange offering 19 cryptocurrencies, including Bitcoin and Ethereum, through fast-execution and order book options. Its web platform includes charting tools, and Zaif Coin Reserve supports recurring cryptocurrency purchases. The exchange is regulated by a Japanese government authority, accepts Japanese yen as its only fiat currency, and offers margin leverage of 1:2.

Notable drawbacks include a limited coin selection, no investor protection fund, and a reported history of successful hacker attacks. Support relies on tickets, with no phone or live chat, while staking and copy trading are unavailable. Zaif may suit users seeking a simple platform and low entry costs, while those prioritizing broader asset coverage, additional safeguards, or more support channels may prefer another exchange.

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Zaif User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
6.2 /10
21 total
  • 5-star
    10%
  • 4-star
    19%
  • 3-star
    52%
  • 2-star
    10%
  • 1-star
    10%
ernesto25
1 year ago

What I can say is that trading on the Zaif platform is technically simplified. The interface is not overloaded with unnecessary elements, and everything is fairly compact and intuitive. For those who don't want to spend time studying complex terminals, or who simply appreciate minimalism in their work, this is a big advantage. You can set up a transaction in just a few clicks, which is handy both for beginners and for those trading "on the go". Everything works stably - orders are executed without delay, the connection isn't interrupted, the interface doesn't freeze. But there's one important point to bear in mind: among the fiat currencies, only the Japanese yen is available. This is not always practical, especially if you work in dollars or euros - you have to recalculate and adapt.

Ce que je peux noter, c'est que le trading sur la plateforme Zaif est techniquement simplifié. L'interface n'est pas surchargée d'éléments inutiles, tout est assez compact et intuitif. Pour ceux qui ne veulent pas passer du temps à étudier des terminaux complexes ou qui apprécient simplement le minimalisme dans leur travail, c'est un gros avantage. Vous pouvez mettre en place une transaction en quelques clics, ce qui est pratique à la fois pour les débutants et pour ceux qui négocient « sur le pouce ».
Tout fonctionne de manière stable - les ordres sont exécutés sans délai, la connexion n'est pas interrompue, l'interface ne se bloque pas. À cet égard, la plateforme donne une impression de fiabilité.
Mais il faut tenir compte d'un point important : parmi les monnaies fiduciaires, seul le yen japonais est disponible. Ce n'est pas toujours pratique, surtout si vous travaillez en dollars ou en euros - vous devez recalculer et vous adapter.

willy162
1 year ago

Generally speaking, zaif offers good investment conditions - there are interesting solutions, reliable access to assets and everything seems stable. For those wishing to invest in the hope of earning an income, there really is plenty to do. It is a pity, however, that the support service does not have a call center. There are times when you need to discuss the situation live, particularly in the case of technical failures or problems that are difficult to resolve by correspondence. This is simply not an option here. If you're confident in your freelance work and rarely contact technical support, this nuance may not affect you. But for those accustomed to live interaction, the absence of a support phone can become a tangible inconvenience.

D'une manière générale, la zaif offre de bonnes conditions d'investissement - il y a des solutions intéressantes, un accès fiable aux actifs et tout semble stable. Pour ceux qui souhaitent placer des fonds dans l'espoir d'obtenir des revenus, il y a vraiment de quoi faire.
Il est toutefois dommage que le service d'assistance ne dispose pas d'un centre d'appel. Il arrive parfois que l'on ait besoin de discuter de la situation en direct, notamment en cas de défaillance technique ou de problèmes difficiles à résoudre par correspondance. Cette option n'existe tout simplement pas ici. Tout se passe en ligne, et ce n'est pas toujours pratique.
Si vous êtes confiant dans votre travail indépendant et que vous contactez rarement l'assistance technique, cette nuance ne vous affectera peut-être pas. Mais pour ceux qui sont habitués à une interaction en direct, l'absence d'un téléphone d'assistance peut devenir un inconvénient tangible.

micheleyd2
3 years ago

It is inconvenient to trade with Zaif. I was convinced of this after working with them for 3 months. You can withdraw money, but you will only have to wait a very long time. The terminal is buggy and transactions are processed for a very long time. I don't like this very much. And yes, there are a lot of technical problems.

  • Zaif Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    7.5 /10

    Zaif received a 7.5/10 score for its trading fees. While Zaif is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

    • Spot fee below industry average
    • No deposit fee
    • Futures fees above industry average
    • Withdrawal fee may be applied

    What are Zaif trading fees?

    We analyzed Zaif’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    Zaif trading fees vs competitors

    Zaif Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.1 0.22 0.2 0.194
    Futures, maker fee(%) 0.039 0 0 0.024
    Futures, taker fee(%) 0.039 0 0.053

    What are Zaif deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0
    Withdrawal fee, % 0.0001 BTC 0.01 ETH

    Does Zaif offer P2P trading?

    No, Zaif does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    6 /10

    With a 6/10 score, Zaif demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.

    • Government-regulated
    • Cold wallet storage
    • 2FA
    • No investor protection fund
    • No facial recognition

    We also compared Zaif against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    Zaif Security Factors
    Zaif OKX Coinbase
    Tier-1 regulation
    No
    No
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    No
    Yes
    Yes
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    No
    Yes
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    Yes
    No
    Yes

    Is Zaif a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    Zaif is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.

    Zaif is authorized or licensed in accordance with local regulations in the following regions: Japanese.

    Is verification (KYC) mandatory at Zaif?

    Yes, KYC verification is mandatory at Zaif. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is Zaif available in the USA?

    Yes, Zaif is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    5.5 /10

    Zaif received a 5.5/10 rating for its deposit and withdrawal services. While Zaif covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Bank cards accepted for instant deposits
    • Many cryptocurrencies for deposits and withdrawals
    • No deposit fees
    • Bank transfers for deposits and withdrawals
    • No P2P transfer option
    • Withdrawal fee applies
    • No PayPal option

    Deposit and withdrawal options

    Zaif supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.

    Zaif Deposit and withdrawal options vs competitors

    Zaif OKX Coinbase
    Bank transfers
    Yes
    No
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    No
    Yes

    What is Zaif minimum deposit?

    The minimum deposit at Zaif is 1 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    Zaif minimum deposit vs competitors

    Zaif OKX Coinbase
    Minimum deposit, USD or USDT 1 10 10
    Minimum deposit, BTC 1 5 1
    Minimum trade amount, USD/USDT 1 1 2

    Does Zaif support fiat money?

    Zaif supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    3.5 /10

    Zaif received a score of 3.5/10 in this category, indicating a modest offering of assets and markets. While Zaif covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • Fiat currencies supported
    • NFTs available
    • Crypto futures available
    • No TradFi perpetual futures trading
    • Copy trading not available

    Zaif supported coins and markets vs competitors

    We compared Zaif with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    Zaif OKX Coinbase
    Supported coins 19 600+ 400+
    Futures/Perpetual contracts
    Yes
    Yes
    Yes
    Options
    No
    Yes
    No
    NFTs
    Yes
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets
    No
    No
    		Pre-IPO

    Zaif passive income options vs competitors

    We also compared Zaif with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    Zaif OKX Coinbase
    Staking
    No
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    Yes
    No

  • Trading Apps & Tools

    Score:
    This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.
    5.3 /10

    Zaif received a score of 5.3/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.

    • App data protection with 2FA
    • Advanced tools and automation with API
    • Mobile indicators allowed
    • iOS App score 2.1
    • No standalone desktop access

    Trading apps

    Zaif provides web and mobile apps for both Android and iOS users, with an average rating of 2.1 on the App Store and 2.5 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Zaif platform is for mobile use.

    Zaif OKX Coinbase
    2FA
    Yes
    Yes
    Yes
    Face ID
    No
    Yes
    No
    Mob Indicators
    Yes
    Yes
    Yes
    Alerts
    Yes
    Yes
    Yes
    Advanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform.
    Yes
    Yes
    Yes
    Trading with bots
    No
    Yes
    No
    API
    Yes
    Yes
    Yes
    Extra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system.
    No
    No
    No

    Does Zaif offer a desktop app?

    No, Zaif does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.

    Does Zaif offer advanced charting with TradingView integration?

    No, Zaif does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.

  • Customer Support

    Score:
    We evaluated Customer Support at Zaif based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    5.1 /10

    Zaif offers a moderate level of customer support, covering basic communication channels and assistance options.

    In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.

    • Support ticket system available
    • 24/7 customer support available
    • Comprehensive help center available
    • Live chat support unavailable
    • Limited language support

    Zaif Support Channels vs Competitors

    Zaif OKX Coinbase
    Live Chat
    No
    No
    Yes
    Email Support
    No
    No
    No
    Phone Support
    No
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    No
    No
    Yes
    Contacts
    Foundation date 2014
    Registration address 5-11-9 Minami Aoyama, Minato-ku, Tokyo
    Official site https://zaif.jp/
    Contacts 050-5213-4651

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FAQs

How safe and regulated is the Zaif cryptocurrency exchange?

Zaif has a safety score of 6/10, reflecting a moderate level of security and regulation. The exchange is government-regulated in Japan and uses measures such as 2FA and cold wallet storage, but it does not have Tier-1 regulation or an investor protection fund and has a history of successful hacks.

What fees and commissions does Zaif charge for trading, deposits, and withdrawals?

Zaif charges 0% maker and 0.1% taker fees for spot trading, and 0.039% maker and taker fees for futures trading. Deposits are free, while withdrawals incur a fee of 0.0001 BTC or 0.01 ETH, and the exchange does not support P2P transactions.

What do user reviews and feedback say about Zaif?

Zaif has a user satisfaction score of 6.2/10 based on 21 reviews, indicating mixed impressions from traders. According to user reviews, 29% of ratings are 4 or 5 stars, while the majority are 3-star reviews, with smaller shares of 2- and 1-star ratings.

What coins and markets are available for trading on Zaif?

Zaif supports 19 cryptocurrencies and offers access to crypto futures and perpetual contracts, as well as NFTs. The exchange also supports fiat currencies, including USD, but does not provide staking, yield farming, copy trading, or other tokenized and traditional finance derivatives.

What customer support options does Zaif provide?

Zaif has a customer support score of 5.1/10, reflecting a moderate level of assistance. The exchange offers a help center, a ticket system, and 24/7 support, but does not provide live chat, phone, or email support, and does not offer multilingual assistance.

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